Gwinnett Place Honda

Outstanding experience!!!! Five + Stars. We just bought a used car from GP honda and i may say... WOW!! GREAT experience. What made it so great, was Mike Pham. One of the best, amazing, and m We just bought a used car from GP honda and i may say... WOW!! GREAT experience. What made it so great, was Mike Pham. One of the best, amazing, and most friendly salesman around. He really knows his stuff, and was so helpful and quite simple and understanding. He helped s to buy a car we didn't even think we would ever be driving, and we fell in love with it. He truly is the best salesman I've met, and i can't express it enough. So, looking for cars? Go to GP honda and ask for Mike Pham. I PROMISE, you will not be let down. Very, very impressed! More

Buy a car from Amel Bibic, best purchase ever! I contacted ALL the Honda dealers in Metro Atlanta via email for a price quote on a specific Accord I wanted. Not only was Amel the first one to call I contacted ALL the Honda dealers in Metro Atlanta via email for a price quote on a specific Accord I wanted. Not only was Amel the first one to call me back within 5 minutes of sending the email, he had some very nice pricing on the car in under 10 minutes! He did not have the specific car I wanted in stock so I continued looking at other dealers. Almost a week later, I sent him an email on another possible Accord to see if he had it in stock. He responded to me like lightening with pricing and all associated fees laid out without me having to ask for it. When I got to the dealership Amel was very professional and knowledgeable. Having myself been in the car business for more than 15 years I can always smell a rat or a shady deal. I am happy to say Amel is a straight up car pro. He was able to get me what I needed on my trade to make the deal work. Since I was technically "on my lunch break" time was of the essence and he was able to get me through all the paperwork and in my new ride in about 30 minutes. A big thanks also to Jeff Sutherland his manager for helping get everything process quickly Fastest process I have ever been through! This is the first time I have ever delt with Gwinnett Place Honda and I can certainly say they earned my business, thanks to Amel being quick and efficient. Thanks again! -Russell Parr More

AWESOME experience!! GP Honda saved the day. Thank you so much to GP Honda for helping us when we really needed it. I was recently in a car accident and my car was totaled. My fiance and I are ge Thank you so much to GP Honda for helping us when we really needed it. I was recently in a car accident and my car was totaled. My fiance and I are getting married in less than 20 days and really needed someone to walk us through the car buying experience at an accelerated rate. Thank you so much to Shon Hood (Manager) who put in contact with an excellent sales person , Timi Obasanya and finance manager, James Myrick who turned our lemon of a situation into lemonade. Thank you so much to the team at the GP Honda for everything. We really appreciate it. Joel & Carlita Vazquez More

Awesome Experience After visiting several dealerships and researching the sale prices, I am happy my husband and I stopped by Honda at Gwinnett Place Mall. Mike Pham was After visiting several dealerships and researching the sale prices, I am happy my husband and I stopped by Honda at Gwinnett Place Mall. Mike Pham was friendly and professional during the whole process. He was helpful but not pushy, patient while begin informative. Every bit of paperwork was explained and review so that we were clear on all facets of our purchase. We drove off with a Honda Certified Used Honda Odyssey fully loaded with less than 20,000 miles. Reginald Dube in financing even got a better interest rate than that of our credit union. We are pleased with the service and overall experience at Honda Gwinnett Place Mall. We would recommend anyone interested in a quality vehicle to visit this location. -Osi09 More

Professional and Customer Friendly After trying out in other Honda outlets, we walked into the Gwinnett Place Honda. I had already made up my mind to get a Honda CIvic. D. J . Milton th After trying out in other Honda outlets, we walked into the Gwinnett Place Honda. I had already made up my mind to get a Honda CIvic. D. J . Milton there took care of our requirement in a very professional and friendly manner and helped us to finalize the deal in a very smooth and convenient manner. We drove out in our new Hoda Civic within a few hours of our visit - Competely satisfied and delighted with our decision and the exemplary professionalism exhibited by DJ. I suggest any one trying to buy a Honda car to visit this dealership and look for DJ Milton to enable the purchase process a pleasant experience. It is not out of place to mention about the cheerful Marquis that helped us on the finance part of the purchase. Thank you DJ and all your colleagues for the good service rendered. Keep up the good work and wish you all the very best in your career. Regards Dinaker Kirubakaran More

I got a Lemon Car ever. The first time when I went to their dealership, my family decided to look at the 2014 Accord EX-L. We wanted to take a Test Drive, but they denied bec The first time when I went to their dealership, my family decided to look at the 2014 Accord EX-L. We wanted to take a Test Drive, but they denied because of our Minnesota Driver License. We still bought the car without the Test Drive. After the deal, the salesman take us to choose the car. We choose one, but the high temperature in the noon made us uncomfortable, and could not check the car carefully. When we completed the agreement, we found that the car has a scratch on the driver door. They offered the Promise work to fix it for free. After first 2000 mile, I found that the Forward Collision Warning poped up as randomly when nothing in front of the car, the windshield had two broken pieces inside it. The Service Manager told he will order the new windshield for one week. After one week, they told me to wait for one more week for the windshield arrives the dealer ship. After one more week, I talked with the other Service Advisor, he checked the order and told me the Service Manager did not order the windshield for me. He ordered again and told me to wait for one more week. After almost 4 weeks total, my windshield was replaced, but I am not sure that they change it or just put some black seal to fix it, because the Repaire Order show that the total dfor 30$. The windshield cannot be for $30. While I took the car back to fix the windshield, I told them about the FCW. They told my car was good and they could not fix it because they did not see any eror code, and they believe in the computer more than the customer. Until now, the FCW pops up more and annoys me while I am driving. They keep saying and denying to fix or repurchase my car. Do not go to this place. They will take your money and leave you alone. More

Great Customer Service If anyone is looking for a dealer to deal with, Mike is the man. He was pretty friendly and on top of everything that needed to be done. More importan If anyone is looking for a dealer to deal with, Mike is the man. He was pretty friendly and on top of everything that needed to be done. More importantly, he helped me get the price that was reasonable for me. Because of Mike's knowledge and customer service, I brought home a great vehicle that I didn't think I would buy at that moment. More

TrueCar Bait and Switch I had a funny feeling about things once I arrived at the dealership, TrueCar report in hand, and all of the Civics had a painted on pinstripe on each I had a funny feeling about things once I arrived at the dealership, TrueCar report in hand, and all of the Civics had a painted on pinstripe on each side and all of the sales team were spaced out every ten feet in the lot, waiting to pounce. The TrueCar report didn't mention any extras (as their agreement with the service states that it should have) yet they then proceeded to try and tack on about $900 worth of accessories to the car saying that "these are the accessories that everyone asks us for." The accessories included $200 for wheel locks (MSRP of $55 on the Honda website), $200 for that paint stripe, $100 for the 3M paint chip prevention tape, and a few other things including a trunk tray. I didn't need any of these yet they insisted they couldn't sell ANY car without them. Fine. But then add to the fact that while i'm there, I receive another quote from them to my inbox that is over $1000 cheaper than what they're trying to get me to pay. Good thing I checked my email, and I then showed the email to the sales team, who took my phone to the internet sales manager. He came to me and claimed that he had sent me the wrong car in "the wrong template". Fine, once again. But then he couldn't lower the price of the car further (still with almost $1000 of accessories on it that I didn't even want). Eventually I sent them a screenshot of the TrueCar agreement that states that they can't add accessories that aren't included with the quote and they just fought back harder. Last straw. Super friendly staff, but don't bother with the dealership. If these practices are common, many more people are about to realize that the TrueCar price they love to show, is a sham since they add so many overpriced accessories. I should have listened to that funny feeling and avoided wasting my Sunday. More

Good salesman, terrible service Mike Nabors was a nice, friendly and helpful salesman, but the service department is terrible. They sold me an expensive new car (hybrid) in July 201 Mike Nabors was a nice, friendly and helpful salesman, but the service department is terrible. They sold me an expensive new car (hybrid) in July 2014 with a faulty navigation system (no one checked) and bad cruise control. They managed to fix the navigation, but could not care less about the cruise control. Avoid them. More