Gwinnett Place Honda

It was very perfect One because the first impression I was welcome to the way they handle my situation was perfect three I can’t remember the guys name the guy was real One because the first impression I was welcome to the way they handle my situation was perfect three I can’t remember the guys name the guy was really professional the way he did talk to me When I complain about one of the customers the way he replied to me it was good it made me feel at home. More

Oil change and maintenance Took my car in for oil change and suspected I needed brakes. Both were taken care of satisfactorily and was not pressured about getting other work don Took my car in for oil change and suspected I needed brakes. Both were taken care of satisfactorily and was not pressured about getting other work done. Satisfied. More

Excellent service and repair Had a rear end collision with significant damage to lifgate and bumper. Staff was friendly, especially Matt. The repair work was exceptional. The Gr Had a rear end collision with significant damage to lifgate and bumper. Staff was friendly, especially Matt. The repair work was exceptional. The Grand Cherokee looked brand new. More

Great Prompt great service. Not a long wait to get the work done. Completed services as promised. Would recommend anyone to this dealership for purchasing Prompt great service. Not a long wait to get the work done. Completed services as promised. Would recommend anyone to this dealership for purchasing and car services More

Excellent! Andrew Sabau was very helpful, communicated great and kept me updated. I wish my insurance company would have been as responsive. Vehicle turned out i Andrew Sabau was very helpful, communicated great and kept me updated. I wish my insurance company would have been as responsive. Vehicle turned out is as good if not better than before our accident. More

I had a good experience at this location. Got a great deal on my tires . I was impressed by the speed of while my service was done and with the complimentary car wash. Got a great deal on my tires . I was impressed by the speed of while my service was done and with the complimentary car wash. More

Oil change I go in for my normal oil change and this times was great turnaround. I was told I needed to replace my breaks and will return to get them changed.. I go in for my normal oil change and this times was great turnaround. I was told I needed to replace my breaks and will return to get them changed.. More

New Car Buying Experience Leo Ko was knowledgeable about the vehicles, answered our questions and was professional and pleasant. Leo was very helpful in helping us make or dec Leo Ko was knowledgeable about the vehicles, answered our questions and was professional and pleasant. Leo was very helpful in helping us make or decision. More

Smooth Process The staff at this dealership were great. I was given prompt and friendly service. I think I got a good deal on my accord and will return for future pu The staff at this dealership were great. I was given prompt and friendly service. I think I got a good deal on my accord and will return for future purchases. More

Dissatisfied Let me say first that I usually have a great experience. My usual advisor is Courvoisier and he is really efficent. I had a different person this time Let me say first that I usually have a great experience. My usual advisor is Courvoisier and he is really efficent. I had a different person this time and it was horrible. I have a warranty for tires and oil changes. My husband took the car for me. Had 2 damaged tires and she told my husband that it would be over $500 to replace. He declined and left and then I had to remind him we had a warranty. Called the dealership back and the advisor said oops, she didnt see it. Had to go back up to the dealership to get the tires replaced. She also charged for the oil change which was under my warranty and had to refund that as well. When I asked her how this happened because I usually dont have a problem with them seeing I have a warranty, her response was "I just assumed there was no warranty and didnt check." Really???? She did apologize but having to make 2 trips and then having to question get refunded for the oil change was a pain. In the future, I want my usual service advisor. More