
HGreg.com Orlando
Orlando, FL
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2,333 Reviews of HGreg.com Orlando
Excellent Team Good prices, service and the personal is super friendly. After going to two dealers and without expecting anything from HGreg, just to look we entered Good prices, service and the personal is super friendly. After going to two dealers and without expecting anything from HGreg, just to look we entered and left super happy. More
The best experience Yashira was ABSOLUTELY amazing in helping my husband and I pick out our car!! She has been so helpful and friendly through the entire process! I would Yashira was ABSOLUTELY amazing in helping my husband and I pick out our car!! She has been so helpful and friendly through the entire process! I would recommend this dealership and Yashira to anyone!!! We are both leaving extremely happy! More
Great Prices, Even Better Customer Service This was the greatest purchasing experience I've ever had. Unlike most dealerships that call you too many times hassling you about prices or deals try This was the greatest purchasing experience I've ever had. Unlike most dealerships that call you too many times hassling you about prices or deals trying to pressure you into a purchase, this dealership took a laid back approach letting you call the shots. From the moment you walk in, the environment is relaxed, inviting, and very friendly. I'm 25, a recent college grad, and a first time car buyer. I walked in very afraid that I'd be pushed around or bullied into buying something I wasn't comfortable with, something expensive, or something I couldn't afford in the long term. What I got was Moises - the kindest, most respectful, and helpful associate. He was ever patient - letting me walk around the lot test driving as many cars as I wanted and offering his knowledgeful advice until I finally found the right one. Moises was amazing at giving great suggestions and being patient - making sure I was ready ready before moving onto the next step in the process. I would highly recommend him to any and everyone! The car I purchased was more than $1,000 below the kelly blue book price, was a 2016 model with only 20,000 miles, and was absolutely everything I wanted! If you're looking for a good price and great service, you'll find it at HGreg Orlando! More
quick and to the point with freindle staff It was quick and to the point with friendly staff pre sale was great with car fax and original invoice allowing a quick decision. etc It was quick and to the point with friendly staff pre sale was great with car fax and original invoice allowing a quick decision. etc More
Best car shopping experience Friendly! All about the customer! No pressure! Thank you offlease for telling me about Hgreg! I made a purchase and very satisfied with the outcome Friendly! All about the customer! No pressure! Thank you offlease for telling me about Hgreg! I made a purchase and very satisfied with the outcome! Everyone was friendly, they followed up with you when there was a wait. They even text you when they need you or just to let you know the status... they even give you snacks and a beverage. Customer service from Hgreg has to be because they care about the customers! My sales agent chuck was so calm and friendly. He didn't hover over me while looking. The finance manager Shany was soooooo knowledgeable! And funny More
Too Much Pressure, Not EnoughTransparency 2016 Dodge RAM. Major damage to unprotected (no liner) truck bed - multiple paint chips, abrasions, dents, scratches, large portion of bed now exposed 2016 Dodge RAM. Major damage to unprotected (no liner) truck bed - multiple paint chips, abrasions, dents, scratches, large portion of bed now exposed to bare metal, some rust showing. This condition not reported to out-of-state buyer until after purchase order agreement reached (purchase price fixed). No pictures of bed online - rest of truck exterior looks really good. Bed will require a complete resurfacing. Dealer was not open to discounting to cover cost. Only option given was to bring it back to dealer (500 mile trip) and spend the night while a contractor performed some unspecified repair work. I was only asking for a $300-400 discount to address the issue. This is mass marketing, big-box car funneling enterprise. I have never dealt with this type of sales organization prior to this experience. I am left with a feeling that HGREG does not care about the customer - they only care about moving the product...VERY QUICKLY. It is a vehicle reselling pipeline, nothing more. More
Time consuming but worth it Went in to get 2015 ES350. Was offered a very fair price on my trade in, almost 5 times what other dealerships tried to give me. Process is time consu Went in to get 2015 ES350. Was offered a very fair price on my trade in, almost 5 times what other dealerships tried to give me. Process is time consuming but you are buying a car so it's to be expected. Staff was helpful as well. Only thing I would have asked for is for my car to be cleaned a little better. More
Great sales team Salesperson Emily Gomez was very respectful and helpful. She had patients with me while choosing the correct car that was right for me I test drove th Salesperson Emily Gomez was very respectful and helpful. She had patients with me while choosing the correct car that was right for me I test drove three vehicles there and there was no rush for me to purchase and they allow me to take my time. More
Speechless Best experience over all. Alexander Cortez Is the reason why. He made my dream a reality. He was also very patient with our questions and conserns. we Best experience over all. Alexander Cortez Is the reason why. He made my dream a reality. He was also very patient with our questions and conserns. we will be sending any and everyone to Hgreg Orlando. Thank you so much! More
Great Customer Service I was very pleased with at the process, experience and customer service at Hgreg! Eddie was wonderful and really listened when I told him what kind o I was very pleased with at the process, experience and customer service at Hgreg! Eddie was wonderful and really listened when I told him what kind of car I was looking for in my price range. He showed me a variety of cars and went over each one in detail before I decided which ones to test drive. More