HGreg.com Orlando

BEST EXPERANCE Alberto"s enthusiasm to help us find the perfect car made this buying experience one of my favorites. He is passionate at what he does, and I would d Alberto"s enthusiasm to help us find the perfect car made this buying experience one of my favorites. He is passionate at what he does, and I would definitely recommend him anytime. The staff is really awesome. Thank you to all the hard working guys who prepare the cars for pickup Carlos and Marcelo we had some good laughs. Thank you Sigrid From Florida One for all of your help and getting us the best deal on our new car Insurance We will definitely be back for our next car More

Great no-hassel car dealership! I found this dealership online through USAA's car buying app, had never heard of them before but glad I went, you are greeted as you walk in by friend I found this dealership online through USAA's car buying app, had never heard of them before but glad I went, you are greeted as you walk in by friendly receptionists and they even had someone walking around to offer chips and water. Our sales associate Alex Avila was great, very nice guy who took his time telling us about them and explaining how this dealership works, even though they sell the cars as-is looks like it goes through vigorous inspection to make sure it's up to par, there was a blemish we didn't notice at first and Alex worked with us to get it fixed which he didn't have to do so we are very thankful, also we went in pre-approved through our bank but Johny Calle took the time to see if he could find us a better rate and he did! All in all we had a great experience the only thing I complained about was the wait to get the car after paperwork finished - but who isnt ready to go in their new car by then - but it was busy and the guys washing the cars were working hard, I would definitely recommend this place as you'll get a great price on a vehicle and exceptional service! More

Best car buying experience i have had ever. I have always bought new vehicles because i have been afraid of used car delaers. Man i am glad i went to HGGreg. They are awesome. Not pushy but tota I have always bought new vehicles because i have been afraid of used car delaers. Man i am glad i went to HGGreg. They are awesome. Not pushy but totally relaxed setting. They gave me great advice and treated us like family not like a customer. I just wish i would have came here a few weeks previous for my wifes car. We had no intention of having to biy a vehicle but due to Hurricane Michael we had to. Thanls to everyone at HGGreg. I will reccoemend everyone i know.Also Shany in finance was awesome. I first met with Alex Cortes he couldnt be there when i came back but still helped. More

Impressed I had just been at another dealership which I was very disappointed with. Felt great to see the attitude and attention received by Hgreg employees. Ed I had just been at another dealership which I was very disappointed with. Felt great to see the attitude and attention received by Hgreg employees. Eddie was awesome made me feel good about being there. I am very satisfied with my experience and purchase. More

Bait & switch We saw a car on their website that we were interested in. We contacted the dealership to confirm it was available. We called again before driving over We saw a car on their website that we were interested in. We contacted the dealership to confirm it was available. We called again before driving over an hour to get there and again were assured that they had the car. However once we got there they didn’t have the car. They couldn’t explain why it was still listed on their website and they couldn’t explain why they said is was there before we drove there. They weren’t even sure how long ago the car had been sold. More

Excellence Emily made our experience of purchasing a car fantastic! She was so attentive ,friendly, and helpful with the whole process from start to finish !! V Emily made our experience of purchasing a car fantastic! She was so attentive ,friendly, and helpful with the whole process from start to finish !! Very clean and comfortable place to purchase a car and definitely ask for Emily ! More

Overall poor service. The sales person matched up to me (Maria) was very nice but spoke little English which created ongoing issues throughout the process. I was purchasin The sales person matched up to me (Maria) was very nice but spoke little English which created ongoing issues throughout the process. I was purchasing the vehicle for a family member. Numerous people had to get involved. I received several calls (some within the same day) from different people at the dealership asking the same questions. I was told that my vehicle would be ready to pick up at a certain time. Upon arrival, it took them over 30 minutes to figure out what was going on with the vehicle I purchased. It was clear that the paperwork had not be completed. I was told that the finance person who I dealt with (I paid cash) did not complete necessary tag paperwork and the dealership only had one other finance person working at the time I was there. In short, I waiting over 2 hours. During that time I had to walk around to get someone to tell me what was happening. I counted over 30 employees working that morning. Interesting that only one person can process tag information. More

Fastest and Best Service As impressed as I was with Hgreg’s amazing customer service and management, walking in was a breeze. Simply we talked with the nicest preofessional, M As impressed as I was with Hgreg’s amazing customer service and management, walking in was a breeze. Simply we talked with the nicest preofessional, Marco. He walked us through the whole process with ease. Step by step he assured us with honest and straightforward with opinions on the vehicle of choice which was a 2018 Camaro SS. After discussing about the car, he took us outside to inspect and view the car for ourselves. The car was already clean and as perfect as could be. I hopped in and we took it for a ride as Marco showed us all features the car had to offer. Then the rest was a breeze, the paperwork and payment was brought to us by proffesionals. Lastly they set on my Onstar account for me, guiding me step by step. I’m the most grateful for the service and expertise of HGreg as I walked out happy and content in my brand new car. This experience I will never forget and I recommend HGreg to everyone. More

Great prices, Awesome Service! Please keep in mind that people only tend review a merchant/product when the experience is really bad or really good. Thankfully, my experience was th Please keep in mind that people only tend review a merchant/product when the experience is really bad or really good. Thankfully, my experience was the latter. Contrary to the usual dealers, you aren't received by a bunch of sellers looking for a prey to earn commission. Once I arrived and provided my name a phone number, I was introduced to a seller that explained how HGreg is different. I was a bit hesitant because of how different they are, but after being explained the process and was presented all the information in a transparent way, I was in! Thank you to our Sales Rep Robert, very friendly and honest. Crista demonstrated empathy and was very understanding of our feelings about car buying with children. Lastly, thank you Sigrid for your friendliness and willingness to help us obtain insurance coverage while saving money. More

Great customer service! Super pleased with the service provided by Marcos Gomez, we were able to do our trade and get a vehicle that we really liked, thanks to his suggestion Super pleased with the service provided by Marcos Gomez, we were able to do our trade and get a vehicle that we really liked, thanks to his suggestions! I would have appreciated a little better time management; our trade could have been appraised while we test drove other cars, and the one we picked could have been cleaned while we did our paperwork-to save some time. We ended up being there over 5 hours, but other than that it was great service!! More