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HGreg.com Orlando

Orlando, FL

4.1
2,326 Reviews

2510 Jetport Dr

Orlando, FL

32809

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2,326 Reviews of HGreg.com Orlando

June 05, 2023

I was just walking the Lot waiting for someone to help me. Mauricio approached me without hesitation and ask if I was being helped yet. Mauricio is of the best out there. We had an appointment but salespe More

by Romm Lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Jun 05, 2023 -

HGreg.com Orlando responded

We're thrilled that Mauricio was able to offer such helpful and friendly service during your car-buying experience here at HGreg Orlando. Thanks so much for choosing us as your dealership, and we look forward to seeing you again soon!

June 04, 2023

Mauricio helped us a lot , from the parking lot to the office, excellent customer service. We will recommend him to our friends and families More

by Rushsand1769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Jun 05, 2023 -

HGreg.com Orlando responded

We are thrilled to hear that Mauricio provided excellent customer service during your visit here at HGreg Orlando! Thank you for taking the time to share your experience, and we hope to see you back!

June 04, 2023

Very pleasant and knowledgeable salesperson, friendly dealership. I highly recommend them for a new or used car. More

by stuff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Jun 05, 2023 -

HGreg.com Orlando responded

Thank you for the review! We appreciate your business and hope to see you again at HGreg Orlando!

June 03, 2023

Got test drive two cars Thankfully for Mauricio best car sales person very helpful with my car purchase today!!! More

by anniett_villalva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Jun 05, 2023 -

HGreg.com Orlando responded

Anniett, thank you for the review! We are so glad to hear that Mauricio delivered such a successful purchase experience. Drive safely, and we hope to see you back at HGreg Orlando!

May 30, 2023

Hi! They are very customer service oriented specially Sorylys Quiles our 5 Stars Sale agent! Great job and for this reason this is our second car from More

by Peggy Dawas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorylys Quiles, Crista Soukeras, Pedro Rosario
May 30, 2023 -

HGreg.com Orlando responded

Peggy, thank you for the review! We appreciate the kind feedback and hope to see you back again at HGreg Orlando. Safe travels!

May 30, 2023

Purchased a vehicle a few days ago, Staff was super kind. In and out within 2-3 hours. I appreciated the staff for aiding in the speedy process. And a huge thanks to both Mauricio & Carlos for their impecca More

by DayDominique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, Mauricio Abadia
May 31, 2023 -

HGreg.com Orlando responded

We're thrilled to hear that your purchasing process was quick at HGreg Orlando. It is gratifying to hear that our team, especially Mauricio and Carlos, delivered the five-star experience you deserve! Congratulations on your new vehicle.

May 30, 2023

Atendimento ágil, prestou um ótimo serviço de orientação e venda, estou satisfeita e recomendarei a empresa a outros clientes. Excelente atendimento. More

by k.tonietto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
Jun 01, 2023 -

HGreg.com Orlando responded

Thanks for supporting HGreg Orlando with a 5-star review! Safe travels!

May 29, 2023

Purchased a vehicle two days ago, Staff was super kind. In and out within 2-3 hours. I appreciated the staff for aiding in the speedy process. And a huge thanks to Mauricio for his impeccable customer serv More

by DayDominique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MAURICIO ABADIA, Mauricio Abadia
May 31, 2023 -

HGreg.com Orlando responded

Thank you for choosing HGreg Orlando for your vehicle purchase and for highlighting Mauricio's excellent customer service skills. We're happy to hear that our staff helped make the process seamless and efficient for you. Enjoy your new vehicle!

May 29, 2023

El sr. Mauricio fue muy paciente y amable nos ayudó muchísimo con nuestra compra de nuevo auto More

by Maldonadom7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Abadia
May 31, 2023 -

HGreg.com Orlando responded

Gracias por la reseña! Apreciamos las cinco estrellas y esperamos volver a verle en HGreg Orlando!

May 27, 2023

Shady! This dealership is like middle schoolers running a club-loud club music, dirty tables and chairs, filthy bathrooms. Started off good but then they ke More

by Disappointed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clifford Jean Baptiste
May 31, 2023 -

HGreg.com Orlando responded

We're sorry to hear that you had a negative experience during your visit. We pride ourselves on professionalism and top-notch service, so it's concerning to hear that we didn't meet those standards during your time with us. Please contact me directly so we can discuss your concerns further and hopefully find a way to make things right. Thank you for taking the time to provide feedback. Christian Reinhard Paul - General Manager - 7866971408

Jun 01, 2023 -

Disappointed responded

There is no way you pride yourself in professionalism. You couldn’t possibly treat people, who are CUSTOMERS keep in mind, the way we were treated and still think you have an ounce of professionalism much less “take pride” in it. Your staff is untrained (watching “training” videos on the sales floor while dancing and singing right next to customers), they know 3 sayings and just keep rotating them as if that answers questions or clarifies information, there are 20+ people just hanging out laughing and dancing at different desks while customers sit and wait endlessly for service, the building is filthy, one employee says one thing while another employee comes and completely contradicts the other. I had my deal all set up TWICE when someone else walked up, whispered to the “salesman”, and then terms completely changed. We were there 4 hours! If you do “500 sales a month” you’d think you’d have it down to a science and provide customer service and support but not HGreg Orlando. SHADY.

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