Habberstad BMW of Bay Shore

Ewa was extremely knowledgeable and helpful. I was ambivalent as to which car to purchase and her knowledge and professionalism convinced me that BMW was the appropriate vehicle for me. She streamlin ambivalent as to which car to purchase and her knowledge and professionalism convinced me that BMW was the appropriate vehicle for me. She streamlined the process, gave me a highly competitive deal, and overall made what could be a stressfull experience, quite enjoyable. More

everyone is very professional. Dealership is close to home and i was offer a rental while my vehicle was being serviced. The car is running very smooth. I'm very pleased with the outcome. home and i was offer a rental while my vehicle was being serviced. The car is running very smooth. I'm very pleased with the outcome. More

The experience was excellent. I am glad that I chose this dealership. I will recommend this place to my family and friends. Hope to deal with them again. this dealership. I will recommend this place to my family and friends. Hope to deal with them again. More

I had requested that my service advisor call me prior to my appointment to confirm that the parts for my service were in stock. I did not get the call, and the parts were not in stock. As it turned out this my appointment to confirm that the parts for my service were in stock. I did not get the call, and the parts were not in stock. As it turned out this was not as big a deal as I expected as I decided to get additional work done that required parts be ordered, and the advisor needed to look at my car to give me two choices of parts for one of the jobs. A portion of the work I wanted was able to be performed, and I left very satisfied. More

I love the people and the service however, the loner I had this time was from enterprise rental and they charged my credit card $100.00 without ever mentioning it to me, the money should be back in my acc had this time was from enterprise rental and they charged my credit card $100.00 without ever mentioning it to me, the money should be back in my account 24 hours after I returned the car and it has been 4 days and the money are not returned yet. If they are not planning to refund within 24 hours they shouldn’t give out wrong information. And just thought I should mention that the "NEW" system with the person outside in the booth and the little cones is not very improving. It use to take not more than 20 minutes to get my car in to the service and leave, now it takes about 50-60 minutes. And besides, I think before was more personal. I liked it a lot better before. I hope I was helpfull. :) More

My BMW is about a month old - and we took it on a trip to S.Carolina - it performed perfectly but as we were traveling home we got an error message that the pressure in the right front tire was low. It kind S.Carolina - it performed perfectly but as we were traveling home we got an error message that the pressure in the right front tire was low. It kind of scared us, and I looked in the owner manual, followed the instructions (drive at 50 miles per hour - till the tires reset) and re-set the tires - Of course I had no idea what I was doing, or why it worked, but the car and the tire seemed fine and we got home with no further problems. Still, I was concerned and called the dealer the next day and talked to Mary - who said it was probably fine, but I could bring the car in the next day and they would check it out. When I brought the car in everyone was so nice, and helpful! Mary did a great job of explaining the tire sensitivity and recommending they fill the tires with Nitrogen to avoid the problem going forward. I am much more comfortable now, everyone was wonderful, especially Mary who I find to be an exceptional Service Manager. To top the great experience off, my car came back from the Service group cleaned!! I am so pleased with my car - and appreciate the level of service and respect customers receive! More

I have been to a few dealers but this is one I will be back for another new car or recommend my friends to shop here. Frank is very helpful and not rushing you to make a purchase like salesman in another back for another new car or recommend my friends to shop here. Frank is very helpful and not rushing you to make a purchase like salesman in another car dealer. Also I would really THANK him for my special plate. More

I strongly recommend working with Saul. He was straight forward, super attentive and helped me through the whole process of getting my 750li. He was always reachable and responsive to all of my concerns. T forward, super attentive and helped me through the whole process of getting my 750li. He was always reachable and responsive to all of my concerns. The only regret I have was not working with him from the beginning. He is one of the most patient people I have met. I've been told that I'm a handful aka "high maintenance" he stuck with me through the whole deal. He and the dealership made the whole process much easier to deal with than the past! More