HGreg Nissan Kendall

Exelente trato excelente servicio excelente atención excelente calidad excelente todos una tencion muy buena y buen trato excelente calidad excelente todos una tencion muy buena y buen trato More

The dealer sold me a car that has hail damage; debts on the rear fender, a slash on back leather seat that was very badly repaired, and leather on dashboard is coming apart from windshield. I have expired the rear fender, a slash on back leather seat that was very badly repaired, and leather on dashboard is coming apart from windshield. I have expired temporary plates and dealer blocked my number and operator refused to transfer me to the store manager, Shola the finance manager has a full voice mail and cannot communicate with anyone there. Horrible experience!!! More

Excellent customer service skills. Very caring and supportive representatives. Sales are expedited in a timely manner when done remotely and delivery is astronomical. Very caring and supportive representatives. Sales are expedited in a timely manner when done remotely and delivery is astronomical. More

bought a car in April online. I filled out the title and registration packet they sent me and sent it back via FedEx as instructed by my salesman Steven Martinez. It is now June a I filled out the title and registration packet they sent me and sent it back via FedEx as instructed by my salesman Steven Martinez. It is now June and I still don’t have news about my car’s registration. I went down to my local DMV and asked them if they have received anything. They said they have not received anything and asked the dealership to send a tracking number. I have called and emailed the dealership so many times to no avail. At this point, I’m wondering if this dealership should even sells cars online. They generally just don’t care. They’ll only call you back if your buying something. I’ve purchased 4 other cars online and I’ve NEVER experienced this kind of unprofessionalism. It is sad that once you pay they just ignore you. More

I cannot believe this place exists. All they do is lie. How can the investor not see these reviews and overhaul it. Crazy All they do is lie. How can the investor not see these reviews and overhaul it. Crazy More

Don't do it! I started the process of buying a truck on 04/22/2026. I am in Panama City, Fl. so I paid to have the truck shipped to me after getting all of the in I started the process of buying a truck on 04/22/2026. I am in Panama City, Fl. so I paid to have the truck shipped to me after getting all of the information and a video. I was working with Steven Martinez. The customer service was amazing right up until the received the $26,000 wire from my bank. As soon as funds were received, I had to beg information from them. When I spoke to Steven, I was assured that the truck would be detailed and filled with gas. Multiple texts were sent to find out when the truck would be shipped until finally the shipping company called me to give me a date. The truck would come with the temporary tag and the permanent tag would mailed to me. The truck arrived on 05/01/2026. It had less than a 1/4 tank of gas and was FILTHY! To top that off, the temp tag was in the front seat but the tag bolts were missing. I reached out to Steven to let him know that the vehicle was not filled with gas and not detailed. I left a message and did not receive a return call so I text him and he never responded. I received and email to let the dealership know how they did and I wrote a lengthy email concerning all of the above matters and have never heard back from them. I also left multiple messages for the sales manager and not once did they return my call. I postponed my granddaughter's surprise party (The truck was a gift for her 16th birthday) because the truck was filthy and I had to schedule a mobile detailer to come out and clean it. I paid $225.00 to have the truck detailed, put nearly $60 in gas and went to the auto parts store to buy the tag bolts. I wish it ended there however, the truck arrived on 05/01/2026 and the temp tag expired on 05/28/2026. By the beginning of the week of expiration, I began calling and texting about the permanent tag. After several days of the of my phone calls not being returned, Steven text me on 05/26/2026 (2 days before the temp tag expired) at 7:12am that he would call me in an hour at 9:23am he sent a text that accounting would send in for a second temp tag for now. Obviously, that would be too late since the tag would expire prior to my receiving it. As far as my permanent tag, he offered no information, he just said I could check with my local DMV for an update. I went to my local DMV and they were unable to give me an update because it was processed by the dealership but she could tell me that the paper work for the permanent tag was not processed until 05/15/2026 (so 15 days after I received the vehicle). I had no choice but to go to the DMV and filed for a lost tag and pay the fees associated in order to get a permanent tag the day before the temp tag expired. I have texted Steven since and left messages for the sales manager and not a single person has responded. Maybe 26k wasn't enough money to offer decent customer service? I have never been so disappointed in a a buying experience in my life and I have purchased quite a few vehicles. Also, I have never received the temporary tag that was supposedly being sent in for on 05/26/2026. More

We paid cash for a car in February and we're still waiting on our title. They said they lost the title, but I do believe that's very illegal to sell someone a car without a title. waiting on our title. They said they lost the title, but I do believe that's very illegal to sell someone a car without a title. More

BE AWARE of deceptive sales tactics at HGreg Nissan in Palmetto Bay! Some of the salesmen and finance managers here only care about getting you out the door in a new car so they can pocket their commissio Palmetto Bay! Some of the salesmen and finance managers here only care about getting you out the door in a new car so they can pocket their commissions, leaving you to deal with the financial storm afterward. I have been trading in my leased vehicles early for over 15 years with various car brands, so I am well aware of how the process works and the costs involved. However, my experience with HGreg Nissan was completely different. A few weeks after driving off the lot, I was shocked to receive an $8,000 bill from Nissan Motor Acceptance Company (the lease lender). During my entire negotiation, I explicitly specified that I was trading in the car, not doing a standard lease return. We agreed on clear terms: I would make the first payment on the new car that day, and the dealership would take care of the final lease payment and the over-mileage fees. Instead of processing the transaction as a trade-in like we agreed, they processed it in a way that left me holding the bag for thousands of dollars. Do not trust their verbal promises. Double-check every single line of your paperwork, or better yet, take your business to a dealership that values honesty and customer loyalty. More

Whatever money you think you’re saving buying from H. Greg Nissan Kendall, you will spend twice that in time, stress, and aggravation. I promise. We were heading to another dealership when we spotted Greg Nissan Kendall, you will spend twice that in time, stress, and aggravation. I promise. We were heading to another dealership when we spotted their Tesla Model Y on AutoTrader and rerouted. We called ahead to confirm the car was on the lot. The rep said he was “pretty sure.” We pushed him to verify. He came back and told us it wasn’t there at all — might be in next week. They almost got us to drive out for a car that didn’t exist on their lot. First red flag. We ignored it. When we finally saw the car it had scratches, a significant dent, and peeling vinyl wrap not clearly visible in the low resolution video they sent us. We tried negotiating the price down. They refused. Instead they promised to fix everything within one week. We had already paid in full and took them at their word. That cost us three round trips and weeks of our lives. One week later Cinthia tells us the car is ready. We drive ninety minutes down. We pull out of the lot and immediately the brake light isn’t working. We go back. Service makes us wait thirty minutes to tell us they ordered the wrong part. An entire dealership full of people and not one person pressed the brake pedal and checked the back of the car before calling us to drive ninety minutes. Absolutely inexcusable. We took a loaner and drove 2.5 hours home through traffic. Cinthia promised the part would arrive Friday. Friday at 4:20 PM I get a text that starts with “Good morning” telling me the part isn’t there. Saturday same story. We are now over 10 days past paying in full with no car, calling the dealership more than 10 times just to get basic updates. Cinthia promised the general manager would call me personally. He never called. Not once. They refused to fix a cracked speaker mesh in the trunk — a $40 fix — telling us the car was sold as-is after everything they had already put us through. The finance department didn’t know how to process a cashier’s check at a dealership that handles money every single day. And when we finally got the car it was handed over at 40% battery with zero apology. Three trips. Nine plus hours of driving. Weeks of phone calls. Zero accountability. Zero compensation. Zero returned calls from management. Cinthia should not be in a customer facing role. The service team can’t complete basic repairs. Do not buy from this dealership. Not now, not ever. More

I’m writing this as a civic duty to warn anyone considering H. Greg Nissan Kendall: turn around and never look back. Whatever you think you’re saving, you’ll spend twice that in time, stress, gas, considering H. Greg Nissan Kendall: turn around and never look back. Whatever you think you’re saving, you’ll spend twice that in time, stress, gas, and aggravation. IT STARTED BEFORE WE ARRIVED On our way to another dealership, we spotted their Tesla Model Y on AutoTrader and rerouted. We called ahead; the rep was “pretty sure” it was there. We pushed him to verify — he checked and admitted it wasn’t on the lot, and might arrive “next week.” They tried to lure us in for a car they didn’t have. First red flag. We negotiated with their salesperson Cinthia by text and phone, and once the car arrived, drove an hour and a half to see it. THE PROMISE THEY COULDN’T KEEP Their low-res video hadn’t shown the scratches, a significant dent, and peeling vinyl wrap. It had just rained, revealing condensation inside the brake light (which they likely didn’t know about either). Rather than adjusting the price, they promised to fix everything within one week. We’d already paid in full and waited in good faith. That decision cost us three trips, three hours of driving each way, and weeks chasing a car we already owned. THE BRAKE LIGHT A week later, Cinthia said it was ready. We drove 90 minutes back, got the keys, and immediately saw the brake light still didn’t illuminate when pressing the pedal. Cinthia, with full attitude, insisted it was fixed. We went to the service department together. After a 30-minute wait, they admitted they’d ordered the wrong part. Not one employee had pressed the brake pedal and looked at the back of the car before calling us — 30 seconds of effort, zero expertise required. THE RUNAROUND We took a loaner (about the only thing they did right) and drove nearly 2.5 hours home through traffic. Cinthia said the correct part was express ordered for Friday. Friday at 4:20 PM, she texted — beginning with “Good morning” — to say it hadn’t arrived. Saturday: same story. We were now over 10 days past full payment with no car. I personally called the dealership more than 10 times hunting down sales, service, and anyone who’d pick up. Cinthia repeatedly promised the general manager would call me. That call never came. DETAILS THAT SHOW HOW LITTLE THEY CARE When we discovered the car still wasn’t ready, we pointed out a cracked speaker mesh in the trunk — a $40–60 fix. Told it was sold as-is; refused without hesitation. The finance department didn’t know how to process a cashier’s check, asking us for the account number and how to cash it — at a dealership that handles transactions daily. When we finally got the car, it was handed over at 40% battery: not charged, not prepared, just pushed out the door. THE BOTTOM LINE H. Greg Nissan Kendall does not care about you. They make promises they can’t keep to avoid negotiating fairly, waste hours of your life across multiple trips, ignore your calls, and treat you like an inconvenience the moment your money clears. Instead of working with us on the price of a car with cosmetic issues, they promised repairs they couldn’t deliver — forcing three trips totaling nine-plus hours of driving for a car we’d already paid for in full, with no compensation, no accountability, no returned calls from management, and zero urgency from anyone. Cinthia should not be selling cars. The service department can’t perform basic quality checks. Finance doesn’t understand a cashier’s check. Management is too busy to call customers who’ve paid in full and still don’t have their vehicle. I’d give zero stars if I could. Do not buy from this dealership — not now, not ever. More