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Gwinnett Place Nissan
Duluth, GA
946 Reviews
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Showing 946 reviews
March 19, 2013
Best customer service, great deals, I will recommend this dealer to everyone, John Lopez is best seller !!! Really happy with my new car :) been a customer since 2004 dealer to everyone, John Lopez is best seller !!! Really happy with my new car :) been a customer since 2004 More
by Ladylle06
Employees Worked With
John lopez
March 18, 2013
All I can say is WOW im so happy with Nissan of Gwinnett Place I leased a 2013 Altima on 2/27/13 and Dominic Miller and Mac McCary went to bat for me they both made sure my experience here was 1 I will ne Place I leased a 2013 Altima on 2/27/13 and Dominic Miller and Mac McCary went to bat for me they both made sure my experience here was 1 I will never forget and I will for ever be grateful. I had a 4 year old bankruptcy so with a high credit score but no major purchase's like a car or house it was hard to get me approved at first and I almost gave up a few times but keeping my faith and prayers to god it all worked out great and I got the black altima I wanted and my credit will be where it needs to be. And a big thanks to my finance guy Semir who was quick and very nice to me and Mike L. who was on stand by when my car was given to me and details about the car was explained to me he was really nice and helpful too....Thanks so much to all of you at Gwinnett Place NIssan in Duluth More
by Tinee
Employees Worked With
Dominic Miller, Mac McCary
March 11, 2013
Our company has leased several vehicles with Nissan over the years. Art Marbury always delivers standout service and makes sure the process is seamless for us each time! He's our go-to guy and one of the ma the years. Art Marbury always delivers standout service and makes sure the process is seamless for us each time! He's our go-to guy and one of the major reasons we continue to do business with the dealership! More
by trlharris
Employees Worked With
Art Marbury
March 09, 2013
Bad experience with our salesperson and finance manager. Was deceived about condition of vehicle and after coming to an agreement over the phone regarding price, the price went up after going in to buy. We Was deceived about condition of vehicle and after coming to an agreement over the phone regarding price, the price went up after going in to buy. We then had many mechanical issues with it following purchase. After many complaints, the GM finally came to a resolution with us. Overall, we would not recommend buying here. More
by purse
Employees Worked With
Dominic Miller
February 10, 2013
I am very happy with the price and the car. Customer service was great. Hussein Ahmadu was a great dealer, he was very patient with us. Hussein Ahmadu answered all our questions and got us a great deal. service was great. Hussein Ahmadu was a great dealer, he was very patient with us. Hussein Ahmadu answered all our questions and got us a great deal. More
by sojan63
Employees Worked With
Hussein Ahmadu
January 31, 2013
Before I get into the meat of this complaint, I would Before I get into the meat of this complaint, I would like to say that Renee Colvard was very nice to work with. She tried to make things right for Before I get into the meat of this complaint, I would like to say that Renee Colvard was very nice to work with. She tried to make things right for me. I can't say the same for everyone else that I worked with. I really didn't want to use names, but, this format will not allow it. I bought a used 2009 Nissan Maxima from the dealership in early December 2012. First of all, the total time spent that day at the dealership was over 7 hours. The test drive and haggling over price/trade-in/apr only took maybe 2 hours. I signed all the paperwork accepting the extended warranty and paint protection...rookie mistake. Well they needed to fill the tank with gas, so to save on time, I drove the maxima to the gas station following the sales lady in my trade-in. As she was filling up the car, I did one last walk around the car to make sure everything look ok. Well it wasn't. I noticed that the driver's side front corner of the bumper was not seated properly. In other words, the whole corner was sticking out from the rest of the body, completely unsecured. I pointed it out to her and we proceeded back to the dealership. The manager came out and looked at it. He actually asked me if I had hit something! Ok, I can understand, it could happen, but it didn't. They took it back into the maintenance bay, and 30 minutes later I was on my way home. Well about a week and a half later, it came loose AGAIN. Called the dealership and told them about the problem and that I would be there the next day. Now the dealership is on the north side of Atlanta, and I live on the south. 57 miles to be exact. So I take the car up there. They fix the bumper and I am on my way again. I get home, and guess what...bumper is hanging out again. So this time I email the manager and sales person. At this point I am very angry. $22,000 car, and they can't secure a bumper. They offer to send it to the body shop, give me a rental, and reimburse me for the gas I had used. When I got my car back, yes the bumper was finally fixed. Did they reimburse me for gas or even fill the tank...NO. Completely xxxx poor service and customer care. I went in today to cancel the extended warranty and paint care. Was told a particular person would be with me in a "couple minutes". What does a "couple minutes" mean to you? Technically it means 1-2 right? I can accept 5-10. After 30 minutes I found the person that originally helped me as I walked in, I asked who I was waiting to see and if he would ask how long I can expect to wait. 30 minutes later, still hadn't been given an answer or even seen the guy again. For all I know, he disappeared all together, never to be seen again. Also, toward the end of this mess, I asked if they could give me an owner's manual for the car, seeing as it did not come with one. I was told they could order me one for $30. REALLY, AFTER ALL THE CRAP I HAD TO PUT UP WITH, YOU COULDN'T JUST GIVE ME ONE??? So after my ranting, NEVER USE THIS DEALERSHIP! Just read the other post. Clearly there is something wrong with this place. So, I have made it my personal duty to inform all consumers in the Atlanta area. Whatever avenue I have to use, I will. More
by scooter0520
January 28, 2013
Hussein Ahmadu rocks!! He took care of all my car buying needs, answered all my questions and treated me with outstanding customer service from the moment I walked in the door. He went above and beyond to needs, answered all my questions and treated me with outstanding customer service from the moment I walked in the door. He went above and beyond to make sure I was well taken cared of. I love my new 2013 Altima! It's everything I could have asked for and more. He has continued to check-in with me to make sure all is well. I would highly recommend visiting Gwinnett Nissan Place if you're looking to buy. Also special thanks to Lee, Levis, Jana and Brandi for extending excellent customer service! More
by cjammin78
Employees Worked With
Hussein Ahmadu
December 19, 2012
Seems to be an excellent culture at this Nissan and it shows in how well they treat their customers. I was dreading car shopping but was pleasantly surprised to be dealing with an extremely knowledgeable shows in how well they treat their customers. I was dreading car shopping but was pleasantly surprised to be dealing with an extremely knowledgeable associate, Nita. She was very open, honest and able to answer are seemingly endless questions on two different vehicles on the lot. And she was quite patient, which is also a plus. My only complaint is that it took nearly six hours from arriving to complete the sales process. But I do love my new Nissan so it was well worth the wait. More
by jc8538
Employees Worked With
Nita and Mac
