HGreg.com Orlando

Mauricio was amazing at making the car buying experience worry free! He explained everything and made me feel comfortable with the entire process. I'm glad I chose HGreg for my recent purchase! worry free! He explained everything and made me feel comfortable with the entire process. I'm glad I chose HGreg for my recent purchase! More

Purchased two vehicles there last year, around May/2022, they do have friendly staff, vehicles are advertised as super cheap but their crazy high fees make it up and the final price will be similar to any o they do have friendly staff, vehicles are advertised as super cheap but their crazy high fees make it up and the final price will be similar to any other dealership, the difference is most of their vehicles are trash, have been on accident or are waiting to break down on you. So far none of my vehicle has brought me any MAJOR issues, but small issues all the time, and the vehicles are both 2020. The reason for my review is actually trying to get some kind of response from them. For each vehicle I purchased a extended warranty that is super expensive and at the end of the day covers nothing. After trying to use the extended warranty on one of my vehicles and being denied I decided I would cancel it. Went to the store to cancel it, brought the cars, the paper work, waited just to be told I could have done by email, they gave me the email of the ladies that take care of those cancellations. Started emailing them about what I wanted to do, they sent me a list of documents I needed to fill it out as well documents of the purchase I needed to upload. On the 26th of November 2022 I sent the email with all the documents they needed, well today is the 18th of April of 2023 and my cancelation was not processed yet by United Car Care, the team at HGREG here and there answer just to say United Car Care hasn't processed yet. It has been 5 months, will they process at all? No one knows. HGREG is not worthy the headache, for the quality of the vehicles and service, if they really had better prices it might be worthy it, but the final otd price is the same as a more serious and respectable dealership, save yourselves the time, money and sanity. More

No recomiendo este dealer, compre una Kia Sedona hace un mes y medio, tenía en choque atrás, la compré con la condición de que la repararan, me dieron una orden de reparación para varias piezas, y al final mes y medio, tenía en choque atrás, la compré con la condición de que la repararan, me dieron una orden de reparación para varias piezas, y al final luego de haber ido 2 veces solo cambiaron una pieza y molestos, y la camioneta presentó otras fallas en tan poco tiempo, bote del líquido del limpiaparabrisas y el aire dejo de funcionar y se intento recalentar… si en solo un mes, el manager es una persona mala educada, solo le importa vender y sacarle el máximo dinero al cliente, no son responsables y no los recomiendo y no vuelvo a comprar un carro con ellos…y los dealer fee altísimos… More

Although I didn’t find the exact car I wanted, Rudy was extremely helpful. He was very patient and took the time to help. extremely helpful. He was very patient and took the time to help. More

Mauricio es un asesor excelente. Tiene completamente todo el conocimiento del proceso. Te resuelve todas las dudas que tengas acerca de tu compra. Una experiencia muy tranquila con e Tiene completamente todo el conocimiento del proceso. Te resuelve todas las dudas que tengas acerca de tu compra. Una experiencia muy tranquila con el, en ningún momento nos sentimos presionados para comprar el vehículo. Definitivamente el mejor asesor. More

Excellent customer services Mauricio was very professional and here in Hgreg they have the best price in al central Florida. professional and here in Hgreg they have the best price in al central Florida. More

Great Service and patience I would highly recommend HGreg to all my friends and relatives to all my friends and relatives More

Mauricio was responsive but not pushy. The fees are higher than Off Lease with a bit less inventory. The physical facility/restrooms are a little worn. However, we still purchased our care The fees are higher than Off Lease with a bit less inventory. The physical facility/restrooms are a little worn. However, we still purchased our care here with no hassle, but that is the reason I left a 4 rather than a 5 star for the facility. Again, Mauricio was great, very patient! More

Mauricio was very attentive, knowledgeable, and nice. We test drove 2 cars with no problems and he answered all our questions We test drove 2 cars with no problems and he answered all our questions More

Mauricio was an excellent dealer. Very friendly, knowledgeable, and had our best interest in mind. He did not pressure us at all and was very kind. Will definitely be back. Very friendly, knowledgeable, and had our best interest in mind. He did not pressure us at all and was very kind. Will definitely be back. More