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HBi Auto
mocksville, NC
173 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 PM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 10:00 PM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:00 PM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 173 reviews
February 23, 2021
Have reviewed HBi previously. Last year took my car for service elsewhere. Came back for annual, new track tires, new brake fluid and tech inspection. Received car back cleaner than picked up. Tire pressur service elsewhere. Came back for annual, new track tires, new brake fluid and tech inspection. Received car back cleaner than picked up. Tire pressures and lug torques all spot on. Oil level set to recommended track level for GT4. This attention to detail has not occurred when had service elsewhere. Service here is continually improving, as well as the front end process. Loyal and happy customer of the HBi service team. Dealerrater will need to add a sixth star soon. More
by BWBROWN.99
Employees Worked With
Dan, Meredith, Chris Porter, Taylor Pegram
January 27, 2021
This is my first experience doing business with HBi and my first online purchase of a vehicle. I’m military and was home on emergency leave in Florida at the time of purchase. I’ve been searching for this my first online purchase of a vehicle. I’m military and was home on emergency leave in Florida at the time of purchase. I’ve been searching for this particular car for almost a year if not longer. I felt that I’ve finally found what I wanted and initially, I was extremely excited. Additionally, a family member was purchasing the same vehicle from Carvana. The Carvana purchase arrived in two days. I purchased from HBi in late December and I haven’t received my vehicle as of today, 27 JAN 21. I think the worst feeling is paying a substantial amount of money and being completely blown off and zero communication as to the status of my vehicle or the purchase process. I finally got in contact with Jose to get a status on my vehicle. As it happens, the prior salesperson is no longer there and I fell through the cracks. With all the 5-star reviews, I am very disappointed so far. What would make up for this gross oversight is receiving my vehicle as promised and the vehicle NOT being a lemon. My review may change once I return Stateside and see the vehicle for myself. This is a lesson learned. More
by puissant72
Employees Worked With
John Yandell, Jose Jimenez
January 17, 2021
Awesome place with an awesome staff. Very pleasurable experience doing business and buying my first car with HBi Auto. Would recommend to anyone looking for a luxury/sports car at good prices. experience doing business and buying my first car with HBi Auto. Would recommend to anyone looking for a luxury/sports car at good prices. More
by Brayden Davis
Employees Worked With
Jose Jimenez
December 13, 2020
Just Purchased my dream car from HBI AUTO and I’m very satisfied with the wonderful staff that made this happen for me. Jose Jimenez is awesome! Thanks!! satisfied with the wonderful staff that made this happen for me. Jose Jimenez is awesome! Thanks!! More
by Kyoung800
Employees Worked With
Brian Taylor, Jose Jimenez
September 20, 2020
It's clear the team at HBI Auto puts the customer first, always, and in my experience was highly responsive and supportive throughout the process. I highly recommend them to anyone who is looking for the be always, and in my experience was highly responsive and supportive throughout the process. I highly recommend them to anyone who is looking for the best in terms of sales and service capability and customer focus. Special thanks to Brian and Jose! More
by Jsa01450
Employees Worked With
Brian Taylor, Jose Jimenez
September 15, 2020
Jose offered fantastic service and was respectful of my time. A great, honest and straightforward way to do business. I will be returning to get my new Porsche 911 serviced and I am confident that I will e time. A great, honest and straightforward way to do business. I will be returning to get my new Porsche 911 serviced and I am confident that I will enjoy the same standard of service. It’s nice to find a luxury auto shop that does things right! More
by Davidwjsmith64
Employees Worked With
Jose Jimenez
September 12, 2020
Man amazing crew of ppl highly recommended anyone that’s in the market for buying a car check them out Jose made it really fun to buy a car. in the market for buying a car check them out Jose made it really fun to buy a car. More
by Jdontaebrown
Employees Worked With
Billy Wenk, Evan Wiles, Brian Taylor, John Yandell, Mary Vlahos, Chris Porter, Taylor Pegram, Jose Jimenez
