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Gwinnett Place Honda

Duluth, GA

4.8
2,490 Reviews

3325 Satellite Blvd

Duluth, GA

30096

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Showing 2,490 reviews

October 01, 2019

Excellent Service . Brandon listened to my needs and provided excellent service. I would recommend Gwinnett Place Honda for purchasing, service, and parts. Conscience o More

by TK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wood
Oct 03, 2019 -

Gwinnett Place Honda responded

We're happy to hear you had such a positive experience with our team! We hope you have a great day!

October 01, 2019

Alexander (Service Dept)-Exceptional Customer Service I came in to get my defective battery replaced. The parts counter couldn’t help me, but Alexander did an exceptional job!!! Excellent Customer Service More

by Dwayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander- in the Service Dept!
Oct 03, 2019 -

Gwinnett Place Honda responded

Dwayne, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

October 01, 2019

Terrible i Intentionally came to get an oil change, but one of the mechanics found an “aftermarket” bolt under my car and I was prompted to have the whole thin More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Hawes
Oct 17, 2019 -

Gwinnett Place Honda responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Service Manager, Kam Cheung, at 678-957-5064. We look forward to hearing from you soon.

October 01, 2019

Honest Customer Svc. Charles Kim patient and honest customer service. He was willing to negotiate and answered questions readily. Charles' calm demeanor and factual approa More

by ENGLESTEPHANIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles (awesome) Kim, Albert Thompson
Oct 03, 2019 -

Gwinnett Place Honda responded

Thank you for sharing your experience with Charles, Stephanie! He is an amazing consultant, who is very knowledgeable about the automotive industry. We look forward to seeing you again in the future!

October 01, 2019

Went for scheduled maintenance but came out happy Due for maintenance, expected huge bill. But came out happy with none to pay as it was prepaid. Job done on time and agent took care of the work. More

by ARUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Butler, Rudy Russo, Courvoisier Stallings, Zach Rearden
Oct 03, 2019 -

Gwinnett Place Honda responded

We're glad we were able to meet your expectations. Please let us know if we can assist you with anything else.

October 01, 2019

Accurate inspection My vehicle has been running rough for several weeks, they were able to tell me what all is wrong with it and saved me putting a lot of money into it t More

by Sandy Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Russo
Oct 03, 2019 -

Gwinnett Place Honda responded

Hi Sandy, thank you for sharing your visit. If you have any other questions, please let us know!

October 01, 2019

Great I had Brandon he was awesome I alway go there to service my car and not everyone is helpful but Brandon was so nice and took really good care of me More

by GINAS1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wood
Oct 03, 2019 -

Gwinnett Place Honda responded

Hi Gina, thank you for sharing your experience with Brandon in service, we're glad you left feeling taken care of! Please come see Brandon at your next service visit.

October 01, 2019

Had so much fun buying my new car Aaron was very knowledgeable and took his time explaining every detail to me!! But mostly he has the best personality! Made me laugh the entire time! More

by NANCY.BERNSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Hardy, Mike Pham
Oct 03, 2019 -

Gwinnett Place Honda responded

Congratulations on your new car, Nancy, and thank you for taking time to share your experience with Aaron. Please recommend him to your friends and family!

October 01, 2019

General Maintenance Visit Trevin provided professional & friendly assistance. Workmanship by technician was very good. As always the visit was handled professionally by all i More

by gatormike01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevin Hendricks
Oct 03, 2019 -

Gwinnett Place Honda responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2019

Great work but subpar customer service I gave the service rep my cellphone number (which Honda had anyway) and I expressed I needed my car that day and was told it’ll take 1-2 hrs. Starting More

by Fa5caka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courvoisier Stallings
Oct 03, 2019 -

Gwinnett Place Honda responded

We regret to hear that your visit was less than exceptional. If you would like to discuss further, please give Manager, Jae Kim, at call at 678-957-5064.

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