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Gwinnett Place Nissan
Duluth, GA
1,017 Reviews
At our Duluth Nissan dealership, we carry more than just brand-new models. We also have used Nissan cars for sale in our used and certified pre-owned inventories. An ample amount of various makes and models can be found in our collection that have each been pre-inspected and approved for sale. From reliable SUVs to fuel-efficient compact sedans, there are a range of incredible models you can acquire. Take a trip to our Nissan dealership in Duluth to see each one in person and take a few test drives.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,017 reviews
July 21, 2012
I went to test drive a 2010 pre-certified Rogue and trade in a 2006 Sentra. During the test drive I told my salesman, Michael Green that the smell was unacceptable. It smells like pepper spray or mace. He as in a 2006 Sentra. During the test drive I told my salesman, Michael Green that the smell was unacceptable. It smells like pepper spray or mace. He assured me it would be taken care of. At 10:15 pm I finally get to see the car I just bought, after it was "cleaned up and taken care of" and all paperwork has been completed. The smell is still there and I tell Michael this is still unacceptable. His remark to me was to use fabreeze. I stated that is not an acceptable answer and due to the time of night, I would be back to address it. I take the car back two days later to leave it for the issue to be taken care of. The detail person only works 2 days a week and Saturday is not one of those days. I request a loaner car and was denied because it is a Saturday. The service manager gets involved and agreed to help bail out the sales team by offering me a loaner car on Monday after work. They keep the car for 48hrs, change the cabin filter and deodorize the car. It still smells. The service representative calls me to see what I think. I tell him the issue has not been resolved. He tells me he will check with his manager to see what else they can do. Its been 10 days and I still have not heard from them. The ceiling and front seats need to be replaced as I believe the scent is in the fabric. Shame on me for being too tired to deal with the issue and cancel the sale that night. I have tried steam cleaning, vinegar, fabric conditioner sheets, and it still smells. I believe this sale is unethical and goes against what I know the Nissan brand is trying to represent. More
by corkstermln
June 11, 2012
This is a update to my last review of this dealership. I wrote how the loan person had messed up my loan paperwork by not giving me the things I asked for and putting things on the loan that I did not ask f wrote how the loan person had messed up my loan paperwork by not giving me the things I asked for and putting things on the loan that I did not ask for plus the door lock issue that came with the used vehicle I purchased. The General Manager Lee Crumpton contacted me and I went in and spoke to him as well as his Service Manager Paul Samuelson. After going over my loan paperwork and explaining what transpired during my vehicle purchase, Mr. Crumpton was more than happy to help fix the issues I experienced. The Service Manager Paul Samuelson was very nice and went out of his way to correct the lock problem with the vehicle as well as some other work I had asked them to do. Mr. Crumpton fixed the issues I had with my loan and was able to give me the correct warrantee. Needless to say, I am a very happy customer. I would recommend Gwinnett Place Nissan to any one looking to buy a new or used vehicle. They are very customer service oriented. This is a very pleasant environment as I noticed most of the employees at Gwinnett Place Nissan are friendly and wear a smile on their face as I was sitting waiting to pick up my vehicle. You will be pleased after your visit at Gwinnett Place Nissan and if you did have a problem, the General Manager Lee Crumpton, is very gracious with his willingness to correct any issues. More
by SHAUT
Employees Worked With
Lee Crumpton and Paul Samuelson
May 31, 2012
I have purchased several vehicles at this dealership and always deal with Art Marbury. He has always treated me very well and worked extremely hard to provide the best customer service possible. I have alwa always deal with Art Marbury. He has always treated me very well and worked extremely hard to provide the best customer service possible. I have always felt completely satisfied with the purchase experience and the Vehicles and products I have bought from this dealership. More
by Mhunter1
Employees Worked With
Art Marbury, Art Marbury
May 25, 2012
Art Marbury made leasing my new car flawless. He was very informative throughout the entire process and made sure that my wife and I were extremely happy before he let us drive off :) I've now leased 3 cars informative throughout the entire process and made sure that my wife and I were extremely happy before he let us drive off :) I've now leased 3 cars through Art, and will continue to do so. It's so refreshing to be able to lease a new car and know that the person you're dealing with is honest and is striving to keep you happy. Absolutely no complaints!! :) More
by gatorsdb22
Employees Worked With
Art Marbury, Art Marbury
May 15, 2012
Micheal Green and Khalifa Cfie make my car buying experience very easy. They gave me everything that I needed making my process very smooth. I was out of nissan within 2 hours and everyone knows that experience very easy. They gave me everything that I needed making my process very smooth. I was out of nissan within 2 hours and everyone knows that most dealerships can take all day but not this one. It's great I would definitely recommend this one and they have great deals. More
by jjenkins30
May 01, 2012
I have bought several new cars from other Nissan Dealerships, but My greastest experience was with Gwinnett place Nissan. Paul Miller and the rest of the crew at Gwinnett Place Nissan treated me lik Dealerships, but My greastest experience was with Gwinnett place Nissan. Paul Miller and the rest of the crew at Gwinnett Place Nissan treated me like a Queen. Paul made me feel comfortable with my new car. He explained all the features and invited me to call or come in to see him if I had a problem. He is very polite,professional,knowledgeable and an excellent Salesman. I was so happy when I drove home with my new car. I told my family and all my friends how great the service is at Gwinnett Place Nissan. I am sold on Gwinnet Place Nissan and will recommend you to all my friends. PS: Thanks Paul Miller and all the Crew at Gwinnett Place Nissan..... Mary Cummings More
by maryl55
April 30, 2012
I bought a Juke this weekend from Gwinnett Place Nissan. I have never had such a good car buying experience. Mike Morris and Jay Prince were so friendly and made the whole experience a really good one. I I have never had such a good car buying experience. Mike Morris and Jay Prince were so friendly and made the whole experience a really good one. I was not pressured and Jay went over the entire car with me, showing me all the "bells and whistles" on it. I wholeheartedly recommend this dealership to anyone thinking about purchasing a car. My little Juke has so much "pick-up" that I'm amazed. I love it!! Thanks Mike and Jay. More
by MarilynAnita
April 15, 2012
was told i was getting a certified nissan, didnt get it, was told car needed nothing bought it at 30k miles , car needed 30k service which is recommended by nissan, also had to come back a redew contact sin was told car needed nothing bought it at 30k miles , car needed 30k service which is recommended by nissan, also had to come back a redew contact since first one was denied, well in second contract they added a warrenty and zactec which i had no idea since i was rushed threw it because they were about to close, kinda of my fault , but how sleezy, also this added another year to my contract which was not disclosed to me, well people that is just a little sample of my screw job there is a little more, also try to get the owners email addy or phone number impossible, people stay far away from this place they give car dealers bad names, you have been warned More
by freckert457
Employees Worked With
christien, Renee Colvard
March 10, 2012
As an "old girl" and after many years of waiting, I finally decided it was time to buy a new car. With my daughter and "super" son-in-law, off we went. We had researched and I finally deci waiting, I finally decided it was time to buy a new car. With my daughter and "super" son-in-law, off we went. We had researched and I finally decided on looking at three different cars. Our first stop was Gwinnett Place Nissan. Even though not normally my nature, I asked my son-in-law to be my spokesman. We were promptly greeted by Melissa Lusk and Mike Morris. Melissa was our primary salesperson. She was absolutely perfect, answering all our questions with her quiet, but efficient demeanor, made me feel relaxed and peaceful. After awhile, Mike Morris enters and asists with all additonal questions and negotiations. He was such a fine and knowlegeable young man. I knew after an hour or so I did not need to go to the other dealers. I had found what I wanted and could afford. Not only was Melissa and Mike attractive young people, but smart and kind. HOW REFRESHING! I love my Nissan Versa Hatchback and will be sending an email to each of my grandchildren, whom I love dearly and each has a car. It will read: "Eat your heart out." And, if they are nice, I will give them direction to GWINNET PLACE NISSAN. More
by Lanell Fowler
Employees Worked With
Milissa Lusk and Mike Morris
