HGreg.com Orlando
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great Customer Service I was very pleased with at the process, experience and customer service at Hgreg! Eddie was wonderful and really listened when I told him what kind o I was very pleased with at the process, experience and customer service at Hgreg! Eddie was wonderful and really listened when I told him what kind of car I was looking for in my price range. He showed me a variety of cars and went over each one in detail before I decided which ones to test drive. More
Great sales team Salesperson Emily Gomez was very respectful and helpful. She had patients with me while choosing the correct car that was right for me I test drove th Salesperson Emily Gomez was very respectful and helpful. She had patients with me while choosing the correct car that was right for me I test drove three vehicles there and there was no rush for me to purchase and they allow me to take my time. More
Good overall experience Butch was very helpful in getting me into the truck I wanted. I would definitely recommend talking to him about what you are looking for. Very honest Butch was very helpful in getting me into the truck I wanted. I would definitely recommend talking to him about what you are looking for. Very honest and easy to work with More
Too Much Pressure, Not EnoughTransparency 2016 Dodge RAM. Major damage to unprotected (no liner) truck bed - multiple paint chips, abrasions, dents, scratches, large portion of bed now exposed 2016 Dodge RAM. Major damage to unprotected (no liner) truck bed - multiple paint chips, abrasions, dents, scratches, large portion of bed now exposed to bare metal, some rust showing. This condition not reported to out-of-state buyer until after purchase order agreement reached (purchase price fixed). No pictures of bed online - rest of truck exterior looks really good. Bed will require a complete resurfacing. Dealer was not open to discounting to cover cost. Only option given was to bring it back to dealer (500 mile trip) and spend the night while a contractor performed some unspecified repair work. I was only asking for a $300-400 discount to address the issue. This is mass marketing, big-box car funneling enterprise. I have never dealt with this type of sales organization prior to this experience. I am left with a feeling that HGREG does not care about the customer - they only care about moving the product...VERY QUICKLY. It is a vehicle reselling pipeline, nothing more. More
Time consuming but worth it Went in to get 2015 ES350. Was offered a very fair price on my trade in, almost 5 times what other dealerships tried to give me. Process is time consu Went in to get 2015 ES350. Was offered a very fair price on my trade in, almost 5 times what other dealerships tried to give me. Process is time consuming but you are buying a car so it's to be expected. Staff was helpful as well. Only thing I would have asked for is for my car to be cleaned a little better. More
Good good job keep up the good work good job keep up the goo Good job keep up the good work I will recommend other customers great job and if I ever need another car I will come back Good job keep up the good work I will recommend other customers great job and if I ever need another car I will come back More
Compra Fuy a ver y sali con un buen carro que estoy muy contento y camilo me atendio con si fuera parte de su familia estoy muy a gradecido gracias Fuy a ver y sali con un buen carro que estoy muy contento y camilo me atendio con si fuera parte de su familia estoy muy a gradecido gracias More
Almost Perfect I had a very delightful experience with my sales person Emily and also a wonderful experience with sales manager Vince. When Vince wasn’t available I had a very delightful experience with my sales person Emily and also a wonderful experience with sales manager Vince. When Vince wasn’t available I had to talk to George the sales manager… He was so unprofessional and made comments to me like I was a child and showed me a huge amount of disrespect that the deal was almost lost. George has zero communication skills and I’m sure he treats other people the same way and your company is losing sales because of him. I would have a long talk with George on improving his way of dealing with customers More
Easy going Easily the best car buying experience I’ve ever had. From the salesman Butch, to finance with Crista, and to Leo whole did the final walkthrough. Reco Easily the best car buying experience I’ve ever had. From the salesman Butch, to finance with Crista, and to Leo whole did the final walkthrough. Recommend to everyone looking for a car. More
Alex was amazing to work with! We had a wonderful experience buying a used car from Alex. He was upfront and not pushy and answered all our questions. We will definitely look here We had a wonderful experience buying a used car from Alex. He was upfront and not pushy and answered all our questions. We will definitely look here the next time we are purchasing a car. More







