I absolutely recommend staying away from this dealer.
I read some of the other negative reviews but decided to give them a chance. I reached out about a vehicle I was interested in and scheduled a virtua
I read some of the other negative reviews but decided to give them a chance. I reached out about a vehicle I was interested in and scheduled a virtual tour of the car.
During the virtual tour I was told the vehicle was previously sold by the dealer and the purchaser opted to have complete paint correction and full PPF installed by the dealer. However, that individual decided to trade the vehicle back in for another car fairly quickly.
None of this seemed odd to me as I have purchased many vehicles both with and without PPF installed.
I told the SA that I would like to proceed with finalizing the deal and that’s where things fell apart. The Sales Manager sent me a purchase agreement that included 3698.00 in add-ons for PPF and paint services.
The sales manager was clearly unaware that I was told there was a previous owner who had already paid for these services.
Once I asked about it, I was told if I didn’t want the PPF I would need to pay labor to have it removed. I was honestly shocked.
At this point, I let him know that I was aware that the previous owner already paid for these services and that I was quite frustrated with their attempt to make me pay a second time for something that was already done. The funny thing is that I actually would have paid more for the vehicle but I found this “tactic” to just be shady and unethical.
It was at this point that I decided that I was no longer interested in purchasing a vehicle from this dealer. Once informed of my intentions to pass on the car, I was told they would remove the add-on price from the purchase agreement. But if the dealer will be deceptive about something like this, then it only leads me to believe that they will do more of the same should a much larger issue arise as they often do.
However, I continued to receive communication from the SA, sales manager, and eventually the owner. All offering conflicting reasons for why they attempted to charge me but not a single one admitted that it was simply an attempt to make a little more money on the deal. Quite frankly, I likely still would have passed but I wouldn’t have left this review if they had just been honest and offered a sincere apology.
It should also be noted that their purchase agreement includes a non disparagement clause which is another unique move by this dealer to attempt to limit negative feedback.