HGreg.com Orlando

​I fully accept my situation: with bruised credit, I know I will pay higher interest rates and worse terms. That is the reality of the market. However, there is a massive difference between credit costs and I will pay higher interest rates and worse terms. That is the reality of the market. However, there is a massive difference between credit costs and blatant dealer exploitation. ​1. The Fee Trap: HGreg forced me into a $1,700 "Elite Protection Package." Salesperson Bill claimed it was mandatory corporate policy. The next day, Bill bragged about selling a $70,000 car and admitted he waived that exact fee for that buyer. Forcing junk fees on vulnerable buyers while waiving them for high-ticket clients is unacceptable. ​2. GAP Markup: Finance packed a $1,300 GAP charge onto my loan. Meanwhile, HGreg’s own in-house insurance agent quoted me the exact same coverage for just $15 for 6 months ($2.50/mo). Padding a $13,000 car with $3,000 in artificial fees creates the very negative equity they claim to protect you from. ​3. Failed Inspection: HGreg markets a "multi-point inspection," yet vehicle prep was awful. The car smelled like smoke because the cabin filter was pitch black, clogged, and contained an old cigar wrapper. They couldn't even change a basic filter. ​4. Forced 5-Star Review: Before handing over my keys, I was heavily pressured by the salesperson to leave a 5-star Google review on my phone right in front of him. True 5-star service is earned through transparency, not demanded as a condition of getting your car. ​Advice to Buyers: If you are trapped, just sign. These $3,000 add-ons are NOT conditions of loan approval. Check the back pages of the Elite and GAP contracts for the "Cancellation" clause. Bypass the dealer entirely and submit a written cancellation directly to the third-party providers. I did this in week one, wiping $3,000 off my loan principal. Know your rights. More

I buy my car from hgreg like 5 months ago and now the AC stop working stop working More

This place lies about deals and fees and has the worst customer service. They actually refused to sell me a car for cash customer service. They actually refused to sell me a car for cash More

Ali was so kind to us and helpful is helpfull person we are so glad to meet him. I suggest you him for cars. are so glad to meet him. I suggest you him for cars. More

Ali is very professional and helpful. very good service quick honest and very helpful will be recommending to family and friends..very happy customer very good service quick honest and very helpful will be recommending to family and friends..very happy customer More

Ali was awesome. He was very helpful and professional. The manager was very helpful as well. Thank you He was very helpful and professional. The manager was very helpful as well. Thank you More

Ali and Chad were amazing. They took all day helping me get a car when I had been told no everywhere else. They truly worked magic. I recommend them a million times over, again They took all day helping me get a car when I had been told no everywhere else. They truly worked magic. I recommend them a million times over, again and again! More

Ali was great ask him he is the best we got two cars for us us More

Ali I just bought a car from HGreg Orlando and had a really great experience! Ali was super friendly, helpful, and made everything quick and easy. I’m very happy with my car and definitely recommend really great experience! Ali was super friendly, helpful, and made everything quick and easy. I’m very happy with my car and definitely recommend working with him if you’re looking to buy a vehicle! More

Ali was recently visited the dealership to buy a car and had the pleasure of working with Ali, the sales representative. He was incredibly helpful, patient, and professional throughout the entire process. A had the pleasure of working with Ali, the sales representative. He was incredibly helpful, patient, and professional throughout the entire process. Ali answered all my questions in detail and guided me based on my needs without any pressure. His honest approach and friendly attitude made the experience smooth and comfortable. I highly recommend Ali to anyone looking to purchase a car. ❤️1 More