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HGreg.com Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
3.9
2,376 Reviews
At HGreg.com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase. That's why we offer a 5-day, or up to 500 mile exchange policy. If you're not completely satisfied with your purchase, you may conveniently exchange it for another pre-owned vehicle within 5 days or 500 miles (whichever comes first) of your purchase. Please note that certain restrictions apply, and the exchange is subject to the terms and conditions of our policy. You can review our policy in full before making your purchase. If you have any questions or concerns, please contact us for assistance.
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2510 Jetport Dr

Orlando, FL

32809

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Showing 2,376 reviews

August 04, 2023

Excelente atención y ayuda con todas las dudas, nos atendió en español, muy clara toda la información More

by Dianellaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Aug 08, 2023 -

HGreg.com Orlando responded

Estamos felices de haberle ayudado! Nuestro objetivo es hacer que trabajar con nosotros sea lo más fácil y accesible posible. Apreciamos su preferencia y esperamos verle nuevamente en HGreg Orlando!

August 01, 2023

I had a great experience there. My dealer Mauricio was very patient and kind to me. More

by leonim321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Aug 02, 2023 -

HGreg.com Orlando responded

We are happy to hear that Mauricio and the team took great care of you! Thank you for choosing HGreg Orlando and for sharing your experience. Safe travels ahead!

July 30, 2023

Vendedor recomendado muy atento amable y te orienta de todo sin q falte nada servicial More

by Garces.eliud30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Aug 02, 2023 -

HGreg.com Orlando responded

Nos alegra que haya disfrutado trabajando con nuestro equipo de ventas! Agradecemos su preferencia y esperamos verle nuevamente en HGreg Orlando para la compra de su vehículo próxima!

July 30, 2023

Mauricia was very helpful, respectful and Professional. He made every step of purchasing my car positive and smooth. Highly Recommend. More

by Maritzaoduran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Aug 01, 2023 -

HGreg.com Orlando responded

Maritza, we're delighted to know Mauricia provided a smooth and positive car purchasing experience at HGreg Orlando. Thanks for the high recommendation!

July 26, 2023

Great sales people. Very poor service delivery. Bumper was missing all the hold on clips on the passenger side front and skurting has now been ground away by the tire. B More

by Ken Barnard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Crista Soukeras
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Mehmmed
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

HGreg.com Orlando responded

Ken, I'm sorry to read about the issues you've encountered with your vehicle. It's clear we may have missed some important details during our inspection and cleaning process, which is not up to our usual standards. We'd like a chance to make things right for you - please reach out so we can discuss this further and find an appropriate solution. Thank you, Christian Reinhard Paul - General Manager - 786-697-1408

Jul 27, 2023 -

Ken Barnard responded

Hi Christian, i have taken it upon myself to get the retaining clips for the bumper and will fix it myself. The under engine cover is something i need as i call on customers and park in there driveways and should there be a fluid leak of some kind, it wont damage there property. Also, getting a key from Ford that includes the keyfob should have been supplied. These are the things i need taken care of. You can email me at krp59golf@gmail.com, or text,call 321-4388560. Thanks. Ken Barnard.

July 25, 2023

Took his time and went over all our needs. Would definitely recommend him to others. More

by Joelpacheco58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Jul 26, 2023 -

HGreg.com Orlando responded

It was our pleasure to assist you here at HGreg Orlando! Thank you for your positive feedback and support!

July 25, 2023

Excellent customer service! Mauricio answered all the questions that I had. Rated 5 stars. I would highly recommend to anyone interested in getting a car right now More

by Kristine Turnbull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Jul 25, 2023 -

HGreg.com Orlando responded

Kristine, we're delighted to know Mauricio was able to assist you and get the job done. Thanks for the 5-star rating, and we hope to see you back at HGreg Orlando!

July 24, 2023

Fast, efficient, and a friendly staff. Honest about what to expect, and replaced a tire for free. More

by Jared Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Report | Print
Jul 25, 2023 -

HGreg.com Orlando responded

Jared, thank you for the review! We appreciate your business and hope to see you again at HGreg Orlando!

July 20, 2023

Wasted my time. Harassed me about coming in then offered less than half of bluebook for my vehicle. Their vehicle had been on the lot for 129 days, was very dirty, a More

by bziggyh17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Pedro Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
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Jul 20, 2023 -

HGreg.com Orlando responded

This is certainly not the experience we expect for our customers, and I apologize. We strive to provide fair offers and quality vehicles, so it's disappointing that we missed the mark in this case. I understand your frustration and I'm very sorry we've lost your business, but your feedback will help us make improvements in the future. If there's anything else you'd like to add, please reach out. Thank you, Christian Reinhard Paul - General Manager - 786-697-1408

July 17, 2023

Thank you for the easy and fast experience. I appreciate your help and love the new car. More

by Denise13wallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Yecora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Abadia
Report | Print
Jul 18, 2023 -

HGreg.com Orlando responded

We really appreciate your positive review! Thank you for choosing HGreg Orlando and for stopping by to share your experience. Safe travels ahead!

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