
HGreg.com Orlando
Orlando, FL
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2,329 Reviews of HGreg.com Orlando
Yashira is amazing From the beginning I was working with Yashira and she was going above and beyond to help me find my car. She was patient, kind, and took into consider From the beginning I was working with Yashira and she was going above and beyond to help me find my car. She was patient, kind, and took into consideration every one of my concerns and desires when it came to the car I wanted. Left the dealership very satisfied. More
Great place great people I seen the car I wanted online I decided to stop by the Orlando dealership and as soon as I got there this dealership wow me with the selection of car I seen the car I wanted online I decided to stop by the Orlando dealership and as soon as I got there this dealership wow me with the selection of cars they have plus the choices of vehicles. What surprise me was the customer services I received from everyone especially the nice sells woman ( Yashira) that took good care of me . This was by far the best dealership I’ve been to More
Excellent fleet of cars and prices I went with the idea of seeing a car that I had seen on the website and I ended up on the same day buying it and making the exchange with my old vehic I went with the idea of seeing a car that I had seen on the website and I ended up on the same day buying it and making the exchange with my old vehicle. Extraordinary customer service, from the salesman (Alberto), manager and people of the finance department. More
The car was not properly prepared The staff, including Chasity were enthusiastic and hard working however, The car I purchased clearly had not gone through an inspection since several The staff, including Chasity were enthusiastic and hard working however, The car I purchased clearly had not gone through an inspection since several obvious items should have been taken care of to enhance customer satisfaction and loyalty including a damaged interior door handle and wheels that had considerable curb damage. Once I travelled home, I realized that the passenger remote mirror did not work to adjust or to close. I realize that it was an “as is” purchase and will have to pay for the repairs. I was also only given one key fob requiring me to purchase an additional one for nearly $500. Additionally, the hard working prep folks had to use inadequate hand tools to remove license plates taking considerable time. Not a way to get referrals on customer loyalty. More
Very Helpful Staff I want to say that Emily was a great sales person. She worked with us until we found a car that we are happy with. I would also like to thank Nelson I want to say that Emily was a great sales person. She worked with us until we found a car that we are happy with. I would also like to thank Nelson in finance who worked real hard to get us the financing needed to complete the purchase. More
Definitely enjoyed the buying process I enjoyed purchasing my vehicle from HGreg. I liked the transparency of the purchase price and how the CarFax reports are available on their website t I enjoyed purchasing my vehicle from HGreg. I liked the transparency of the purchase price and how the CarFax reports are available on their website to look at the vehicles' history. Clementine was very courteous and friendly when checking in. Chuck and Alexander were very helpful and professional throughout the whole process. They provided all the documentation to my lender in a timely manner. I noticed an issue with my vehicle and they are currently in the process of fixing it. I will definitely recommend HGreg and especially Chuck and Alexander to anyone looking to buy a car. Suggestions: The delivery of the car could be improved; after I signed all the documents, it took over an hour to get the car. I was surprised that the car only had a quarter tank of gas when it was given to me; in my opinion, it would be better if HGreg charged $50 more and give a full tank to each customer. Overall, it was a pleasant experience. More
Awesome service!!! Great service, Robert was very attentive showing is various options walking us through others cars, explaining all the process, since the beginning ve Great service, Robert was very attentive showing is various options walking us through others cars, explaining all the process, since the beginning very straightforward, also Sigrid Neu in the Insurance department...OMG what a blast super funny she explained to us various options she looks for different quotes, very professional. Overall great experience!! I dont remember the name of the guy in finance but he also was great! More

Pleasantly surprised We came in tired, after visiting 2 other dealerships and feeling like chum, we were just ready to go home,but decided to try one more place,the staff We came in tired, after visiting 2 other dealerships and feeling like chum, we were just ready to go home,but decided to try one more place,the staff was courteous,and helpful, with out the desperate vibe that is felt with most dealers, chuck,shanley the credit mgr. And jamel all made us feel like we mattered More
Adequate Dealing with the one price and system that H Greg has put in place is interesting. and somewhat efficient. We were paying cash for our vehicle and Dealing with the one price and system that H Greg has put in place is interesting. and somewhat efficient. We were paying cash for our vehicle and felt that we could’ve gotten the experience over in last time. Other than that the experience was pleasant. I am pleased with my vehicle purchase. More
Excellent Customer Service Manny was knowledgeable, patient, and thorough. It was an overall good car buying experience. I would recommend to a friend and family members. Manny was knowledgeable, patient, and thorough. It was an overall good car buying experience. I would recommend to a friend and family members. Thank you. More