
Gwinnett Place Honda
Duluth, GA
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Eventually my vehicle issues were addressed Had to return to the dealership multiple times for the same issue. Eventually the references issues were.addressed but I should not have had to visit Had to return to the dealership multiple times for the same issue. Eventually the references issues were.addressed but I should not have had to visit the service dept on multiple occasions. The service manager was engaged and my issues were eventually addressed. More
Bad inspection left me stranded out of town I visited this service center for an oil change as I've gone several times before and this is where I purchased my car. They told me I had a bad batte I visited this service center for an oil change as I've gone several times before and this is where I purchased my car. They told me I had a bad battery and I asked them to check again because I just had it replaced three months ago. They checked and said it was good. The next week I went out of town. My car started acting funny and the check battery light came on. I went to get it checked out and found out that I had a bad alternator that I had to change immediately since I was out of town and couldn't get back home. When I called the service manager at this location and left him a message he never took the time to even call me back. I had to spend over $400 to get my car fixed and I will never ever ever be taking my car here for service nor will I ever purchase a car here ever again. I simply gave it a one-star only because my service person was really nice and she did the best she could. It's really unfortunate that the service tech did not detect my issue even though he certainly should have. It's also unfortunate that the service manager can't get back in touch with somebody that leaves him a voicemail. More
Best Honda Dealership in Atlanta Team at dealership was spot on and deal went as smoothly as I expected. Received excellent support from Mansoor and Robert. They both are great Sales Team at dealership was spot on and deal went as smoothly as I expected. Received excellent support from Mansoor and Robert. They both are great Sales executives. More
Awesome Everyone made buying my car an awesome experience. Thank you for listening to what I wanted and delivering on it.. It was truly a pleasure working wit Everyone made buying my car an awesome experience. Thank you for listening to what I wanted and delivering on it.. It was truly a pleasure working with you guys. More
Bring your husband This place is demeaning no idea about customer service. And will lie through their teeth just to make an extra buck. And when confronted nothing but This place is demeaning no idea about customer service. And will lie through their teeth just to make an extra buck. And when confronted nothing but a bunch of double talk. More
Car Maintenance As soon as I arrived I was greeted by Michael. He was awesome, had me in and out in no time. Excellent service. Thank you!! As soon as I arrived I was greeted by Michael. He was awesome, had me in and out in no time. Excellent service. Thank you!! More
Service It was a smooth car care service. In & out. No problems. Michael help was very good. He answered all my questions with no problem. Best care service. It was a smooth car care service. In & out. No problems. Michael help was very good. He answered all my questions with no problem. Best care service. More
Oil change It was good fast and everyone was very professional a little pricey for a Oil change nothing else to say. Thank you will continue to go there for serv It was good fast and everyone was very professional a little pricey for a Oil change nothing else to say. Thank you will continue to go there for service More
Wonderful customer service was good and my service advisor was concerned and knowledgeable. Provided me with A list of my car goals to service for the future t customer service was good and my service advisor was concerned and knowledgeable. Provided me with A list of my car goals to service for the future that my car needs. More
Car service Alex was never concise and helpful. He provided great customer service. As long as I am in Atlanta, I will continue receiving service/help from him. Alex was never concise and helpful. He provided great customer service. As long as I am in Atlanta, I will continue receiving service/help from him. More