HBi Auto

This dealership was great to work with and able to answer all of my questions. I would definitely purchase from them again in the future. all of my questions. I would definitely purchase from them again in the future. More

HBI has a professional and knowledgeable staff. Billy, Taylor, Robert and Gaige have been amazing to work with through the years. I highly recommend HBI Auto Billy, Taylor, Robert and Gaige have been amazing to work with through the years. I highly recommend HBI Auto More

Great customer service and high quality work. A great alternative to dealer service for all types of work. A great alternative to dealer service for all types of work. More

One of the worst experiences. I contacted the dealer being upfront about everything. Looking at another vehicle of the same year with lower mileage at a cheaper price. I liked the I contacted the dealer being upfront about everything. Looking at another vehicle of the same year with lower mileage at a cheaper price. I liked the color better so I inquired. In full transparency I shared with them the information of the other vehicle, the agreement made with the other dealer on pricing and also gave then a shot at my financing if they could match or beat it the approcal i already have. I expressed in my initial inquiry that due to my work schedule, text message would be preferable and quickest but email was fine as well. I also let them know that upon contacting me yet they continued to call. I took the call when I could. After asking about pricing they insisted on showing me the car via video call before discussing numbers which I played into what they wanted and discussed things. We came to an agreement on pricing and upon review of the purchase order a few fees stuck out and I questioned it. I offered to split the excessive fees which equated to about $650 (subtract $325 amd we were good to go) and also offered to take care of the registration and taxes on my own to avoid things. They said no to both proposals which is fine.i then receive an email showing the contract has been voided with reason being "Customer is dumb". As previously stated, from the very beginning I was transparent and willing to work through things and compromise to make a deal happen and offered solutions to purchase only to truly see what the company truly feels about their customers over $350. If you do purchase from them beware how they truly feel about you as a customer and your value to them More

I purchased a beautiful Red 2005 Ferrari F430 from HBI in December 2022. One of my decisions I ever made…..wanted this F430 car for 10 years +…..Jose and the HBI team made this purchase enjoyable. HBI is a f December 2022. One of my decisions I ever made…..wanted this F430 car for 10 years +…..Jose and the HBI team made this purchase enjoyable. HBI is a full service dealer from service to paint correction and PPF service. I live in Ohio and HBI can effortlessly pickup and redeliver your exotic car as they have did for for me recently. My 18 year old Red 6 speed Gated Ferrari looks like a brand new model….Why be ordinary when you can be extraordinary! Jose helped me buy this car for under $1600 per month with no early prepayment penalties……I have a great trusted partner taking care of my car with HBI. In the future I will be following HBI for a F458 😀 More

Bought a 2019 911 S today. Flew in to complete deal. Word of warning, if don't complete deal, lose 2500$ deposit. I was very comfortable w all aspects of transaction. Love my Flew in to complete deal. Word of warning, if don't complete deal, lose 2500$ deposit. I was very comfortable w all aspects of transaction. Love my new/ used car. Jose a real car guy. More

Where do I even begin. When I received the vehicle, I paid for an enclosed trailer for transport (car was transport from North Carolina to Oregon)and it arrived in an open When I received the vehicle, I paid for an enclosed trailer for transport (car was transport from North Carolina to Oregon)and it arrived in an open trailer. When the car arrived, there were many undisclosed issues. First of all, the car was FILTHY inside and out when I got it. It had some POORLY cover/repaired rock ships, mixed matched tires, an oil leak that caused the cabin to smell like burning oil, clear chipping off the carbon roof, loose tools in the engine bay, and was told it had a name brand exhaust system when in reality it has a backyard style straight pipe exhaust. I tried numerous with Lucius to see if we could come up with a plan on fixing the issues. I was told that management/ownership would get ahold of me. Fast forward over a month later and nothing. I've been getting the run around every time I try to contact someone. I spent close to $50K and this is the service they give? They haven't even mailed off DMV paperwork to my state DMV office or even sent the title to my lender. Super sketchy group of people. Please please take your hard earned money elsewhere. These people are crooked and don't deserve an ounce of your business. I even tried emailing both co-owners of the dealership and none of them ever reached back. My lender can't even get a hold of anyone. That right there should send you a message that they're up to no good. STAY AWAY. More

The Sales Manager Jose is a very rude person. You can’t even attempt to talk to the person about pricing. If it’s not his way he will fill your ear and won’t let you get a word in and then hang u You can’t even attempt to talk to the person about pricing. If it’s not his way he will fill your ear and won’t let you get a word in and then hang up on you. He also will text you passively aggressively. He even mentioned to a disabled veteran that “you being a disabled veteran you should be more understanding”.. what did being a disabled veteran have to do with buying a car and being understanding that they mark up a car 5-7k more than what the car is worth according to JD Power, NADA, and KBB. And then he claims he submitted facts but he sent a scatter graph of cars in the area sold, but won’t include years. So it looks like people still buys a 2019 for 40-50k. Julie was very nice but due to Jose, this place is trash until he’s fired. More

Dealership did not disclose that that the title of the vehicle I purchased would be branded as miles exempt instead of true miles. This greatly reduces the value of the car for resale. They were aware th vehicle I purchased would be branded as miles exempt instead of true miles. This greatly reduces the value of the car for resale. They were aware the title that was in their possession from when they purchased the car was not indicative of true miles based on North Carolina law. Repeated phone calls were either not answered or disregarded. Very shady operation for a dealership selling high dollar cars. More