Habberstad BMW of Bay Shore
Bay Shore, NY
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Amazing Customer Service I was looking at BMW of Smithtown and I was having a problem over there. I called up BMW of Bayshore and got Steve on the phone. We discussed a few th I was looking at BMW of Smithtown and I was having a problem over there. I called up BMW of Bayshore and got Steve on the phone. We discussed a few things as far as what I was looking for and looking to spend and we set up a test drive for the next day. The next day I stopped in, test drove the car and then sat down with Steve to go over everything. He is the best sales person that I have dealt with and I would highly recommend him to anyone looking to get into a BMW. He has followed up with me regularly to see how everything is, how I like the car and if there is anything that I need. More
Lease experience Our client advisor,Paul Senft epitomizes everything a sales representative should be. He is extremely knowledgeable,couteous and professional and he e Our client advisor,Paul Senft epitomizes everything a sales representative should be. He is extremely knowledgeable,couteous and professional and he ensured that our leasing experience proceeded seemlessly. I would highly recommend him! More
Always have an amazing experience here!!! Vidal Assoon and John Cuozzo are always an absolute pleasure to deal with. They have gone the extra mile for the past few years to make the process go Vidal Assoon and John Cuozzo are always an absolute pleasure to deal with. They have gone the extra mile for the past few years to make the process go smoothly. Thanks guys. Chris and Mary. More
Quick and easy Dom was a pleasure to work with. This whole process from beginning to end was extremely fast and so smooth. All my request were fulfilled which made t Dom was a pleasure to work with. This whole process from beginning to end was extremely fast and so smooth. All my request were fulfilled which made the experience that much better. Thanks again to Dom and his team for helping me out. More
Return Customer This is my 5th BMW and once again I'm back to Habberstad BMW. The entire process was seamless. Lori worked around my busy schedule and found me the ex This is my 5th BMW and once again I'm back to Habberstad BMW. The entire process was seamless. Lori worked around my busy schedule and found me the exact car I wanted. She is always so kind and makes the car buying experience a good one! The General Manager is fantastic and everyone in the dealership is always warm and welcoming. Will be back to see Lori one day for my 6th BMW! More
Happy Habberstad Customer My salesperson, Vidal, was excellent. He was very professional and made me feel comfortable when I walked in the door. Vidal was very detailed when My salesperson, Vidal, was excellent. He was very professional and made me feel comfortable when I walked in the door. Vidal was very detailed when explaining the features of the car and addressed all my questions. The car was delivered as promise. When I had questions after my purchase, Vidal was quick to follow up...I was pleasantly surprised with my dealing with the finance department. Dennis did not try to pressure me to purchase additional service or maintenance packages. He explained things thoroughly. The process was quick and simple... Everyone that I encountered at Habberstad (reception, service, sales, and finance) was courteous and friendly. I am happy that I choose Habberstadt. More
NO test drive for us!! Prior to our arrival at Habberstad BMW my wife called Robert Pellegrino whom she already had spoken to earlier in the week about our search for a car Prior to our arrival at Habberstad BMW my wife called Robert Pellegrino whom she already had spoken to earlier in the week about our search for a car and informed him we are coming over to the dealership to look at a 528 or 535. Upon arriving we were not even offered a bottle of water on a hot summer day. Robert was nice to enough to inform us a little bit about the car. The problem we encountered was when I said ok let’s test the drive vehicle. He stated to my wife and I that he did not have a vehicle ready for us to test drive. I found this hard to believe but he further stated the vehicle has to be gone over by the service department and being that its 4pm they might not have one ready to test drive till tomorrow. This I cannot understand. He said well he can maybe try to get it ready if we wanted to come back in a couple hours since we live kind of close by. At this point I informed him I will be in touch at a later date. My wife and I drove over to another BMW dealership where within 15 minutes of our arrival we were on the road for a test drive with 2 bottles of water in hand. Possible Habberstad BMW should review the actions by this salesperson who in turn cost the dealership a sale. I’m sad to say that I would not recommend Habberstad BMW to anyone I know. PS My wife and I signed a deal at the second BMW dealership. Your loss Habberstad BMW!! More
New car purchase Great experience, honest and good new car delivery experience, Price quoted was very good and honored when I went there to pick up car from out of sta Great experience, honest and good new car delivery experience, Price quoted was very good and honored when I went there to pick up car from out of state More
Walking on easy street From the moment I noticed my desired vehicle, the response from the dealership was quick, polite, and very welcoming. I made an appointment online an From the moment I noticed my desired vehicle, the response from the dealership was quick, polite, and very welcoming. I made an appointment online and met with the sales person Dominic Lomardi, who held my hand through the entire purchase and made me feel comfortable every step of the way. This was the easiest car purchase I've made. Dominic was overly knowledgeable of car and offered me excellent service from start to finish and through to a three week follow up after purchase. More
Wonderful experience! Jose was wonderful from beginning to end. An absolute gentleman. He was very accommodating with all our needs and requests and made the process a bre Jose was wonderful from beginning to end. An absolute gentleman. He was very accommodating with all our needs and requests and made the process a breeze. He even drove our car to Connecticut because we were not available to pick it up. I highly recommend this dealership and especially Jose. He is kind and respectful and a genuinely nice individual. It was a pleasure!!!! More



