Habberstad BMW of Bay Shore

It was a good experience,I'd decided to buy 528i already but Habberstad did give me comfort and trust, for every question or doubt I got Habberstad has answer and when you get inside you feel the qu already but Habberstad did give me comfort and trust, for every question or doubt I got Habberstad has answer and when you get inside you feel the quality and experience, this makes your purchasing very easy and fast which I like most. More

Xavier was extremely helpful in finding exactly what I needed. In addition, he offered many helpful suggestions to ensure I found the right car for me. He is great to work with and very knowledgeable. needed. In addition, he offered many helpful suggestions to ensure I found the right car for me. He is great to work with and very knowledgeable. I would definitely do future business with Habberstad BMW of Bay Shore! More

I received a phone call on a thursday that my BMW needed some scheduled maintenance. I made an appointment for that Saturday. I dropped the car off on Saturday morning for an oil change, brake fluid flush some scheduled maintenance. I made an appointment for that Saturday. I dropped the car off on Saturday morning for an oil change, brake fluid flush and air filter replacement. The car was ready by the end of the day - and they even performed a recall repair that I was not aware about at the time. 1 day later i received the recall notice in the mail - so I was glad they did that work all on Saturday so i didn't have to bring the car back. More

Great experience!! My service advisor Chris C. Is always very professional, informative and extremely knowledgeable. He knows his stuff and just how to explain things that help me understand why things happ very professional, informative and extremely knowledgeable. He knows his stuff and just how to explain things that help me understand why things happened and how they will be fixed. He communicates well through out the process and respects me, my time and money. It is always a pleasure (as much as car repairs can be pleasurable) to visit Chris and the Habberstad of Bay Shore BMW Service department. I'd reccomend this dealership and having Chris C. As a service rep Is a must for the proper experience!! More

Always friendly, always listens. Always accommodating. Everything that I needed done was covered under warranty. Plus more. As long as this service continues I will buy my next car through them again. Everything that I needed done was covered under warranty. Plus more. As long as this service continues I will buy my next car through them again. More

Greg was very friendly and helpfull. He answered all my questions and was helpfull when I made an error in purching insurance that I did not need. questions and was helpfull when I made an error in purching insurance that I did not need. More

Prior expensive service failed to remedy problem. Brought car in again to resolve leaking fluids. Customer had to initiate status of service. No email or followup email/phone call once scope of work was agre car in again to resolve leaking fluids. Customer had to initiate status of service. No email or followup email/phone call once scope of work was agreed and even defining/confirming scope was difficult. Full scope of work not done at customer's request as service took way too long. Bought car there, only serviced at dealer for nearly 10 years. Quality/service has deteriorated. Had prior recent service problem where service issue was addresses but specific work caused another problem that required significant cost. No effort/offer to resolve or pay for damage. Should have resolved before dealing with recent service. More

I was excited to purchase my 2013 bmw 335i xdrive in November. When I rec'd it in March it was awesome. The car was fantastic and BMW did a beautiful job. I had them put in all the extras. Now for t November. When I rec'd it in March it was awesome. The car was fantastic and BMW did a beautiful job. I had them put in all the extras. Now for the unfortunate part. After having the car for approx. 2 weeks it stopped working. The car was completely dead. After BMW came to my house to jump the car, I brought it in for service and after a few days I was given the car back. I was told that the car was fine and the problem could not be found. The diagnostics failed to pinpoint the issue. About an hour later I had to bring the car back to service b/c the car battery was discharging again. Now, the car has been in service for another week. At this point, BMW is having trouble diagnosing the problem. They are working with Techs to try to figure out why the car keeps dying. Hopefully, the car is not a lemon. I have to say my new car excitement has been squashed and I am starting to miss my old car. Now I am paying for a car that I cant even use. Now, I am being asked how I like my car and to fill out a survey. Its like adding insult to injury. More

Great experience overall. Very friendly stuff. I got 4 cars for my company and Ewa was very helpful helping me to chose the right package on the cars. BMW factory took long to send the cars, but the deale cars for my company and Ewa was very helpful helping me to chose the right package on the cars. BMW factory took long to send the cars, but the dealer helped on expediting the process. More

the best BMW dealership ever, hands down!! You've got to ask for , demand rather, for Frank. He is an exemplary, top notch , professional Client Advisor. !! He doesn't feel like a " salesperson got to ask for , demand rather, for Frank. He is an exemplary, top notch , professional Client Advisor. !! He doesn't feel like a " salesperson " but rather the bridge between you and your new BMW. I felt I needed him more than he needed my sale. He owns the relationship start to finish.. More