
HBi Auto
New York, NY
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HBI Auto turned around a very difficult situation for me. My car needed some really significant work done and they had to manage the local Porsche dealership for me. The dealer took 8 weeks to get what was n My car needed some really significant work done and they had to manage the local Porsche dealership for me. The dealer took 8 weeks to get what was needed to fix and get the work done. HBI pushed the dealer and did what they could to make the process move as fast as possible. More
Service with Taylor was done on time and as requested. Car was ready. First experience with service and it was good. Confidence inspiring. Car was ready. First experience with service and it was good. Confidence inspiring. More
Working with HBI was an incredibly smooth and great transaction. I would recommend HBI to anyone in the market for a Porsche or whatever other vehicles HBI specializes in. I would 100% return to HBI transaction. I would recommend HBI to anyone in the market for a Porsche or whatever other vehicles HBI specializes in. I would 100% return to HBI next time I am in the market for a vehicle. More
Asked twice to send email of recommended services and never did. Reported nail in sidewall of tire and said it could not be plugged; quoted $450 to replace tire. Took car to Discount Tire; tire could be never did. Reported nail in sidewall of tire and said it could not be plugged; quoted $450 to replace tire. Took car to Discount Tire; tire could be plugged and ther did it for free. Makes me question validity of other recommendations. More
They sold me a lemon. I had the car for 4 weeks when it stopped accepting fuel. They came to pick it up and have now had it for 10 weeks. When I called yet again today to I had the car for 4 weeks when it stopped accepting fuel. They came to pick it up and have now had it for 10 weeks. When I called yet again today to ask when I was getting my car back - which I’ve done every week for the last six weeks since they aren’t communicating regularly with me or getting the job done - they told me that it still wasn’t completely fixed. I told them to forget about it and get me my car back. They told me they couldn’t have to delivered until a week from now. Absolutely unprofessional and unacceptable. More
Performed requested service and made a good suggestion to install radiator grills. Pick up and delivery were fast and convenient. They’ve given me no reason to have my car serviced anywhere else. Keep up install radiator grills. Pick up and delivery were fast and convenient. They’ve given me no reason to have my car serviced anywhere else. Keep up the good work! More
Service department performs through quality work and pickup/delivery by HBi is the deal maker compared to the Porsche dealer where purchased. Any potential maintenance issues are identified with a call pickup/delivery by HBi is the deal maker compared to the Porsche dealer where purchased. Any potential maintenance issues are identified with a call/email to cover options. Car is returned clean in covered hauler which saves time and inconvenience for the customer. More