Gwinnett Place Nissan

Excellent experience Purchasing a new car is such a hassle. I had the pleasure of working with Jarvis Jackson. He made my car buying experience a piece of cake. He handled Purchasing a new car is such a hassle. I had the pleasure of working with Jarvis Jackson. He made my car buying experience a piece of cake. He handled every question I had in a professional manner and got me in the right care for me without the added stress. I'll definitely be back and send others to him as well. More

Great ***** 5 star service Steve Shank service advisor!!! GR Great ***** 5 star service Steve Shank service advisor!!! GREAT SERVICE FROM THE TIME I REACHED HIS DESK TILL THE TIME HE WALKED ME TO MY CAR AFTER Great ***** 5 star service Steve Shank service advisor!!! GREAT SERVICE FROM THE TIME I REACHED HIS DESK TILL THE TIME HE WALKED ME TO MY CAR AFTER MY SERVICE WAS COMPLETED ***** 5 STARS ALWAYS!! More

New Car Purchase Went with my sister to purchase a new vehicle after Christmas. My Sales Rep-Dennie was very knowledgeable. I had a very satisfied experience and I w Went with my sister to purchase a new vehicle after Christmas. My Sales Rep-Dennie was very knowledgeable. I had a very satisfied experience and I will recommend my friends to shop @ Gwinnett Place Nissan More

Quality Service GP Nissan was a good service experience. Quality work and reasonable prices. Took time to recommend what was needed. Nice and friendly staff. Thanks GP Nissan was a good service experience. Quality work and reasonable prices. Took time to recommend what was needed. Nice and friendly staff. Thanks More

This place and staff is a joke I visited this dealership to look at a vehicle. I test drove the car and it was ok. I think it was over priced for the year and mileage. They appraise I visited this dealership to look at a vehicle. I test drove the car and it was ok. I think it was over priced for the year and mileage. They appraised my vehicle way low. I told them that they were under pricing my car and to bring me my keys. They then proceeded to go into the secure area and make fun of my lack of car buying skills. I received my keys and will never visit this dealership ever again. I wouldn’t have gave them one star if I didn’t have to. Felt like the ghetto. This experience felt very insulting. More

First time buyer conned and taken advantage of I am extremely dissapointed. As a first time buyer, my experience with Gwinnett Place Nissan has been horrid. I am college student looking for a car, I am extremely dissapointed. As a first time buyer, my experience with Gwinnett Place Nissan has been horrid. I am college student looking for a car, I've worked with GPN for about 2 months in search of a car that's reliable and within my budget. Despite the reviews on Google (ones from actual customers, not from employees writing as customers) I gave GPN a try, my BIGGEST mistake. Yesterday, I spent my holiday being conned and taken advantage of by both Sales Rep, J.P Stevens and Financial Advisor, Marco Harris. We'd discussed 'out the door' pricing for my vehicle, which included dealer taxes, titles, and fees. I thought I had a deal, I signed most paper work, had my credit ran, and began the process to finance my vehicle. Only until I sat inside the Financial Manager's, Terril Smith's, office did I realize that they had added all the fees we'd discussed would be included in the negotiated price! The deal was in process, so this conversation should be recorded. I asked Terril to bring in J.P Stevens, my Sales Rep. I asked him, "Wasn't the price negotiated, including ALL fees?" He responded, "Yes." So I asked why'd they add fees, and to speak with the General Manager, Alex Hong. Who was in the building, inside the cubicle behind customer service desk, clearly visible, but REFUSED to speak to me. I then spoke to Ryan Palagar, who claimed to be the General Manager, I asked for a business card, he then changed his story and stated that he's on vacation. I didn't mention I'd seen Alex Hong inside the cubicle, I seen if Ryan can help, but Ryan was disrespectful and walked out while I was talking. In the end, I realized the Store Manager, Alex Hong, would not give any of his time, despite the store being completely empty. I asked to speak to Chris Kim, of Customer Relations, rude as well. Needless to say I walked out extremely disappointed. I was lied to by everyone I came in contact with. I was taken advantage of. Horrible experience as a first time buyer. More

Worst car dealership ever Do not go to this dealership! They screwed me over royally! All they care about is their commission, not the customer! They sold me a car & 3 days l Do not go to this dealership! They screwed me over royally! All they care about is their commission, not the customer! They sold me a car & 3 days later I decided it wasn't a good fit for me. They refused to take it back & wouldn't let me pick another car. They owed me a Sirius XM radio & never put in as promised. My test drive was less than 5 minutes. Sales person didn't show me how anything worked in the car. I'm going to another Nissan dealership this weekend & after talking with a manager, they've agreed to help me get another car. I wouldn't even tell my worst enemy to go to this dealership! Worst car buying experience I've ever had! No respect whatsoever! More