Gwinnett Place Honda

Reggie was incredibly responsive and was able to get me the information I needed on price before I went into the dealership. There were no surprises during the buying process and they spent a lot of time the information I needed on price before I went into the dealership. There were no surprises during the buying process and they spent a lot of time making sure I was comfortable with my new CRV. I would recommend this dealership and also working with Reggie. Nice guy, very consultative. More

The staff at Gwinnett Place Honda made the car acquisition process as pleasant as possible -- never much fun to spend the entire day dealing with the selection and processing the paper work, etc b acquisition process as pleasant as possible -- never much fun to spend the entire day dealing with the selection and processing the paper work, etc but thanks to all for working hard to make the expericence as quick and painless as they could. Mike Blair More

As a returning GP Honda customer (purchased an 05 Pilot, which had been faithfully serviced at GP Honda until last week when I gave it to my son, who moved to Charlotte), I have to say that the experience w which had been faithfully serviced at GP Honda until last week when I gave it to my son, who moved to Charlotte), I have to say that the experience was exceptional. From the initial handoff from Jim Daley to Dann Long, to the "can do" attitude of Dann, who quickly located the right 2011 Pilot AWD from your Memphis dealership, to the trade in team that evaluated my 2009 Jetta trade in, providing a fair offer, your team worked like a Nascar Pit Crew, completing a complicated transaction in record time (Monday to Wednesday, signed sealed and delivered.). I commend the entire team, including Chad Mills; Marco Van Bastelaar (Marco made the administrative part of the process easy, and demonstrated value in the extended warranty and maintenance programs, which I purchased); Ted; Kathleen, who shared with me the options available for the 2011 Pilot (thanks to her help, I'll be returning for a cargo cover, mat and all weather floor mats); to the service/prep team that worked to ensure the car was in exceptional condition; and all the others behind the scenes for a job well done. I'll definitely send anyone who is looking for a great deal and exceptional service your way. Best regards, rchadk / Atlanta GA Ps Marco also provided me with referrals to Kam Cheung and Bob White in Service and I look forward to seeing them soon. More

I offer an overall rating to GPH of '5' I do his because of the luxury I was extended to deal solely with Reggie for my purchase of a 2011 Pilot. I did encounter 1 other person for a breief description of of the luxury I was extended to deal solely with Reggie for my purchase of a 2011 Pilot. I did encounter 1 other person for a breief description of offered accessories (Thank You Kristian) . Reggie was, to my wife and I the ideal salesperson. He was clear about his objective of making a good arms length deal. We were made to feel welcome. (Thank You Reggie). Regardless of whether I could have possibly gotten a better bargain, what was important to us was the trustworthiness of who we were dealing. We got what we wanted. I encourage any prospective buyer to seek Mr. Reggie Demande. You'll be greeted with courtesy and treated fairly with no punches. I am seriously considering another purchase from this young man for a Honda Ridgeline. We'll see. Purchasing a vehicle is a HARD thing to do. After reading all Post for GPH on this site it's Clear that even some customers can be difficult, but there is NO excuse for a sales representative to EVER be condescending or rude. Something apparently displayed by some sales personnel My answer is GO REGGIE. More

After dealing with a lot of Mickey Mouse and slow responses from other Atlanta area Honda dealers, GPH stepped up to the plate and provided me exactly what I wanted and did it in such a way that I di responses from other Atlanta area Honda dealers, GPH stepped up to the plate and provided me exactly what I wanted and did it in such a way that I didn't feel like I was getting "taken for a ride" at any point during the process. Tim Kettler, the Internet Sales Manager, was excellent to work with, espeically for someone like me with a busy schedule who doesn't have a lot of time to spend hanging out at the dealership or chatting on the phone trying to decide what to do. He answered 99% of our questions before we ever stepped foot on the lot, and he answered the rest of them once we got there. His knowledge of the vehicle and ability to help us make the deal work without a lot of pressure or "bait and switch" tactics went a long way to making the sale, and the good pricing that GPH gave us certainly helped also. Even when we ran into a few unexpected surprises (our fault, not Tim's), he helped us work through them without a lot of added pain and suffering. Also, Kathleeen Heagerty did a great job of working with us (and around our 3 kids) to make sure we understood all the little details, manuals, etc. and was very accomodating on helping us figure out what accessories we needed, etc. Last but not least, Jamal Gunn made the money side of things work as painlessly as that part of any transaction can be. He was no nonsense, helped us out where he could, and gave us great advice to help us make up our minds about things related to financing, warranties, trade-in payoff, etc. Bottom line: a bang-up job by everyone we worked with, and especially, Tim. Without his patience, understanding, and assistance, we would still be talking to those other guys and probably not getting very far. More

We worked with Tim Kettler to purchase our Honda Odyssey this evening. I communicated with him via email prior to coming to the dealership and he was extremely attentive, quick to respond and helpful in ans this evening. I communicated with him via email prior to coming to the dealership and he was extremely attentive, quick to respond and helpful in answering my questions. When we arrived on site for our appointment today, he was very pleasant and not pushy or aggressive in any way. He worked a great deal for us - even managing to get us new floor mats for our vehicle. We had a great experience thanks to Tim and others who assisted with our purchase. We are excited about our "new-to-us" car. More

I would like to say thanks for a great experience at Gwinnet Honda. In the past, I have found car buying to be cumbersome and very time consuming. Our recent car purchase with Gwinnett Place Honda was t Gwinnet Honda. In the past, I have found car buying to be cumbersome and very time consuming. Our recent car purchase with Gwinnett Place Honda was the total opposite. We were welcomed at the door, kept informed through out the process, and the matter in which our business was handled was top notch. Everyone we dealt with acted in a professional and courteous matter. We have already recommend Gwinnet Place Honda and Ernst Louis to our friends and hopefully they will be calling on you soon. Gwinnett Place Honda has gained a lifetime customer and we will defiantly visit them for our next car purchase. More

I gave Gwinnett Place Honda an excellent review based off of the experience that I had with Tim Kettler and Robert P. Turner. Tim Kettler was very patient with me and he understood all of my concerns. He wen of the experience that I had with Tim Kettler and Robert P. Turner. Tim Kettler was very patient with me and he understood all of my concerns. He went above and beyond in making sure that all of my concerns were taken care of and I truly appreciate that. This was my first car purchase and Tim made sure that is was a great experience. If I know anyone looking to purchase a car, I will definitely refer them to Tim. Robert Turner in financing was also excellent. I appreciate how he was able to show me the best options for my budget. Robert understood all of my financial concerns and took care of them. I do feel like I will always be able to look back at this experience and always know that I was in good hands and I was taken care of. Tim and Robert, I truly appreciate your kindness, your knowledge, and your patience. If I ever have any questions or concerns in the future, I will not hesitate to contact you. More