Gwinnett Place Honda

Overall Good Experience I bought my 2019 Honda Insight Touring last week from Gwinnett Place Honda. Although there were a couple things that could've gone better, my over all I bought my 2019 Honda Insight Touring last week from Gwinnett Place Honda. Although there were a couple things that could've gone better, my over all experience was good. I'm still having some buyer's remorse about my new car, mostly because it was quite expensive. I really wasn't planning on purchasing a new car at the time, but circumstances with my wife's car forced my hand. The primary reason I'm not giving a five star is because the car detailing service prior to me picking up my new car was not the best. There were scratch marks on the vinyl of my car that was supposed to be taken care but wasn't. There was a grease palm print on the leather seats, which is probably from the service folks, along with other marks on the leather. Finally, there was hair all over the back seats that I had to clean up. Fortunately, everyone involved in the sales process was understanding and took care of my concerns within a few days. I brought the car back in to get properly detailed, the scratch marks removed, and the side moldings I ordered installed. Other than a little time wasted, everything in the end was fine. My recommendations would obviously be to make sure the detailing is perfect, especially with a brand new car. Second, I'd go over the financing process more clearly and slower. For some reason, it seemed that everything was discussed secretly behind the scenes. I'm still a little puzzled about how much I got for my wife's car and how everything else was broken down in end to form to the final financed price. I shouldn't have to spend time going over the documents a second or third time afterwards. More

A stress-free experience with genuine people. It took two months to make the purchase but I never felt rushed. The deciding factors for me in choosing this dealership over others was location, pri It took two months to make the purchase but I never felt rushed. The deciding factors for me in choosing this dealership over others was location, price, and the pleasant and helpful staff. More

Salesman did not pressure, listened to what I wanted Salesman was nice & didn't pressure. Searched lot to find what I really wanted. Did feel that management low balled on trade so they would benefit mo Salesman was nice & didn't pressure. Searched lot to find what I really wanted. Did feel that management low balled on trade so they would benefit more. More

Great This dealership is very polite, nice and prompt. The service dealer came up to me in very timely manner and the service itself was done in a timely ma This dealership is very polite, nice and prompt. The service dealer came up to me in very timely manner and the service itself was done in a timely manner More

Great service as always! I drive over 20 miles to have my car serviced at this location. I have yet to be disappointed. Thank you Honda Service Team - especially Trevin! Sinc I drive over 20 miles to have my car serviced at this location. I have yet to be disappointed. Thank you Honda Service Team - especially Trevin! Sincerely, GG More

Great service and people! Great group of people that works hard for customers. Want to make sure that everything is good with you as well as your vehicle. Great working atmosph Great group of people that works hard for customers. Want to make sure that everything is good with you as well as your vehicle. Great working atmosphere! More

Professional and thourough Extremely informative and friendly. Speak clearly and respectful. Nothing but professionalismn, great work on my vehicle and great job communication s Extremely informative and friendly. Speak clearly and respectful. Nothing but professionalismn, great work on my vehicle and great job communication skills. I would recommend this collision center to everyone I know. Thanks guys. More

Honda Civic 2012 I liked my experience. The crew was kind, professional and fast in helping me. I had given them a short notice but still accommodated ne. I liked my experience. The crew was kind, professional and fast in helping me. I had given them a short notice but still accommodated ne. More

Oil change& Services Excellent service. Tyre, Battery, Break shoes & oter parts of the vehicle are cheecked. Specially the next service suggestion with the estimated cost Excellent service. Tyre, Battery, Break shoes & oter parts of the vehicle are cheecked. Specially the next service suggestion with the estimated cost is really appreciated. More

Car Buying Nightmare Let’s just say the car I was forced into has transmission problems recorded in the Acura on the display and then did not start in front of the staff! Let’s just say the car I was forced into has transmission problems recorded in the Acura on the display and then did not start in front of the staff! A nightmare- certainly sending this experience to everyone in my corporate profile- how sickening your kindness is taken for ignorance and seriousness. Never judge a book or someone’s circumstances for their intelligence- I am certainly at peace knowing that things will be handled accordingly and people will be removed. More