HGreg Nissan Kendall
Palmetto Bay, FL
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Horrible experience they sold me a unsafe vehicle, bald tire, anti collision system not working, no spare tire or equipment, they said car was accident feee, not true, a bad repair job causing problems. No tire, anti collision system not working, no spare tire or equipment, they said car was accident feee, not true, a bad repair job causing problems. No floor mats, no spare key. They promised the car had passed a 150 point safety inspection. No way! When I got home the car had warning lights on and I called my salesman, the GM of the store and their BDC Manager and texted them all. No one will pick up my calls or call me back. They are very dishonest, please buy somewhere else unless you want to be taken advantage of. I do not recommend this place. Shame on them for taking advantage of a Senior Citizen. I paid cash for the car. So they dont care! More
This dealership has a lot of corrections to make to warrant anything other than a 2. I welcome the opportunity of discussing my experience this time around after purchasing three cars from H Greg over warrant anything other than a 2. I welcome the opportunity of discussing my experience this time around after purchasing three cars from H Greg over the years. This experience did not reflect what I experienced earlier. If I had experienced this poor treatment for the first time with your agency I would have never gone back to do business with you again. More
This dealership is a joke. When I bought my car, we agreed on a number. I signed the paperwork, they didn’t show me anything on paper, just verbally “told me” what I was signin When I bought my car, we agreed on a number. I signed the paperwork, they didn’t show me anything on paper, just verbally “told me” what I was signing. Then handed me a UBS drive with my paperwork on it. I got home & reviewed things. Saw the number was not what we agreed and found out they added extra things on without my knowledge. I tried reaching the finance department to resolve this, I called over 20+ times (not an exaggeration). The people there kept passing me around, I’d get a voicemail box that is so full I couldn’t even leave a message. I finally got in contact with someone who was actually trying to help me get to the right person. She said she’d send me an email to fill out. It’s been over an hour and nothing… so here I am trying to call them again. Super frustrating. Only go here if you want to work with a bunch of crooks. More
The dealer sold me a car that has hail damage; debts on the rear fender, a slash on back leather seat that was very badly repaired, and leather on dashboard is coming apart from windshield. I have expired the rear fender, a slash on back leather seat that was very badly repaired, and leather on dashboard is coming apart from windshield. I have expired temporary plates and dealer blocked my number and operator refused to transfer me to the store manager, Shola the finance manager has a full voice mail and cannot communicate with anyone there. Horrible experience!!! More
Excellent customer service skills. Very caring and supportive representatives. Sales are expedited in a timely manner when done remotely and delivery is astronomical. Very caring and supportive representatives. Sales are expedited in a timely manner when done remotely and delivery is astronomical. More
bought a car in April online. I filled out the title and registration packet they sent me and sent it back via FedEx as instructed by my salesman Steven Martinez. It is now June a I filled out the title and registration packet they sent me and sent it back via FedEx as instructed by my salesman Steven Martinez. It is now June and I still don’t have news about my car’s registration. I went down to my local DMV and asked them if they have received anything. They said they have not received anything and asked the dealership to send a tracking number. I have called and emailed the dealership so many times to no avail. At this point, I’m wondering if this dealership should even sells cars online. They generally just don’t care. They’ll only call you back if your buying something. I’ve purchased 4 other cars online and I’ve NEVER experienced this kind of unprofessionalism. It is sad that once you pay they just ignore you. More
Don't do it! I started the process of buying a truck on 04/22/2026. I am in Panama City, Fl. so I paid to have the truck shipped to me after getting all of the in I started the process of buying a truck on 04/22/2026. I am in Panama City, Fl. so I paid to have the truck shipped to me after getting all of the information and a video. I was working with Steven Martinez. The customer service was amazing right up until the received the $26,000 wire from my bank. As soon as funds were received, I had to beg information from them. When I spoke to Steven, I was assured that the truck would be detailed and filled with gas. Multiple texts were sent to find out when the truck would be shipped until finally the shipping company called me to give me a date. The truck would come with the temporary tag and the permanent tag would mailed to me. The truck arrived on 05/01/2026. It had less than a 1/4 tank of gas and was FILTHY! To top that off, the temp tag was in the front seat but the tag bolts were missing. I reached out to Steven to let him know that the vehicle was not filled with gas and not detailed. I left a message and did not receive a return call so I text him and he never responded. I received and email to let the dealership know how they did and I wrote a lengthy email concerning all of the above matters and have never heard back from them. I also left multiple messages for the sales manager and not once did they return my call. I postponed my granddaughter's surprise party (The truck was a gift for her 16th birthday) because the truck was filthy and I had to schedule a mobile detailer to come out and clean it. I paid $225.00 to have the truck detailed, put nearly $60 in gas and went to the auto parts store to buy the tag bolts. I wish it ended there however, the truck arrived on 05/01/2026 and the temp tag expired on 05/28/2026. By the beginning of the week of expiration, I began calling and texting about the permanent tag. After several days of the of my phone calls not being returned, Steven text me on 05/26/2026 (2 days before the temp tag expired) at 7:12am that he would call me in an hour at 9:23am he sent a text that accounting would send in for a second temp tag for now. Obviously, that would be too late since the tag would expire prior to my receiving it. As far as my permanent tag, he offered no information, he just said I could check with my local DMV for an update. I went to my local DMV and they were unable to give me an update because it was processed by the dealership but she could tell me that the paper work for the permanent tag was not processed until 05/15/2026 (so 15 days after I received the vehicle). I had no choice but to go to the DMV and filed for a lost tag and pay the fees associated in order to get a permanent tag the day before the temp tag expired. I have texted Steven since and left messages for the sales manager and not a single person has responded. Maybe 26k wasn't enough money to offer decent customer service? I have never been so disappointed in a a buying experience in my life and I have purchased quite a few vehicles. Also, I have never received the temporary tag that was supposedly being sent in for on 05/26/2026. More



