
HGreg.com Orlando
Orlando, FL
Filter Reviews by Keyword
By Type
2,326 Reviews of HGreg.com Orlando
Speechless Best experience over all. Alexander Cortez Is the reason why. He made my dream a reality. He was also very patient with our questions and conserns. we Best experience over all. Alexander Cortez Is the reason why. He made my dream a reality. He was also very patient with our questions and conserns. we will be sending any and everyone to Hgreg Orlando. Thank you so much! More
Great Customer Service I was very pleased with at the process, experience and customer service at Hgreg! Eddie was wonderful and really listened when I told him what kind o I was very pleased with at the process, experience and customer service at Hgreg! Eddie was wonderful and really listened when I told him what kind of car I was looking for in my price range. He showed me a variety of cars and went over each one in detail before I decided which ones to test drive. More
Too Much Pressure, Not EnoughTransparency 2016 Dodge RAM. Major damage to unprotected (no liner) truck bed - multiple paint chips, abrasions, dents, scratches, large portion of bed now exposed 2016 Dodge RAM. Major damage to unprotected (no liner) truck bed - multiple paint chips, abrasions, dents, scratches, large portion of bed now exposed to bare metal, some rust showing. This condition not reported to out-of-state buyer until after purchase order agreement reached (purchase price fixed). No pictures of bed online - rest of truck exterior looks really good. Bed will require a complete resurfacing. Dealer was not open to discounting to cover cost. Only option given was to bring it back to dealer (500 mile trip) and spend the night while a contractor performed some unspecified repair work. I was only asking for a $300-400 discount to address the issue. This is mass marketing, big-box car funneling enterprise. I have never dealt with this type of sales organization prior to this experience. I am left with a feeling that HGREG does not care about the customer - they only care about moving the product...VERY QUICKLY. It is a vehicle reselling pipeline, nothing more. More
Amazing Experience! My husband and I went to HGreg last night to check out a couple of cars I’ve been researching. Upon arrival, we were greeted and quickly paired up wit My husband and I went to HGreg last night to check out a couple of cars I’ve been researching. Upon arrival, we were greeted and quickly paired up with Yazmin! She was so kind and polite, she made it very clear that her mission was to help us find the right car and meet our needs. I already knew the make/model of the car I wanted and we quickly pulled up the inventory, which showed a new addition! When she first went to see where the car was located it was determined that it was nearly done being serviced. Jorge and Yazmin worked quickly together to get the car out for us to view! I was so happy and surprised at how quickly they were able to make it happen, as I would have expected to potentially have to come back the next day to see it. The car is the exact one I’ve been wanting! Their inventory is astounding! Anyway, Yazmin allowed us ample time to inspect the car, take a look at all of the features, and then we got to test drive. While doing this, Yazmin had arranged for my trade in to be appraised to save time, which was very efficient. The test drive was very relaxing and allowed us the opportunity to experience a variety of conditions (higher speed, low speed, curvy roads, etc.) it was very convenient! We knew that we really wanted to get the car when we returned and got to work filling everything out. The process was quick and easy, especially since they were already connected with Capital One financing (which I had pre-approval for already). After we finalized everything, I met with finance and hashed out payments. They worked with my husband and I to get the price where we felt comfortable. Not once did I ever feel pressure during this experience! At the end, Sigrid was wonderful in assisting us with transferring my existing insurance to my new vehicle. She was so helpful and kind! Everyone we interacted with throughout our experience was so kind, helpful and friendly. HGreg is definitely a place we will return to in the future when my husband is ready to purchase his car! More
Had everything ready to go The dealership had the best price on a very hard vehicle to find and i was coming from out of town. I didn't want to be at the dealership all day and The dealership had the best price on a very hard vehicle to find and i was coming from out of town. I didn't want to be at the dealership all day and Geraldo accommodated my request. He had the car ready to test drive and the paperwork ready as requested. It was extremely busy and the experience was great. More
Good overall experience Butch was very helpful in getting me into the truck I wanted. I would definitely recommend talking to him about what you are looking for. Very honest Butch was very helpful in getting me into the truck I wanted. I would definitely recommend talking to him about what you are looking for. Very honest and easy to work with More
Easy going Easily the best car buying experience I’ve ever had. From the salesman Butch, to finance with Crista, and to Leo whole did the final walkthrough. Reco Easily the best car buying experience I’ve ever had. From the salesman Butch, to finance with Crista, and to Leo whole did the final walkthrough. Recommend to everyone looking for a car. More
Compra Fuy a ver y sali con un buen carro que estoy muy contento y camilo me atendio con si fuera parte de su familia estoy muy a gradecido gracias Fuy a ver y sali con un buen carro que estoy muy contento y camilo me atendio con si fuera parte de su familia estoy muy a gradecido gracias More
Good good job keep up the good work good job keep up the goo Good job keep up the good work I will recommend other customers great job and if I ever need another car I will come back Good job keep up the good work I will recommend other customers great job and if I ever need another car I will come back More
Almost Perfect I had a very delightful experience with my sales person Emily and also a wonderful experience with sales manager Vince. When Vince wasn’t available I had a very delightful experience with my sales person Emily and also a wonderful experience with sales manager Vince. When Vince wasn’t available I had to talk to George the sales manager… He was so unprofessional and made comments to me like I was a child and showed me a huge amount of disrespect that the deal was almost lost. George has zero communication skills and I’m sure he treats other people the same way and your company is losing sales because of him. I would have a long talk with George on improving his way of dealing with customers More