Gwinnett Place Honda

Polite and straight forward Jeff was great. My vehicle was ready exactly at the time he specified. He even arranged a loner vehicle for me. Quality of work is great. They changed Jeff was great. My vehicle was ready exactly at the time he specified. He even arranged a loner vehicle for me. Quality of work is great. They changed out a strut on my Civic and I haven't had any issues with it since. Also, they didn't move my seat, mirrors, or steering wheel. Something so small, I know, but it's nice to not have to try and find that perfect driving position again. More

Great experience I have purchased w vehicle at Gwinnett Place Honda 3 times now and I would not go anywhere else. The staff has always made me feel comfortable and I l I have purchased w vehicle at Gwinnett Place Honda 3 times now and I would not go anywhere else. The staff has always made me feel comfortable and I love my new Passport. More

I had a great experience! I bought a brand new minivan on Monday. On Tuesday my trunk malfunctioned and had to be repaired. Obviously this is something you don’t except in a ne I bought a brand new minivan on Monday. On Tuesday my trunk malfunctioned and had to be repaired. Obviously this is something you don’t except in a new vehicle, but Joy and her manager Joseph handled it very humbly and very well. Even taking an Uber to come get my car to take it in to be repaired. my car is repaired and I very happy. I’m sure some other dealerships wouldn’t have handled this unfortunate situation as well. More

Great service I have a Honda dealership about 6 miles from my home (the one on Thornton Rd). I prefer to drive 40+ miles to Gwinnett Place for quality and excellent I have a Honda dealership about 6 miles from my home (the one on Thornton Rd). I prefer to drive 40+ miles to Gwinnett Place for quality and excellent service. More

3 attempts to resolve issue unsuccessful 3 unsuccessful attempts to resolve an issue with a 7 month old car. Initial attempt at 8000 miles, second at approximately 11,000, and third at 12,000 3 unsuccessful attempts to resolve an issue with a 7 month old car. Initial attempt at 8000 miles, second at approximately 11,000, and third at 12,000 miles. More

Great service Always very professional and excellent work. The only issue was that it was very busy the day of my appointment and it took longer than expected. Always very professional and excellent work. The only issue was that it was very busy the day of my appointment and it took longer than expected. More

Exceptional Service! Great, quality service each and every time! Alexander was knowledgeable, efficient and friendly. This type of customer service is why I drive 50min to Great, quality service each and every time! Alexander was knowledgeable, efficient and friendly. This type of customer service is why I drive 50min to Gwinnett Place Honda instead of anywhere else. More

A Super Service Center Moving to Duluth, GA from New Mexico with my newly-purchased Honda CR-V, I didn't deal with any sales personnel at Gwinnett Place Honda, but I have us Moving to Duluth, GA from New Mexico with my newly-purchased Honda CR-V, I didn't deal with any sales personnel at Gwinnett Place Honda, but I have used this dealership universally for service on my vehicle. I deal pretty much with service advisor Jeff Hawes and have found him to be one of the most pleasant and honest individuals I have met in my over 60 years of auto ownership. I am certain that others there are equally able to make customers at this dealership feel happy and confident about their service experience. More

Excellent customer care. Luis Escobar is always outstanding. Very helpful in explaining what is required and recommended maintenance. Always pleasant and works to give the Luis Escobar is always outstanding. Very helpful in explaining what is required and recommended maintenance. Always pleasant and works to give the best possible deal when I am not expecting to pay an exorbitant amount for vehicle maintenance. Although this location is a good distance from where I live, I prefer the atmosphere of Gwinnett Place Honda and the pleasant nature, as well as expedience, of most of the staff in greeting customers. More

Okay .. I gave three stars because it took a long time to get the car back for what seemed to be an easy repair (replace spark plug and piston ring). Each day I gave three stars because it took a long time to get the car back for what seemed to be an easy repair (replace spark plug and piston ring). Each day they’d call with a new thing they thought needed repairing. I don’t know why on the first day, they didn’t tell us all the extra things they recommended. If you were inside the car on Monday (after a Saturday drop off), why did we not get it until Wednesday after passing on additional repairs? Why did you call again on Tuesday to recommend an additional repair? And why wasn’t it fixed on Monday and Tuesday when you were under the hood! More