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Gwinnett Place Nissan

Duluth, GA

4.8
947 Reviews

2555 Pleasant Hill Rd

Duluth, GA

30096

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Showing 947 reviews

March 07, 2021

Excellent service, professional & courteous staff, did exactly what they stated they'd do with no hidden costs or added extra, were super fast & extremely thorough. More

by Cdjohns68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Price
Mar 08, 2021 -

Gwinnett Place Nissan responded

Thank you for your positive review!

Apr 07, 2021 -

Gwinnett Place Nissan responded

Thank you for your positive review!

February 19, 2021

Took my car in for service and the service staff from the person Michael Jones to the service director were very rude and unprofessional I would never take my vehicle there for service again!!! More

by paulyhoops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Jones
Feb 22, 2021 -

Gwinnett Place Nissan responded

Thank you Pauly for taking the time to share your experience. We can always do better, and strive to improve our customer experiences!

Feb 22, 2021 -

paulyhoops responded

I tried to speak to management about my experience and my request was refused. I tried to speak to the service director Chris Tomlinson who did absolutely nothing to fix the situation. He became a part or the problem not part of the solution. If one person sees this review and chooses another Nissan dealership to work with I will be satisfied. Hopefully enough people who go elsewhere and someone will lose their job behind this!!!

February 13, 2021

Excellent service from agent assisting me with oil change. I would recommend your store to anyone due to professional and fair prices along with convenient location. More

by valerie.dickerson16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Craddock
Feb 15, 2021 -

Gwinnett Place Nissan responded

Thank you for your positive feedback!

February 11, 2021

Michael was very nice. I was stressed about my repair of a transmission, and he did everything he could to help with finding discount for the service. My car runs well and I’m so glad to have my car driving More

by Sonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Feb 13, 2021 -

Gwinnett Place Nissan responded

Sonia, thank you for your kind review; we are happy to pass along your comments to the team here at Gwinnett Place Nissan and Miike!

February 09, 2021

I have been visiting this dealership since 2017, never had a problem always great service!! Originally bought vehicle from Sutherlin Nissan “would never go back” Will Taylor is an asset to your team!! More

by dmn12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Taylor 👍🏾
Feb 10, 2021 -

Gwinnett Place Nissan responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Feb 10, 2021 -

Gwinnett Place Nissan responded

Dmn12345, thank you for your kind review; we are happy to pass along your comments to the team here at Gwinnett Place Nissan!

February 07, 2021

The dealership had a professional atmosphere. Every employee I came in contact with was wearing their mask. This showed me that they cared about their customers well being. They did a thorough job wh More

by T. Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni Moore
Feb 08, 2021 -

Gwinnett Place Nissan responded

Thank you for your positive feedback!

January 30, 2021

Prompt service. Service manager responded quickly to issue. Did not inflate or appear to overcharge. Got car bar next day clean and washed. Seevice answered questions udually within 15 minutes. Gil was More

by GC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil
Feb 01, 2021 -

Gwinnett Place Nissan responded

Thank you for your positive feedback!

Feb 02, 2021 -

Gwinnett Place Nissan responded

Gc, thank you for your kind words and this wonderful review!

January 21, 2021

Worst experience at this Nissan dealership.  Don't buy a Nissan Leaf.  I have a 2015 Nissan Leaf and now after owning it for 4 and half years, I can't drive more than 38 miles with the heater on.  Also with More

by jainpalak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service dept.
Jan 22, 2021 -

Gwinnett Place Nissan responded

Hi Jainpalak, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that your Leaf is having a few additional challenges after warranty expiration. Do you have an extended warranty that could better assist you? Or, consider using some of your One to One reward points if eligible.

January 18, 2021

Great service experience. Staff was very kind and welcoming. Mike Jones is a fantastic service advisor and a pleasure to work with. I highly recommend the Gwinnett Place Nissan service team. More

by Arslanyusuf45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Colvard, Gerson Berrio, Art Marbury, Mimi Hoang, Scott Taylor, AJ Yusuf
Jan 20, 2021 -

Gwinnett Place Nissan responded

Thank you for your positive feedback!

January 13, 2021

I have been taking my car to Gwinnett Place Nissan for about a year. The service members are professional and well informed. Recently I need service on my vehicle and had to have it towed to the facility. More

by jewell313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hicks
Jan 14, 2021 -

Gwinnett Place Nissan responded

Thank you for your positive review!

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