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Gwinnett Place Honda

Duluth, GA

4.8
2,618 Reviews

3325 Satellite Blvd

Duluth, GA

30096

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Showing 2,618 reviews

July 07, 2012

Annoyingly pushy. These people are slime and vermin. After I responded to a follow-up email stating why they would not receive my business, I still got more marketing bs emails from them. More

by pgoldman21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Maghdoussian, Chad Mills
Dec 19, 2012 -

Gwinnett Place Honda responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was not showing on our review page until now. Thank you for your feedback.

July 03, 2012

I went to the dealership to buy a used Civic for my daughter, after Dann Long showed us every used Civic on the lot we ended up buying a new Civic because the price for the New Civic was too good to pa More

by Acura/Honda Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dann Long, Dann Long
Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.

May 17, 2012

Made a purchase from this dealer and found out on the third day that I paid $2000 more than Curry Honda. When I had a chance to speak to their managers, they would not do anything for me. Very much dis More

by Shera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stanley Gryner -Sales Director
Dec 19, 2012 -

Gwinnett Place Honda responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.

May 17, 2012

I purchased a used vehicle and was specifically told by by the sales man that my tag would be paid for by the dealership. While purchasing the car, they repeatedly tried to charge me the wrong sales tax an More

by tigmouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Brown
Dec 19, 2012 -

Gwinnett Place Honda responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

Dec 19, 2012 -

tigmouse responded

You are correct that I did not share in a quality customer service experience. The treatment I received was honestly appalling after I purchased the vehicle. The salesman, Mr. Abrams was very nice and tried to help me in what ways he could, but my experience once I was out of Mr. Abrams' hands, even when signing the paperwork was a pitiful display of customer service practices.

Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.

April 22, 2012

I left this dealership today with the WORST experience I have ever had. There Customer Service was B.A.D also the main manager was not customer focused. I told them the truth of what I had to put down, wh More

by Rebornin2005
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Main Manager - I do not know his name -
Dec 19, 2012 -

Gwinnett Place Honda responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.

March 19, 2012

Listen I was just tired of riding the bus so I took my Listen I was just tired of riding the bus so I took my last bus ride More

by ROBLYNALLICIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
BRUSE ROSARIO
Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.

March 02, 2012

If you are thinking about buying a Honda, don't hesitate, come here and see Bruce. I had a phenomenal experience today and was blown away by how professional, courteous and knowledgeable he was. Bruce work More

by s3ou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce
Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.

March 01, 2012

Mr. Wannamaker was very knowledgeable about the vehicles we viewed. He answered our questions, was friendly and personable. He assisted us and talked to manager and financial people many times during the More

by boughtcarme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wannamaker
Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.

February 21, 2012

Reggie was very helpful and answered all our questions. He did not pressure our decision and was very easy to work with throughout the purchase. He was also knowledgeable about the different cars that we w More

by jd9962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Demande
Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.

January 30, 2012

A WASTE OF TIME!!! My wife and I went to GPH looking for a very specific used car. Challenging I know, but we were completely upfront with our salesperson as soon as a arrived. They did not have the car we More

by avoncannon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mansoor
Dec 19, 2012 -

Gwinnett Place Honda responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

Dec 19, 2012 -

avoncannon responded

I don't understand. Are you attempting to help me resolve my issues 11 months later? Wouldn't it have been better to attempt a resolution well before today?

Dec 19, 2012 -

Gwinnett Place Honda responded

Yes sir, you are absolutely right. We didn't have the ability to respond to customer reviews when you posted your review because DealerRater would not allow us to do so. We sincerely regret not being able to resolve your issue in a timely manner. We understand there is not much we can accomplish 11 months later, however, we care a great deal about our customer's experience-good or bad. In an effort to become better, we address problems that are brought to our attention and want to let you know what you had to say was very helpful. Thank you. -The Gwinnett Place Honda Team

Feb 27, 2013 -

avoncannon responded

So how would you like to address this problem? I wrote many emails regarding my experience at your dealership that never went anywhere. Is this the norm for your business?

Aug 17, 2023 -

Gwinnett Place Honda responded

We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.

Aug 17, 2023 -

avoncannon responded

Why even respond 11 years later? What am I missing here?

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