HGreg.com Orlando

Not the best experience I was impressed when I first got there. The salesperson was awesome and friendly. He was very patient with me and pulled up all the cars I was interes I was impressed when I first got there. The salesperson was awesome and friendly. He was very patient with me and pulled up all the cars I was interested in. I give him an A+! But that’s where it ends. I was given the wrong car after signing the contract and waited almost 2 hours to get the actual car I selected. No one knew why my paperwork had the wrong car on it. When I got home I realized the finance person put the wrong finance company on the contract in several areas and added something to my contract that he never told me about or asked me if I wanted. Trying to call the dealership was the worse experience. You’re transferred all over the place and placed on hold for hours. I finally spoke to the finance manager and he told me he would email me with a summary of our conversation, get me a refund of the random charge and email me my fixed paperwork after our conversation and he never did. Nor did he call back to tell me anything different. I waited 2 days and decided to just drive the 45 minutes back up there to get it taken care of myself. After getting the issue resolved by another finance person, who actually explained everything to me I left. Definetely not a good experience. Won’t ever go back there again. More

The promise stuff they can't keep Ozcan promise me something then got me with something else ... By doing that he mess with my credit and everything single bank even I have a 688 point Ozcan promise me something then got me with something else ... By doing that he mess with my credit and everything single bank even I have a 688 point on my credit I got a statement from he for the promise before I got the car . I did get the car but I don't recommend because of the lying that is something the I don't tolerate . More

This was the first time using this dealer I’m very pleased I have done my research on the vehicle I wanted to purchase and secured my own financing it only took a short time to purchase the vehicle at this dea I have done my research on the vehicle I wanted to purchase and secured my own financing it only took a short time to purchase the vehicle at this dealer More

My new car I would have to say it was over all a positive. Experience I would have been done in few hours if it was not Sunday and my bank was open to give me a I would have to say it was over all a positive. Experience I would have been done in few hours if it was not Sunday and my bank was open to give me a check for my financing. More

Fast service and I didn't feel pressured Friendly people. Fast service .didn't feel pressured at all. Very efficient process. My. Only issue as my car didn't come with a key fob. Friendly people. Fast service .didn't feel pressured at all. Very efficient process. My. Only issue as my car didn't come with a key fob. More

No pressure car buying Came here on a whim since my poor VW Jetta was on it's last legs. Saw a Ford Fusion listed online that I liked and saw it was at HGreg AND that they a Came here on a whim since my poor VW Jetta was on it's last legs. Saw a Ford Fusion listed online that I liked and saw it was at HGreg AND that they are the only used car dealer in the area open on Sunday so decided we had to go check it out! Test drove it within 10 minutes of arriving and decided it had to be mine. Yahsira was wonderful and suggested similar cars and listened when I said I was set with the Fusion. I definitely recommend coming to HGreg to find a used car! More

Carlos is AMAZING! This was the easiest purchase ever! Not only did he not pressure us into a purchase..he listened to our needs and desires and showed us a vehicle bey This was the easiest purchase ever! Not only did he not pressure us into a purchase..he listened to our needs and desires and showed us a vehicle beyond our expectations! No pressure and he restored my faith in vehicle sales people! Such an easy stress free process and we are leaving today with our new vehicle! Thank you Carlos..we will follow you wherever for additional cars for our family!!! More

Excellent Service and Easy Process Very easy process! Carlos was amazing and was very helpful in helping us find the perfect vehicle for our family! Carlos was not pushy at all, he lis Very easy process! Carlos was amazing and was very helpful in helping us find the perfect vehicle for our family! Carlos was not pushy at all, he listened to our needs, and made sure we got exactly the best vehicle! Thank you so much for the experience, I would recomend Carlos to anyone! More

Very good visit, best experience in 10 years Carlos took his time, as I have issues with hearing and we walked outside to talk. He showed and explained everything about the car that I came in ask Carlos took his time, as I have issues with hearing and we walked outside to talk. He showed and explained everything about the car that I came in asking about... but talked that my 6.4 son didn't fit. So we went and looked at other cars. Till we found our new car and both my son and I really enjoy the fit and feel of it. My wife also liked it a lot and we are very, very pleased with all of the help and service that we received. I highly recommend Carlos Rodriguez, he is the person who you should be using for all of your vehicle purchases assistance. More

I highly recommend!! (First car buyer) As a first time car buyer, I didn’t know what to expect or which dealership to go to. I was blown away by the AMAZING customer service I receive at HG As a first time car buyer, I didn’t know what to expect or which dealership to go to. I was blown away by the AMAZING customer service I receive at HGreg. My sales person was very knowledgeable, patient and he didn’t force me to buy anything unlike other salesman elsewhere! Crista was my finance person and she was AMAZING! She walked me through all of the different finance options fit for my budget! I honestly never write reviews and I’m writing an entire story! Long story short, I highly recommend HGreg! Their prices are also very affordable. Thank you HGreg!! More