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HGreg.com Orlando

Orlando, FL

3.8
2,369 Reviews
At HGreg.com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase. That's why we offer a 5-day, or up to 500 mile exchange policy. If you're not completely satisfied with your purchase, you may conveniently exchange it for another pre-owned vehicle within 5 days or 500 miles (whichever comes first) of your purchase. Please note that certain restrictions apply, and the exchange is subject to the terms and conditions of our policy. You can review our policy in full before making your purchase. If you have any questions or concerns, please contact us for assistance.
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2510 Jetport Dr

Orlando, FL

32809

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Showing 2,369 reviews

January 21, 2026

I received help from Carlos Moscoso, He was AMAZING. I test drove my car, & ended up getting a better car than I expected! He is truly a blessing! More

by Sahadyasamsara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos,moscoso
Jan 21, 2026 -

HGreg.com Orlando responded

We are thrilled to hear Carlos was such a help! Thanks from all of us at HGreg Orlando. Enjoy the new ride!

January 08, 2026

Ali is amazing We had a great experience at the dealership thanks to Ali! He was incredibly helpful, patient, and professional throughout the entire process. Ali made everything so smooth and stres More

by bulutguneyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mehmmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Ates
Jan 09, 2026 -

HGreg.com Orlando responded

We are thrilled to hear that Ali made your experience at HGreg Orlando seamless and stress-free! We truly appreciate your recommendation and wish you safe travels in your new car!

January 08, 2026

Ali was great to work with! Super friendly, patient, and made the whole car-buying process smooth and stress-free. Definitely recommend asking for him if you’re visiting HGreg. More

by yagmurguneyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mehmmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Ates
Jan 08, 2026 -

yagmurguneyi responded

Ali was great to work with! Super friendly, patient, and made the whole car-buying process smooth and stress-free. Definitely recommend asking for him if you’re visiting HGreg.

January 06, 2026

Ali was great he helped me to find the bedt car vrry hsppy with his effort More

by kameze1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mehmmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Ates
Jan 06, 2026 -

kameze1234 responded

kameze1234 Ali harikaydı, en iyi arabayı bulmama yardımcı oldu, çabalarından çok memnun kaldım.

January 03, 2026

EDIT 1/23/26: Lowering my review to 2 stars from 5 because of the dismal post-purchase experience. I will first reiterate that Jose was awesome and did his job perfectly. He is the reason this is 2 st More

by mattdrnbrgr
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jose Fernandez
Jan 06, 2026 -

HGreg.com Orlando responded

Thank you for your kind words, Matt! We're glad to hear Jose helped you so much and made the process smooth at HGreg Orlando. We are happy to hear you had an excellent buying experience overall. Enjoy your new ride!

November 13, 2025

I bought a car in February 2022 and they took me to pick up the car and see it in person after negotiations at night, closing the deal and making the payment. But in the end, I wasn't happy and I'll have to More

by jed.garcia1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't remember, he was a young man of Spanish nationality.
Nov 14, 2025 -

HGreg.com Orlando responded

Jed, I'm very concerned to read your review. It's never our intention to mislead our customers or conduct business in a dishonest way. I apologize that you're unhappy with the condition of the vehicle and regret that this wasn't addressed before the sale was finalized. I'd like to speak with you about this so we can hopefully find a resolution. Please contact me at your earliest convenience. Thank you, Karlos H Rosario - General Manager - (813) 946-5054.

Nov 14, 2025 -

jed.garcia1957 responded

Good afternoon, I'm not sure to what extent you can help me, as there are 3 things I consider important to point out that have bothered me ever since I inspected the parts: the damage to this car was not properly repaired, and whoever did it showed no care or appreciation for it. I will show you the points in photos that I will take and send you in due course. Afterwards, we can discuss the likely details of repairing it flawlessly, considering the original paint and its fittings. Thank you for your understanding.

September 16, 2025

I trade in an Equinox in excellent condition for an Equinox in only good condition and I am fine with that. However, there was a difference of 6,000.00 which I am owed and I phoned wondering where my More

by Miffed
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Dairo Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

HGreg.com Orlando responded

We want to offer our sincere apologies for any inconvenience you've experienced. It's our aim to make every transaction as seamless and prompt as possible, and it's clear that we have fallen short in your case. Please contact me so we can make things right, as we take your feedback seriously. The last thing we want is to leave a negative impression, and we believe we can resolve this to your satisfaction. Best regards, Karlos H Rosario - General Manager - (813) 946-5054

Sep 18, 2025 -

Miffed responded

I received a message today, 18th, that the check was being mailed today. I will not get it for another 5 or 6 days and again, that is NOT acceptable. I was told it would take about 2 wks till it was mailed, but it is 3 wks now and by the time I get it, it will be even more time. How do you think it could be resolved?

Sep 19, 2025 -

Miffed responded

So how do you want to resolve this? I would really like to know.

Sep 20, 2025 -

Miffed responded

Thats what I thought. Nothing, nada, zero. Just insincere words.

August 29, 2025

So i Bought a 2017 Cacillac XT5 about 4 months ago took on test drive and all seamed to be ok than at the 3 month mark i have had to replace the engine there is no way that they couldnt have not known that More

by jenmike22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kiko Tasevski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shany Chughtai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kashif Chughtai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johny Calle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ozkan Guven
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ameur Benaoudia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Hung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Cintron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Abbott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hiram Carrillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

HGreg.com Orlando responded

Jenmike22, I'm truly sorry to hear about the issues you've faced with your vehicle. We strive for transparency and quality in our sales process, so it's concerning to read this feedback. Please reach out if you'd like us to assist further or discuss any unresolved concerns you may have. Thank you, Karlos H Rosario - General Manager - (813) 946-5054

July 30, 2025

Found the truck I liked online, they had the Carfax info upfront which I liked. Everything else was smooth, thanks Sean. More

by Ron D
Recommend Dealer
Yes
Employees Worked With
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

HGreg.com Orlando responded

We're happy Sean and our team made your online buying experience smooth and transparent, Ron! Thank you for choosing HGreg Orlando and congratulations on your new truck!

July 07, 2025

Stay away from this dealer. I have been on-line trying to purchase a car from them and am only able to talk to a robot which refuses to answer any of my questions. I asked for a More

by frode8882
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
never could talk to employee only robot
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