Habberstad BMW

I had a great experience, great staff and great cars Thanks for all your help cars Thanks for all your help More

5 stars for the sales team (Jake and Lori). They were honest, and attentive, and made my experience very smooth. I felt well taken care of and felt zero sales pitch or push. 5 stars for They were honest, and attentive, and made my experience very smooth. I felt well taken care of and felt zero sales pitch or push. 5 stars for the delivery experience as well. They did a nice reveal and spent plenty of time with me going over the car. The car was also prepped well. It was clean and polished. 5 stars for the general staff (front desk and misc employees I ran into while there). I knocked 1 star off for two reasons. The first is what was probably an honest mistake but still rubbed me the wrong way and that is I almost signed a contract with the wrong sale price. I had to present the finance person the deal we had agree'd on and they did update the price without question. It was maybe $1,000 more than what it should have been before they corrected it. Not a big deal but I guarantee most people wouldn't have caught it. The second was also related to finance and that was being given an interest rate higher than the advertised incentive on BMW's own website despite being eligible. It was not egregious in terms of mark up but it was sneaky and they just weren't forward about it when asked. These two issues on their own probably wouldnt have dinged a full star off but both combined and both coming from the finance part of the experience put a slightly bad taste in my mouth. At the end of the day, I signed the deal so it's on me. I didnt get a good deal and I was not raked over the coals either. I WOULD shop here again. Let me be clear, the experience was very good. I felt taken care of in a non-sleazy way. I would shop here again. More

Pete Mitchell always providing the best service experience. I never have to worry about my vehicle. experience. I never have to worry about my vehicle. More

Mathew Kelly is a true professional. He set up the appointment and took great care of me. The service was fair and well done He set up the appointment and took great care of me. The service was fair and well done More

Car due for oil change. tech detected bubble in a tire and replaced the tire under insurance coverage. tech detected bubble in a tire and replaced the tire under insurance coverage. More

Excellent service from start to finish. Earl Archibald was a down to earth gentlemen. Made the sales process smooth Purchasing my pre owned Maserati. He Answered all of my questions and co Earl Archibald was a down to earth gentlemen. Made the sales process smooth Purchasing my pre owned Maserati. He Answered all of my questions and concerns. Stayed on top of everything. Time of delivery. They even have a delivery team to go over the vehicle with me. Even though it wasn't a BMW. The young gentleman who assisted me. Was knowledgeable and courteous. The prep department did an amazing job cleaning the vehicle. When it was time for signing the paperwork Sabrina in finance was truly exceptional. Didn't force products down my throat. I recommend Habberstad BMW. Buying your next new or pre owned vehicle. More

Very professional and understanding, Peter's team was a pleasure to work with the gentleman that worked on my car was very knowledgeable and deeply cares about my vehicles care. Thanks for making this pleasure to work with the gentleman that worked on my car was very knowledgeable and deeply cares about my vehicles care. Thanks for making this a pleasant experience. More

Service shop are pros, and overall level of service and customer support is very high. They seem to go above and beyond. customer support is very high. They seem to go above and beyond. More

Peter Perpaul is awesome to work with and always goes above and beyond to find the issues and get them fixed. All the service techs are wonderful above and beyond to find the issues and get them fixed. All the service techs are wonderful More

Great customer service, Prompt delivery of my vehicle And good accommodations with my car loaner vehicle And good accommodations with my car loaner More