HGreg.com Houston

Muy agradesido con el senor Eduardo el me ayudo con la compra de mi carro todo fue por llamada y el senor eduardo me dio un exelente servicio compra de mi carro todo fue por llamada y el senor eduardo me dio un exelente servicio More

I am a 65-year-old disabled man, I contacted H Gregg. Talked with Mr. bull about a 2019 Chevy Colorado. Mr. Bull told me it ran good and look great. He pointed out one scratch. I have the video. He also Talked with Mr. bull about a 2019 Chevy Colorado. Mr. Bull told me it ran good and look great. He pointed out one scratch. I have the video. He also told me the truck ran great. I decided to buy the truck. they delivered the truck before sunlight. When the sun came out, there was scratches and dents all over the truck. And that’s not the worst! I don’t drive a lot. About a week later I was on the highway for the first time transmission was slipping. I contacted Mr. bull. He told me he would talk with his general manager and get back with me. No response I texted them back . He told me someone else would be getting in touch with me. No response. I contacted them again. His response was that sell was as is, and there was nothing he could do! I cannot believe this. dealerships is in business. I have contacted the BBB and I Will not let this continue without some type of satisfaction. More

Phill did a great job was super honest about everything and made my experience great and made my experience great More

I’m sitting in the lobby at HGreg dealership. I’ve been here now almost an hour and I’m supposed to be waiting on a supervisor because Jay from finance is so called not in today. I’ve also called I’ve been here now almost an hour and I’m supposed to be waiting on a supervisor because Jay from finance is so called not in today. I’ve also called about this matter about my car not being the correct color on all my paperwork and trying to get it corrected but it must not be important enough to get taken care of because nobody has come to help me. I also texted about me not having a cap on my radiator and all my fluids were low. It okay though I will now never come back to them or refer anyone I know. They’re invested when they want to make the sale but FU after you sigh them papers. You got me once never again though. More

Hello Osman here come by to say thanks too Eduardo from Houston h Greg Auto dealership from helping me get into my new s class Mercedes benz Eduardo is the best salesman ever hands down he made getting a v Houston h Greg Auto dealership from helping me get into my new s class Mercedes benz Eduardo is the best salesman ever hands down he made getting a vehicle so simple if you looking for a vehicle please contact Eduardo from Houston h Greg he will get you rolling tomorrow thanks again Eduardo you the best I appreciate you... More

A Masterclass in Deception: Do Not Waste Your Time or Money Here If I could give zero stars, I would. Writing this review comes from a place of profound frustration and genuine disappointment. If you va Money Here If I could give zero stars, I would. Writing this review comes from a place of profound frustration and genuine disappointment. If you value your time, your money, and honest business practices, please read this before stepping foot on their lot. We live in the Austin area, and after finding what looked like a great vehicle online, we decided to reach out. Knowing that a trip to Houston is a serious commitment, we were incredibly diligent. We called multiple times to confirm the vehicle's availability. More importantly, we explicitly confirmed—again and again—that the advertised price was exactly what we would be paying, plus standard taxes and state fees. We were assured repeatedly that there would be no surprises. Based on those rock-solid promises, we made the difficult decision to cancel a full day of our scheduled work. Stepping away from the business is not something we take lightly; it means real sacrifices and lost revenue. But we believed their word. Even while making the long drive down to Houston, we called and texted them one last time to ensure everything was still on track. They texted back confirming everything was exactly as expected. Then we arrived. Walking through the doors, the atmosphere immediately felt off—a classic, sleazy sales environment. But the real heartbreak happened when they finally put the paperwork in front of us. In a blatant bait-and-switch, they had tacked on over $3,000 worth of unrequested "elite protection plans" and other phantom accessories. When we pointed out the discrepancy and asked for these forced add-ons to be removed so we could proceed with the agreed-upon price, the salesperson deflected and went to get his manager. We expected an apology and a quick correction. Instead, the manager marched over and, with stunning arrogance and rudeness, flatly told us, "We don't negotiate." There was no negotiation to be had; we were simply asking them to honor the exact price they had guaranteed us just hours prior. We walked out empty-handed. We lost an entire day of our lives, sacrificed a day's income, and burned through a tank of gas, all because this dealership relies on deceptive, sleazy tactics to lure people in. The blatant disregard for our time and the absolute lack of integrity is staggering. Do not make the same mistake we did. Do not trust their advertised prices, and do not trust their word over the phone. Take your hard-earned money to a business that actually respects its customers. More

One word, wow. Another word handsome salesman. Matt was great. I’ll be back to buy more cars if I’m not broken in the future thanks, Hgreg. You really put the H in Another word handsome salesman. Matt was great. I’ll be back to buy more cars if I’m not broken in the future thanks, Hgreg. You really put the H in Htown. More

Plan to add at least 4 grand to the advertised price for fees. And it isn't like their advertised price was low or anything. I just walked away. I don't understand the 5 star reviews, how can anyone get gou fees. And it isn't like their advertised price was low or anything. I just walked away. I don't understand the 5 star reviews, how can anyone get gouged so deeply and end up happy? More

Great Atmosphere and Customer Service and with a large selection of vechile and good prices selection of vechile and good prices More

Philip did a phenomenal job from start to finish. One of the best dealership experiences I've had. Thumbs up to Hgreg for the layout and welcoming environment that exceeds most Houston dealerships wi One of the best dealership experiences I've had. Thumbs up to Hgreg for the layout and welcoming environment that exceeds most Houston dealerships with a clean and bright atmosphere, I highly recommend shopping here for your next vehicle purchase. More