
Gwinnett Place Honda
Duluth, GA
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Inconconsistent customer care Trevino Hendricks provided thorough customer centered care. However, upon checking out found that there were no issues highlighted in red by the techn Trevino Hendricks provided thorough customer centered care. However, upon checking out found that there were no issues highlighted in red by the technician, only a note stating possible fluid leaks. After reviewing service history with Mr. Hendricks I knew that my vehicle had additional service needs that were omitted. Mr. Hendricks contacted the technician for clarity. Any service recommendations based on year and mileage of car were no longer reflected. This was inconsistent with previous service summaries. My car was brought for an oil change to begin an oil consumption test. There are other issues with the vehicle but I now have a false since of security based on the technician's summary. More
It was all good!!! It was a very good and we enjoyed it very much. So keep up the good work.Thank you like have a great day Tony It was a very good and we enjoyed it very much. So keep up the good work.Thank you like have a great day Tony More
Oil change Great service. Had a tire rotation, oil change and wiper blades replaced. Bought my car at Gwinnett Honda. I always bring my car back for service Great service. Had a tire rotation, oil change and wiper blades replaced. Bought my car at Gwinnett Honda. I always bring my car back for service More
Great dealership with excellent service. Been here numerous times for service over the years and have never been disappointed. My most recent visits included a 60k mile service followed by a Been here numerous times for service over the years and have never been disappointed. My most recent visits included a 60k mile service followed by a battery replacement a few weeks later. They are excellent in letting you know what needs to be done with your vehicle after whatever service you bring your car in for ... yet flexible enough to let you decide when to get it taken care of. No hard sales tactics, or ultimatums, just friendly faces. Will definitely continue to take my Odyssey to Gwinnett Place Honda for service. More
Great experience! Great staff! Patrick Was a big help! Thanks to Patrick who didn’t stop until he found exactly what I wanted. Everyone was very friendly and helpful including Tammy who helped me stay with Thanks to Patrick who didn’t stop until he found exactly what I wanted. Everyone was very friendly and helpful including Tammy who helped me stay within my budget. More
Excellent Appointment was followed and was texted when ready. Waiting room was nice and cleaned Mr Hendrick was very nice and friendly and knowledgeable. Thank Appointment was followed and was texted when ready. Waiting room was nice and cleaned Mr Hendrick was very nice and friendly and knowledgeable. Thanks for all the good vibes More
Oil change Great service, fast service , timely, professional, clean, top notch, friendly, customer focused, efficient, available, superlative, stupendous Great service, fast service , timely, professional, clean, top notch, friendly, customer focused, efficient, available, superlative, stupendous, off the heezy for sheezy, well run, organized, warm More
Satisfied customer Tyler our sales rep was very helpful I helping us find our car and would definitely recommend it for you to come buy a car here. Tyler our sales rep was very helpful I helping us find our car and would definitely recommend it for you to come buy a car here. More
Happy Honda Customer I want to thank the staff at Gwinnett Place Honda for the prompt, courteous service when I purchased my brand new Honda Accord! My sales associate, Ro I want to thank the staff at Gwinnett Place Honda for the prompt, courteous service when I purchased my brand new Honda Accord! My sales associate, Romanee Cotto, went above and beyond the call of duty to make sure that I was a satisfied customer. They were willing to do everything they could to make sure I left a happy customer who would return one day to purchase another Honda. They accomplished their goal because I am a very happy Honda customer who left with the perfect car! More
Oil change & front brakes Great work and fast service. You got me out in less than 2 hours. Please have your company that calls to ask about my satisfaction rating cut down on Great work and fast service. You got me out in less than 2 hours. Please have your company that calls to ask about my satisfaction rating cut down on how many times they call. I got 8 calls over a week's time. I asked that they call after 3pm, but that doesn't work. More