HGreg.com Orlando

Excellent Sales & Service Went to HGreg Orlando last Saturday to test drive a 2015 BMW 428i convertible we saw a online. We we introduced to DT (Darrell Thornton). Darrell Went to HGreg Orlando last Saturday to test drive a 2015 BMW 428i convertible we saw a online. We we introduced to DT (Darrell Thornton). Darrell was a pleasure to work with. When we informed him of the car we were interested in he immediately tracked it down in a huge lot of cars. We took the car for a test drive and knew it was the car we wanted. We previously owned a BMW 328i convertible so we knew what to look for in the new 428i version. Everything in this BMW was emaculate. However, I did notice that the break pads might be too worn. I felt disappointed that I might have to drive off the lot and turn around and get a break job done at a local shop or take time to do it myself. I asked DT if they had someone that could let me know how much life was left on the breaks. He assured me it wasn’t a problem. We had to wait a while for them to inspect the breaks but it was time well spent because when DT came back he said all break pads needed to be replaced and they would do it at no charge. I was so relieved. He said I would have to come back on Monday to get it done. I went back Monday to have the breaks done. I arrived at 9am and they immediately took the car in. Unfortunately they didn’t have the pads in stock but that’s understandable with the amount of different vehicles they have. So I asked if there was a place to get something to eat nearby. They said they would have Reggie take me anywhere I’d like to go. I found a local breakfast place and they had Reggie bring me and pick me up. I thought that was cool. When I got back I was informed that the rotors needed replacement too. It took more time but I feel it was time we’ll spent considering the cost of the job would be around $600-$800. In the end I have an awesome vehicle at a great price with brand new breaks. I would definitely buy from them again. I’m a happy customer!!! More

Great service, great prices and best experience I will be honest I read the bad reviews and was ready to have a bad experience. However this was not the case at all. Alberta was our sales person she I will be honest I read the bad reviews and was ready to have a bad experience. However this was not the case at all. Alberta was our sales person she was very sweet, honest which I love and direct which we appreciated.Alberta made our buying experience go very smoothly and Carlos helped out as well. We purchased a Lexus it runs very smooth in good condition and priced perfectly for our budget. They provided us with a Carfax and a Auto Check reports . Johnny in the finance department finalized our paperwork and explained the numbers to us. HGreg in Orlando has the best employees all positive, thoughtful and NO PRESSURE!!! Yes you read that correctly no pressure to buy... not your typical Dealership but that’s the best part. We will be going back to help our daughter purchase a vehicle when she’s ready. It’s worth the drive from Tampa trust me. Once I’m ready to give up my truck I will be going to HGreg in Orlando. More

Excellent service Service was on point I purchased a bmw 750 li and the car was well maintained also everyone I interacted with was nice and friendly also the process w Service was on point I purchased a bmw 750 li and the car was well maintained also everyone I interacted with was nice and friendly also the process was very quick from test drive to driving off the lot with my vehicle thank you More

Helpful sales guy We appreciate Eddie working with us as we tried to figure out which kind of vehicle we need. Thanks for making our shopping experience pleasant. We appreciate Eddie working with us as we tried to figure out which kind of vehicle we need. Thanks for making our shopping experience pleasant. More

Excellent DT and JasmineF Figueroa took amazing care of me! I went in with the intentions to only test drive a car, but they made the impossible come true and a DT and JasmineF Figueroa took amazing care of me! I went in with the intentions to only test drive a car, but they made the impossible come true and allowed me to drive away with the car I was looking for at a great price! More

Excellent service! Chuck went above and beyond to help me and my wife get the cara we wanted. He was very patient and did not rush us at all during the process. I never Chuck went above and beyond to help me and my wife get the cara we wanted. He was very patient and did not rush us at all during the process. I never had such a great experience purchasing a car. We will recommend Hgreg and Chuck to everyone! Keep up the great work!! More

Sales Randy was a great sales person. He was very patient and knowledgeable about the cars. He really help me in my car search. We need more salesman like h Randy was a great sales person. He was very patient and knowledgeable about the cars. He really help me in my car search. We need more salesman like him. Eve though I really didn’t find what I was looking for and will definitely come back. More

Professional and Helpful I found a vehicle online. I then decided to visit HGreg and test drive the vehicle. From the moment I arrived, I was treated with respect and recieved I found a vehicle online. I then decided to visit HGreg and test drive the vehicle. From the moment I arrived, I was treated with respect and recieved uninterrupted attention to help decide if this what I wanted. I cant express how much I appreciate the no hassle dealings with this dealership. Chuck Simpson helped make my experience memorable. I would not hesitate to recommend this dealership and Chuck to any potential buyers that is in the market for a new vehicle. Thank you for the great deal on my new ride! 2016 Camaro 2SS More

Great service, great price! Fair prices and great customer service with Eddie Bush ! Very knowledgable about all vehicules. I recommend him for the Orlando’s location. i was in Fair prices and great customer service with Eddie Bush ! Very knowledgable about all vehicules. I recommend him for the Orlando’s location. i was in good hands. More

Thanks to Marcos First, I’d like to say a Big Thanks to Marcos,, I started My Saturday Morning from dealership to dealership. Looking for a car. I almost gave up until First, I’d like to say a Big Thanks to Marcos,, I started My Saturday Morning from dealership to dealership. Looking for a car. I almost gave up until a friend referred me to Marcos. My friends wife recently purchased a car from him and had great things to say.Trusting my friend and his wife, I called and it was the best thing I have done. When I called he said come on down...Once I got there, He made me feel as of shopping for cars shouldn’t be so stressful. Once I got approved, Marcos made me feel comfortable down to signing the paperwork I just want to thank him for going above and beyond. Btw: The Car feels great!!! More