HGreg.com Orlando

Great customer service I was looking into getting a very specific car they happen to only have it at the Orlando fl location I was in Miami fl I called and they were nice en I was looking into getting a very specific car they happen to only have it at the Orlando fl location I was in Miami fl I called and they were nice enough to start all the paperwork over the phone and hold the car until I was able to make it in the next day. The sales person that helped me out was Tommy I can’t say enough good thing about him he walked me through the whole process until the keys were in my hand. If you need to get a car please go here they have fair prices for good condition cars. And if you are looking for a sales rep please make sure to go with Tommy you won’t regret it this place gets a 10 out of 10 in my book. More

Great! Great staff and very helpful. I never felt like they were pushing any car on me and were straight to the point. There was no hassel and every question Great staff and very helpful. I never felt like they were pushing any car on me and were straight to the point. There was no hassel and every question i had was answered. Overall a fantastic expierence and would definetly recommend others. More

Stream lined Everything was great. Upfront, with no hidden "I got ya"! As easy as buying a car can be. All employees were friendly and knowledgable. And the car is Everything was great. Upfront, with no hidden "I got ya"! As easy as buying a car can be. All employees were friendly and knowledgable. And the car is perfect! More

Awesome Experience Admittedly I was skeptical of this untraditional venue but what a breath of fresh air compared to a typical dealership! All personnel were friendly a Admittedly I was skeptical of this untraditional venue but what a breath of fresh air compared to a typical dealership! All personnel were friendly and professional. I cannot thank the team enough, especially Randy!, for their help and guidance. I LOVE my “new” vehicle and this was a fantastic buying experience. Five stars from this customer! Thank you Randy, Crista, Carlos and Jorge! More

Very friendly people I really liked how everyone was friendly and helpful on assisting to look for the right car. They were patient and gave us great advice. Although it t I really liked how everyone was friendly and helpful on assisting to look for the right car. They were patient and gave us great advice. Although it took a while, we got what we wanted once we left that day. More

Emily Hello, Emily is courteous and is a pleasure to do business with at the dealership. She followed up accordingly and provided timely information. Rega Hello, Emily is courteous and is a pleasure to do business with at the dealership. She followed up accordingly and provided timely information. Regards, Don More

Great Experience We knew the vehicle we wanted to look at. Alberta and the team was very helpful. Test driving experience was enjoyable, not pressured. Price was be We knew the vehicle we wanted to look at. Alberta and the team was very helpful. Test driving experience was enjoyable, not pressured. Price was best in town. We pulled it right into the “Yes I want it- clean it” space and went in to do the fiinancing. We recommend HGreg without question. More

People are good. Cars are good, but They screwed up my wire transfer by telling me to send it to miami, instead of orlando which is where I drove from Atlanta, ga to buy car. I sat for 3 They screwed up my wire transfer by telling me to send it to miami, instead of orlando which is where I drove from Atlanta, ga to buy car. I sat for 3 hours waiting for wire transfer to go through. I proved to them it was sent. If you call find a rep at dealership you are calling about the car. More

Superb Experience!!!! Not my first rodeo purchasing a car! It takes an entire day to buy a vehicle is most places. The advantage of buying from Hgreg vs CarMax for example Not my first rodeo purchasing a car! It takes an entire day to buy a vehicle is most places. The advantage of buying from Hgreg vs CarMax for example is huge. At CarMax you have to find the car and that means you have to do a lot of walking to find something. At Hgreg you go on line find the car, the price and there's no walking around at all. Their inventory is amazing..... I was really surprise. More

Stop pushing a bad deal #1. If you like a car here, bring your own financing - the finance employee sat with me for 10 mimutes, after I was at the dealership for 5 hrs, befor #1. If you like a car here, bring your own financing - the finance employee sat with me for 10 mimutes, after I was at the dealership for 5 hrs, before leaving the room just for a ‘manager’ to come back in and try to push a bad financing deal, then I left. #2. The non-commission sales rep that “doesn’t like to follow up“ keeps blowing up my phone trying to push a bad 7 year finance deal on a former rental car with infinite scratches and a blown subwoofer. #3. The whole customer experience is very shady - they keep your trade in keys and check you in like an airport to make you feel like you can’t leave. Then they use “time invest” tactics to keep you at the dealership all day so that once you finally see a finance employee 5 hours later to finally find out your monthly payment you will just cave because you invested so much time. Once you see the finance person(only one that matters), they will not negotiate or work to make your goals possible, they will not recommend a cheaper option that would actually be a good option for you, then if you walk out they will blow up your phone pushing a horrible financing deal that would 100% leave you upside down or underwater on your car. #4. My insurance company was not open by this time and to leave the dealership, the car needed insurance. My first question is, why am I getting insurance when I don’t even know if I want the car yet and I haven’t sat down with finance to see if a monthly payment could work? Yup, I believe they sat me at the Insurance department before even speaking to finance as another “time invest” tactic. The quoted insurance I was given at HGregs insurance department was $222. I bought insurance by myself today and it was $59, yeah(THAT CRAZY). #5. I just bought a car today at Sport Mazda with Reggie and got to see what a car buying experience should be, I had to negotiate but the commission rep at sport mazda made the deal happen and got me a better car with a 7 year, 100k bumper to bumper warranty with a lower payment and rate. BOOM. #6. If you NEED to have a car that’s here: - bring your own financing - TELL HGREG YOU DO NOT HAVE ALL DAY TO GIVE TO THEM! - The car at this dealer may be the cheapest around, but it is FOR A REASON More