
Gwinnett Place Honda
Duluth, GA
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Pump Your Brakes When you take the time to pump your breaks and remove the outburst of emotions, rational thought does prevail. Recently I purchased a vehicle from GP When you take the time to pump your breaks and remove the outburst of emotions, rational thought does prevail. Recently I purchased a vehicle from GPH and after attempting to have the situation addressed by the salesman who seemed uninterested in going the extra mile to resolve it for me, I allowed my emotions to write an unflattering review of GPH. That was wrong of me and I owe an apology to the sales team, sales managers, and service team. It took one phone call and handshake by the sales manager Curtis Simmons, to restore my trust in GPH, for what is now my third vehicle purchase. Mr. Simmons extended his hand and reputation to address my concerns. He walked me through every aspect of finding a resolution. He went on a test drive with the technician and another one with me. GPH is very lucky to have him on staff. The problem I had was resolved. The car was delivered and my brother is happy with it. Instead of using social media to voice my opinions I should have pumped my brakes and spoken to a manager about my concerns. Thank you Mr. Simmons for your dedication to the customer experience at GPH. Very Respectfully, Nate Tosd More
Replace Air bag recalled Good service. Politeness of service rep. It was handled very professionally. Ronnie was very professional and helpful. It took two hours and we have g Good service. Politeness of service rep. It was handled very professionally. Ronnie was very professional and helpful. It took two hours and we have go to our friends place. More
Brandon is awesome Came in for a tire and rim repair and Brandon took care of me very well. Had to leave my car overnight and he had it back to me before the estimated t Came in for a tire and rim repair and Brandon took care of me very well. Had to leave my car overnight and he had it back to me before the estimated time. Would recommend Everytime More
Solid Honda Service Had complex issue which other Honda shops did not want to deal with. Gwinnett place took it on and so far car is working better than ever! Had complex issue which other Honda shops did not want to deal with. Gwinnett place took it on and so far car is working better than ever! More
Very simple process.. Daniel did a great job getting us taken care of. While we did spend 3 hours at the dealer, the process was very smooth. Lerenzo did a very good job e Daniel did a great job getting us taken care of. While we did spend 3 hours at the dealer, the process was very smooth. Lerenzo did a very good job explaining all the features. More
Awesome The best carbuying experience ever! Every employee I encountered was friendly and attentive. Courtney Maury and Albert Thompson really put forth an ef The best carbuying experience ever! Every employee I encountered was friendly and attentive. Courtney Maury and Albert Thompson really put forth an effort to accommodate my needs. I would definitely purchase a car with Gwinnett Honda again and highly recommend this dealership to family and friends. More
Bought 6 new vehicles at various times. Always a pleasure. Can’t remember who all we have worked with. Just remember it was always a pleasure. Only one we really remember is Albert as a salesman and in finan Can’t remember who all we have worked with. Just remember it was always a pleasure. Only one we really remember is Albert as a salesman and in finance. He is a great asset to Gwinnett Honda. More
Good! Great Service and nice service too. I don’t know how to express this great service in different words. Just great and good! Thanks for that! Great Service and nice service too. I don’t know how to express this great service in different words. Just great and good! Thanks for that! More
fast and friendly the staff was very friendly and caring. the service was done in an appropriate time. the whole experience was done in a very professional way. the staff was very friendly and caring. the service was done in an appropriate time. the whole experience was done in a very professional way. More
Great experience as always We’ve bought 4 cars at this dealership. We’ll keep coming back because of the great service and great deals! We’ve had nothing but positive experience We’ve bought 4 cars at this dealership. We’ll keep coming back because of the great service and great deals! We’ve had nothing but positive experiences. More