
HGreg.com Orlando
Orlando, FL
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2,332 Reviews of HGreg.com Orlando
Get your wadders on! The cars we wanted to look at said they were ready and available for sale online. We get to the dealership and they can’t locate one of the vehicles. The cars we wanted to look at said they were ready and available for sale online. We get to the dealership and they can’t locate one of the vehicles. The other vehicle’s AC control wasn’t working. Not a big deal if they would fix it and they said they would. We were lead to believe the part had actually been ordered already and would be a simple fix. Drop the car off in the AM and pick it up that evening. We liked the car overall and decided fo purchase. Fast forward to 2 weeks after purchase, no part yet and they need my car for 2 days to do repair because they have to take it to the Audi dealer. Ok- pain in the butt however we arranged our schedule for the 2 days I wouldn’t need my car and made the appt to take it the 2hrs back to them. They don’t provide loaner vehicles which sucks. So they end up having my car for 6 days after me demandimg to them I was coming to get it that weekend because I have to have my car. We still waited 2hrs after getting there to get my car back. And the cherry on top- we got a bill in the mail from FDOT for a toll they ran while the vehicle was in there possesion!! More
5 Star Service From the moment you walk in you’re met with excellent service. They treated me with the up most respect and helped me find a car that met my needs no From the moment you walk in you’re met with excellent service. They treated me with the up most respect and helped me find a car that met my needs no matter how long it took. They truly have your best interest at heart, no tricks, no scams. Thank you again Miguel “Mickey” and Crista. I love my car!!! More
Very professional and honest team of people From start to finish this car buying experience was so easy and professional. The sales people and finance people were very honest and never pressured From start to finish this car buying experience was so easy and professional. The sales people and finance people were very honest and never pressured me. We got a great deal on a car for our son and would buy a car here again for sure! More
Take a long but get out satisfied!!!! They have what I want with the best priced on the market. Give me low with me trade but anyway i did the change and get out satisfied with my new BMW. They have what I want with the best priced on the market. Give me low with me trade but anyway i did the change and get out satisfied with my new BMW. Seller treat me like a princess, So I recommend it. More
Couldn't be easier. This was my first time at a wholesale style dealership, which is high volume and pretty much a get in/get out kind of environment, which is something This was my first time at a wholesale style dealership, which is high volume and pretty much a get in/get out kind of environment, which is something I appreciate. I don't have time to spend all day at a dealership trying to haggle over a car. Dairo was very efficient and helpful, and he made the experience low-pressure but efficient. I would certainly ask to work with Dairo again if I needed to get another car from HGreg. I wish there was more of a focus on product presentation and more time to look the car over, etc instead of it being such a conveyor-belt kind of environment. I didn't appreciate that there was cosmetic damage on all four wheels (serious curbage) and the dealer was not willing to do anything about that, citing their wholesale model. I also did not appreciate that the car was filthy during the test drive, but they promised to detail the car at delivery. They also agreed to replace one of the tires as it had sidewall damage (again, that curbage was serious on the wheels). They were very positive, however, and assured that they were willing to help as much as they can with getting me approved for financing, which was nice. Overall, I would shop at HGreg again, however I would mostly only consider it if the car was priced below market. The Passat I purchased was the cheapest TDI in Orlando, so I was willing to accept the damaged wheels for that reason. If you are considering shopping here, I strongly recommend looking closely at the car you're interested in, especially if it's priced extremely low, because it's low for a reason (which HGreg is fully transparent about). More
Found my dream car with the help of a precious woman . I went to buy my first car and with the help of Emily , I got the car I always wanted . She was so helpful and very patient . Emily and Nelson made my I went to buy my first car and with the help of Emily , I got the car I always wanted . She was so helpful and very patient . Emily and Nelson made my experience worthwhile ! More
Emily in Sales and Jasmine in finance Hello my name is Evan Jirau. I recently purchased a 2015 Nissan Sentra from HGreg. I was helped by Emily in sales, and she was very helpful and attent Hello my name is Evan Jirau. I recently purchased a 2015 Nissan Sentra from HGreg. I was helped by Emily in sales, and she was very helpful and attentive. She accommodated me in every way possible, including being so patient while we made a decision. I can’t thank her enough. Jasmine was beyond helpful as well. She took the time to work with me despite my driving record and credit history and made sure to get me the best deal possible. All in all they were both amazing and definitely 5 stars all the way across the board! Thanks again! More
Great experience This is the first time I buy a car and Justin who was the gentleman that helped me was very nice and attentive to every detail I wanted. This is the first time I buy a car and Justin who was the gentleman that helped me was very nice and attentive to every detail I wanted. More
Great experience Great place for shopping used cars. Sales staff very nice and helpful. Yazmin was very helpful and knowledgeable. The only thing I was a little disapp Great place for shopping used cars. Sales staff very nice and helpful. Yazmin was very helpful and knowledgeable. The only thing I was a little disappointed with was that when I left dealer, I had to find a gas station right away since on empty and was told they would put 1/4 tank in, but overall great experience. More
Very professional Very pleased with my experience at this dealership. Justin was very professional and very patient, he took the time to answer all of my questions and Very pleased with my experience at this dealership. Justin was very professional and very patient, he took the time to answer all of my questions and reassure me if I had any concerns. He is definitely the go to person. Great energy. More