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Gwinnett Place Nissan
Duluth, GA
946 Reviews
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Showing 946 reviews
November 04, 2014
OUT THE DOOR PRICE We were lied to. It sucks. And now there is nothing we can do. Starting tomorrow my wife and I can't drive our truck because Gwinnett Place Nissan? We were lied to. It sucks. And now there is nothing we can do. Starting tomorrow my wife and I can't drive our truck because Gwinnett Place Nissan? is the only car dealer is the US where you can negotiate an "out the door price" to include tax, title and registration, sign the papers and end up with no title or registration. On top of that, a month and 30+ phone calls later, we're STILL waiting on that extra key and remote...not holding our breath. So to all of our friends in the Atlanta area, I would HIGHLY discourage doing any business with Gwinnett Place Nissan. More
by Nic Allegretto
Employees Worked With
NONE LISTED
October 06, 2014
my car is running like a champ will definitely come back I had my car in for work and my service advisor Thomas helped me to figure out exactly what I needed he was very friendly and very attentive to all m I had my car in for work and my service advisor Thomas helped me to figure out exactly what I needed he was very friendly and very attentive to all my questions the mechanic Moses was also very helpful and came to speak to me and give me information that I needed this dealership rocks and they always do the work the right way the first time the waiting room is very cleanand the staff was very friendly More
by melizza11
Employees Worked With
Thomas, moises murcia
October 06, 2014
ready to help and ready to please I had exceptional service buying my new Nissan the salesperson was very knowledgeable and helpful the employees at Nissan attentive to all my needs an I had exceptional service buying my new Nissan the salesperson was very knowledgeable and helpful the employees at Nissan attentive to all my needs and found the best price I will definitely recommend Nissan to all my friends and family this is a five star dealership they made me feel comfortable and very important thank you for your wonderful service More
by melizza11
Employees Worked With
Gerson Berrio
September 09, 2014
Never go here to buy a car... So I realized today that certain people out there will do anything to play a game with you, waste your time and see you fret over the matter. In Goth So I realized today that certain people out there will do anything to play a game with you, waste your time and see you fret over the matter. In Gotham, we have the joker. In Gwennitt, We have a dealership who sells Leaf. More
by walter Chen
Employees Worked With
Marlo Taylor, Daneil Bowen, Manager Calvin McGinnis
July 31, 2014
Nightmare --- just a nightmare Nightmare service experience. I was the dummy, had a very bad experience here 3 years ago when It cost me money to get a quote!!! But, I received an a Nightmare service experience. I was the dummy, had a very bad experience here 3 years ago when It cost me money to get a quote!!! But, I received an attractive offer they the mail and thought I would follow up. 2.5 hours and could not get thenm to explain the offer they mailed to me!!! More
by ajarnbangkapi
Employees Worked With
Also Daniel Bowen
July 19, 2014
Purchased a Used 2012 370Z This dealership was not on my list to visit, however I had filled out something online and was contacted by Mr. Nathan Bell. He was very professional This dealership was not on my list to visit, however I had filled out something online and was contacted by Mr. Nathan Bell. He was very professional and his only wish was to help with my request. I called Mr. Bell and could only visit on a certain day, this happened to be his day off and he asked what time was convenient and made it a point to be there. He was not pushy and just wanted to make sure I had all my questions answered. When we finally made the deal he could not have been more helpful. I would truly recommend this salesman as he made the experience enjoyable, Two issues I had with this dealership were out of Mr. Bell hands One was the sales manager who was very pushy and did not seem to trust my word. Had it not been for Mr. Bell I would have probably not closed the deal. Second was the extreme wait to complete the paper work. I thought that this day seemed especially slow but took over two hours to complete the deal. Once I reached the finance office, they tried to sell all of the add ons, I really thought that they tried to help me make all of the right decisions, and even helped with an extended warranty package. The fact that Mr. Bell was such a true professional and his follow through was the best I have seen I do recommend this dealership. Knowing that there is always rough spots in a negotiation process it was helpful with Mr. Bell in the picture. More
by Birchsr
Employees Worked With
Nathan Bell
June 07, 2014
Didn't leave with car Although the monthly payments made me happy I was really upset that I could not take my car home with me the same day because it wasn't "service ready Although the monthly payments made me happy I was really upset that I could not take my car home with me the same day because it wasn't "service ready" I did not get the full new car buying experience and I had to wait 4 days to get my car because the service shop people didn't work fast enough to give me my car ready I was unhappy about that. More
by 200307673
Employees Worked With
N/A
June 06, 2014
I needed but got what I wanted!! I needed a new car, my old one of 12 years blow smoke and died. My brother-in-law and I arrived at the dealership and Brandon Calvin greeted us both a I needed a new car, my old one of 12 years blow smoke and died. My brother-in-law and I arrived at the dealership and Brandon Calvin greeted us both and made us comfortable and welcome. He was very knowledgeable about the Murano. I loved the customer service that was delivered. I was really impressed and I will go back there again. I was glad I went to Gwinnett Nissan. It was money well spent. More
by workingprofmom
Employees Worked With
Brandon Calvin
May 20, 2014
Pleasant Surprise! What a pleasant surprise and joy to find men of integrity ( General Manager, Sales Manager and Sales Representative) at Gwinnett Place Nissan! Now tha What a pleasant surprise and joy to find men of integrity ( General Manager, Sales Manager and Sales Representative) at Gwinnett Place Nissan! Now that I have found them, I will not go any place else! If you are looking for a dealership to treat you right go to Gwinnett Nissan and ask for Nathan Bell. Tell him Jackie sent you! More
by Gather
Employees Worked With
Nathan Bell
May 20, 2014
Calvin McGinnis Blows a Sure Sale During the last week of April 2014 I called Gwinnett Place Nissan to arrange for someone to look at my daughters car for trade in and purchase of a ne During the last week of April 2014 I called Gwinnett Place Nissan to arrange for someone to look at my daughters car for trade in and purchase of a new 2014 Altima. I spoke with Omar Talford who said he would have the used car appraiser there and ready when she arrived within the hour and would also return an email with questions I sent him to determine the dealerships best offer on a new Altima. When she arrived she was quickly diverted by Calvin McGinnis to attempt to make a high pressure sales pitch. My daughter called me and notified me that she was not able to speak with Omar Talford and the appraisal had not begun so I asked her to kindly tell them she was only there to get the appraisal to compare to other dealers before making the new Altima purchase. Calvin McGinnis became loud and disruptive after being asked to refer to Omar Talford (who appeared to have printed out my email with questions and left it with Calvin McGinnis ( I could hear Calvin McGinnis in the background on the call), he became irate and said "I'm not going to play that game" (referring to answering the questions regarding MSRP, Invoice and below invoice sales price bid in my email that I required from all dealers before making the purchase) and abruptly left the room. I called and emailed the dealership the next day and several days after to get an apology from Calvin McGinnis and have him call my daughter, but it never came. On April 30th, 2014 my daughter purchased her new 2014 Nissan Altima from Nalley Nissan who provided the best price (22.34% below MSRP with $1,000 NMAC cash, $1,000 Nissan cash and $600 Nissan College Grad Program with 90 day deferred payment in addition to the discount from the dealership) and kindest customer service of the 8 Nissan dealerships that we worked with. The broken system of new car buying in the United States isn't changing no matter what most dealerships say and Gwinnett Place Nissan has the mentality that they won't negotiate with intelligent buyers who have done their research and are not going to pay MSRP or accept high pressure sales tactics. Choose wisely and be aware that many dealerships will hire companies to place positive ratings online to keep their ratings artificially high so read each review carefully. I am not affiliated with Nalley Nissan and don't live in the Atlanta area and have no bias or partiality to any dealership. Hopefully the current model of franchised car sales will be converted to direct sales from manufacturers in the near future with set prices like any other retail business. More
by DavidBlakley
Employees Worked With
Calvin McGinnis
