
Gwinnett Place Honda
Duluth, GA
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Service Excellent! Never had a negative experience.Ronie Butlwr has been my advisor since relocation to Georgia in 2005. If he is off l come back when he is t Excellent! Never had a negative experience.Ronie Butlwr has been my advisor since relocation to Georgia in 2005. If he is off l come back when he is their. His customer is excellent. Not saying the other advisors or bad but l have established a true relationship with him and he is through with his explanation. More
Excellent Service Team! The Gwinnett Place Honda Service Team operates in excellence. I see a vast improvement in the consistency of service provided. The team is always ea The Gwinnett Place Honda Service Team operates in excellence. I see a vast improvement in the consistency of service provided. The team is always eager to assist and answer any questions I may have. I have developed a level of comfort with these guys that I know I can rely on them to keep my Pilot well maintained. More
Not so great I went in for collision repair and wasn’t happy. Repair work was rushed and completed in hurry. First experience was that the advisor Allison didn’t e I went in for collision repair and wasn’t happy. Repair work was rushed and completed in hurry. First experience was that the advisor Allison didn’t even have time to talk to me or update me then when I visited and was told she will get back but no response. When I escalated I was put in touch with Tom. My damages was that Tail gate lower bottom was broken and upper tail gate alignment shifted. Only the lower tail gate section was replaced and upper tail gate wasn’t touched to put back into its original alignment. I pointed out the wide gap on left side vs the right side and told all cars even new one has it. When I compared with 2 other same model year cars and gave photo proof I was told they will try to fix it. Once I went gain to fix it they pushed in my tail light so that gap is reduced but not how it was before. Again in hurry did some band aid fix instead of doing the actual fix. I lost so much time in all this. I don’t Understand the hurry when you are being paid to do some thing right in the first place. More
Excellent Customer Service Everyone helped me with understanding my trade in value and my choices of used cars that I can get. I’m glad I got to test drive as well. Everyone helped me with understanding my trade in value and my choices of used cars that I can get. I’m glad I got to test drive as well. More
Service center is great Myanh has been helping me for a few years and she’s alway attentive and takes great car of me as a customer and my car. Trevin was extremely helpful Myanh has been helping me for a few years and she’s alway attentive and takes great car of me as a customer and my car. Trevin was extremely helpful and gave great advice that didn’t seem as if it was all about the money. I come back to Honda every time because of the service. More
Always leaves very satisfied. Service was great. My car needed extra care which was taken care of promptly. So far all of my experiences were great Thanks so much! 😊😊 Service was great. My car needed extra care which was taken care of promptly. So far all of my experiences were great Thanks so much! 😊😊 More
Latest service Michael Torres is excellent - He is honest and trustworthy, always telling me what HAS to be done and what can wait. Truly an asset to your dealersh Michael Torres is excellent - He is honest and trustworthy, always telling me what HAS to be done and what can wait. Truly an asset to your dealership!! More
Good work but outrageous charges Took vehicle in for repair of minor scrape on bumper. Repair job was excellent, but charge was outrageous. Will shop around for a more reasonable sho Took vehicle in for repair of minor scrape on bumper. Repair job was excellent, but charge was outrageous. Will shop around for a more reasonable shop in the future. This was my 3rd experience with GWPH. They always do good work, but their pricing is now out the roof. More
Excellent!!! It’s always a pleasant experience when I’m at Gwinnett Honda. The service men and women are always professional when handling you and addressing any c It’s always a pleasant experience when I’m at Gwinnett Honda. The service men and women are always professional when handling you and addressing any concerns about your car. More
2019 odyssey Lerenzo and David were very respectful of my time constraint and got me in and out so quickly (not something you correlate with buying a new car). Th Lerenzo and David were very respectful of my time constraint and got me in and out so quickly (not something you correlate with buying a new car). This is my 11th, maybe 12th Honda and I will ALWAYS take my business to Gwinnett Place Honda. More