HGreg.com Tampa

I would give them a zero if I could. I communicated a half dozen times with a Samantha Pita. Specifically asked if the car I was interested was still available. Was told yes. Asked her t I communicated a half dozen times with a Samantha Pita. Specifically asked if the car I was interested was still available. Was told yes. Asked her to verify, I was going to be driving an hour and a half, maybe two hours with traffic. Was told yes. Drove there, took me almost two hours in 5 o'clock traffic and they sold the car a day or two ago. The sales rep tells me Samantha works the internet and goes by what's listed online, not what's on the lot. What a stupid statement. Shouldn't what's online be what's available. Shouldn't she have checked when I specifically asked because I was going to be driving two hours? Then they have the audacity to ask me if I'd like to see any other cars that actually have available. Horrible experience. After cooling off on my drive home, I stopped and purchased a 2023 Honda Ridgeline from another dealership. More

This has been the worst decision I ever made to purchase a vehicle from HGreg. The car was advertised for $13,000 and then after all the fees and unnecessary required “this and that” my total came to $20,0 a vehicle from HGreg. The car was advertised for $13,000 and then after all the fees and unnecessary required “this and that” my total came to $20,000! To top it all off, the vehicle is sold AS IS! No warranty no nothing. Fast forward 3 months from purchase date, car died. Come to find out it needs a new battery, new starter, new engine….i can’t believe what i have gotten myself into by purchasing from this dealer. Not only all this, the car I purchased came with no spare tire (which the sales guy promised to get me at some point…never did get it) and no manual no nothing came with the car. Horrible horrible experience which is ending up costing me double the money than if I would’ve gone to a reputable dealership which offers warranty. I have learned my lesson the hard way. It’s unfortunate for a full time single mom of 2 children struggling to survive to have to go thru this hardship on top of everything else. VERY SAD THAT THEY TAKE ADVANTAGE OF PEOPLE THIS WAY! More

I never leave reviews on any business, but man! this place deserves ZERO stars, but lucky for them is not an option. my husband was looking for a pickup truck, was on the phone with someone from HG this place deserves ZERO stars, but lucky for them is not an option. my husband was looking for a pickup truck, was on the phone with someone from HGreg texting and calling for like 2 days, we drove from TAMPA. He was texting constantly on our way there, we got there and he called, my husband says “we are walking to the entrance”, (I have to add, that as soon as you walk in you feel a bad “vibe” if that makes sense. I even turned to my husband and said I don’t like this) we get there and we get Tito, perfect. our deal should be easy, test drive, and buy CASH. he asked us twice “is this the vehicle you’re looking for? do you have anything else in mind” both times we said “no”. he pulls carmax and says “I’ll be back”, when he came back “oh it was sold this morning“, EXCUSE ME!? we drove 3 hours for you to tell me it had been sold! they just want you to walk in! More

I honestly wish that I could give a better review because I actually had a great buying experience. However, I purchased an EV with the understanding that I would get a tax credit on the car and I am not abl I actually had a great buying experience. However, I purchased an EV with the understanding that I would get a tax credit on the car and I am not able to get it because the dealership did not report the sale of the vehicle. After a month and a half of trying to talk to someone about this (repeatedly being told that I would get a call back and not hearing anything) I finally spoke with the general manager and was told that the tax credit would have been applied at the time of sale if I asked about it. I asked 3 different people about it on the day I purchased my car and was ultimately told that I just need to report the purchase on my taxes. This did not work. I now feel I have been shorted $4,000 because the dealership did not do their job. The general manager told me repeatedly that there was nothing they can do and I am disappointed by the dealership not doing anything to try to make this right. More

I bought a car through this dealership and the price was right and the appearance of the car and mileage was acceptable however once I got full control of the car there were some things that was not apparen right and the appearance of the car and mileage was acceptable however once I got full control of the car there were some things that was not apparent... 1. I bought a chevy with remote start but the remote that came with the car unlocked and locked it but could not remote start the car because the remote was or is for a Cadillac with no remote start button.... 2. On the second day of driving on my way to work part of the lower bumper on the car flew off because whoever repaired the car before being offered for sale did not do a proper repair job and did not attach the lower bumper on the car properly... 3. So the car has wheel locks on the wheels and no one mentioned that and the most important part is they didn't give us the wheel lock key because the dealership didn't even get the wheel lock key when they got it and didn't remove the wheel locks before selling me the car... so I'm stuck with trying to remove the wheel locks without the wheel lock key.....(hope i don't get a flat before I can get a way to remove them.... 4. I have called numerous times to talk with any manager to resolve these minor issues only to be ignored with no return phone calls or anything else... I'm very disappointed with how this situation was not handled... i wouldn't recommend thus dealership to anyone.... More

BEWARE OUT OF STATERS BUYING AT THIS DEALERSHIP! !!!! So my husband and I live in Maine and helping our son out in purchasing a safe, reliable car since he recently moved to Florida. Do NOT buy fro !!!! So my husband and I live in Maine and helping our son out in purchasing a safe, reliable car since he recently moved to Florida. Do NOT buy from this dealership in ANY of its locations. We paid approximately $15,000 when all is said and done and the car is non- drivable!!! My son had his car a week and it stalled and engine light came on. When he went to dealers they REFUSED to even talk. Now 2 weeks later the car is leaking oil so badly it is non-drivable (he has put on less than 100 miles!). At this point the engine has most likely seized and will need a new engine or be scrapped. If the dealership didn’t want to talk 3 weeks ago they sure as heck won’t now!!! Very sneaky, unethical car dealership. And as an out of stater beware as Florida does not have a lemon law for used cars unlike Maine. Sincerely, Sheila from Maine! 😡 More

H Greg states "At HGreg. com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase" and I let them know less than 24 hours af com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase" and I let them know less than 24 hours after purchasing the vehicle that it had a list of things that I noticed wrong with it. They had my car for almost a week and I got it back and it was still making the same noise as before and they are refusing to fix or do anything else about the noise continued to hear because according to them, they could only replicate it once "and then refuse to tell me even what is causing the noise other than repeatedly telling me that it's not a safety issue, but won't tell me what the grinding and creaking noise actually is. They refused to tell me why the statement on the website says " At HGreg.com, we stand behind the quality of our vehicles and want you to be completely satisfied with your purchase" but now they are telling me that it's only referring to the safety of the vehicle, not if any repairs are needed that aren't safety related, which at this point I don't trust as their website also states that " All of our vehicles undergo a multi-point inspection and spend more than a week being reconditioned before becoming part of our inventory. Our cars may have a history, but they have nothing to hide." But yet I immediately became aware of a major issue less than 24 hours after purchasing the vehicle that turned out to be a bent axle. How does a car get a pass with a multipoint inspection and be reconditioned for over a week but a Bent axle was not discovered until I brought it to their attention, and I am not even a mechanic? That should have been discovered BEFORE I BOUGHT IT!! They're also refusing to wait for me to come in tomorrow to replicate the noise for them, only if I do it today before 5pm but I don't have the ability to do that due to not having a ride there because they have my vehicle. Do you realize that I was sold a vehicle with a bent axle that you failed to observe during your "multipoint inspection". ?!?! That means your judgement is impaired at best, non-existent at worst, which means a second opinion could be life saving, depending on what else you've missed. Do the right thing. Be better. Do better. More