HGreg.com Orlando

Sergio Ramirez delivered outstanding customer service, honest pricing, smooth paperwork, and an stress-free car purchase. honest pricing, smooth paperwork, and an stress-free car purchase. More

Sergio was amazing great experience and great customer service thanks Sergio for the help, ask for Sergio Ramirez!!! service thanks Sergio for the help, ask for Sergio Ramirez!!! More

Tavaris was great he made the process smooth and continued to follow up throughout the process continued to follow up throughout the process More

I received help from Carlos Moscoso, He was AMAZING. I test drove my car, & ended up getting a better car than I expected! He is truly a blessing! I test drove my car, & ended up getting a better car than I expected! He is truly a blessing! More

Ali is amazing We had a great experience at the dealership thanks to Ali! He was incredibly helpful, patient, and professional throughout the entire process. Ali made everything so smooth and stres dealership thanks to Ali! He was incredibly helpful, patient, and professional throughout the entire process. Ali made everything so smooth and stress-free. His calm and friendly attitude made us feel very comfortable. Highly recommend working with him if you’re looking for a car! More

Ali was great to work with! Super friendly, patient, and made the whole car-buying process smooth and stress-free. Definitely recommend asking for him if you’re visiting HGreg. Super friendly, patient, and made the whole car-buying process smooth and stress-free. Definitely recommend asking for him if you’re visiting HGreg. More

Ali was great he helped me to find the bedt car vrry hsppy with his effort hsppy with his effort More

Ali was great ask for him he helped me the find best car he is great he is great More

EDIT 1/23/26: Lowering my review to 2 stars from 5 because of the dismal post-purchase experience. I will first reiterate that Jose was awesome and did his job perfectly. He is the reason this is 2 st because of the dismal post-purchase experience. I will first reiterate that Jose was awesome and did his job perfectly. He is the reason this is 2 stars instead of 1. However, there was a TPMS issue that was identified as mentioned in the original review. When trying to schedule the service appointment to fix this issue, it was so frustrating trying to get in contact with Hgreg. Calling the front desk would transfer me to the service department, and the service department NEVER answered the phone calls. I tried multiple days in a row and ended up having to drive 45 minutes all the way out to force them to schedule my appointment in person. THEN, when I brought the car in for service, they let me know that the TPMS issue was caused by the tires being overfilled and that the issue was fixed now. Hooray! Except as soon as I drove the car off the lot, the TPMS light went back on as if nothing had happened. I don't know if they were lying or just didn't do a thorough test after resetting the error code, but they clearly didn't fix the issue. At this point I'm through dealing with Hgreg and will be fixing this issue with another trusted mechanic. I'm just lucky this minor TPMS issue was the only thing wrong with the car for them to do a "we owe" service on. I'd be out of luck if it was a serious mechanical issue because I do not trust their service department. I would be very cautious buying from Hgreg, especially if there are any of those "we owe" items on the car. And that's not to mention the add ons that they require for buying the car. Jose was so great and helpful throughout the process. Very transparent and straightforward and answered any questions we had. We were also able to do a 3rd party pre-purchase inspection that caught some minor issues and Hgreg agreed to inspect and fix the issues at no cost to us before we bought the car. Definitely happy with the buying experience! More

I bought a car in February 2022 and they took me to pick up the car and see it in person after negotiations at night, closing the deal and making the payment. But in the end, I wasn't happy and I'll have to up the car and see it in person after negotiations at night, closing the deal and making the payment. But in the end, I wasn't happy and I'll have to pay for it for 4 to 5 years without complaining, because they weren't honest with me and hid the real condition of the car. I don't recommend them!! More