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Haddad Toyota

Pittsfield, MA

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157 Reviews

130 Pittsfield-Lenox Road

Pittsfield, MA

01201

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157 Reviews of Haddad Toyota

February 07, 2012

I just completed my purchase of a Highlander for my wife. It's hard to find companies that do business the old-fashioned way, and honor their word. But I found that to be the case in dealing with Scott Keog More

by ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Keogh
November 23, 2011

I sold my Totota and bought a Nissan after trying to deal with these turkeys! I was going on my 3rd rack & pinion from them in 1 year. They cannot properly align a vehicle to save their life. STAY AWAY FROM More

by Matkins23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All in Service Dept.
Dec 29, 2011 -

Haddad Toyota responded

Hi. I'm sorry that you weren't happy with your experience with us. We did try to reach you after your last service but you haven't yet returned our calls. Our records show that we replaced your rack & pinion,once, in April 2010. Since that service, you've come in twice. Both times we explained that your rack & pinion are now fine and the 'pulling' issues you were having had to do with your tires and calipers. We explained that your tires were bald and that one of your calipers had seized and needed to be replaced - but you opted to not get that work done. The pulling you're experiencing has to do with your bald tires and the seized caliper - new tires and a caliper replacement will correct that and it'll make your vehicle a lot safer to drive. Glad you think we're friendly! Feel free to reach out to me directly about this issue. Sincerely, Jim Torrico Service Director 413-242-0120 jtorrico@haddadauto.com

November 20, 2011

A great experience working with justin and the "I TEAM". I would definitely recommend HADDAD Toyota to friends and family, because it was a pleasure to work with; friendly, competent and knowledgeab More

by ritarosemary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
justin casey
Dec 14, 2011 -

Haddad Toyota responded

Thank you so much! It was a pleasure working with you - please say hi when you're next in...

October 24, 2011

The service levels are awful. Certified means nothing when a dealership is selling on volume. We have three more vehicles to purchase this month elsewhere. More

by Mr.Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dale Cease
September 05, 2011

Nice dealership to do business with. Sales Managers are very pleasant and eye appealing as well. Great pre-owned selection with aggressive pricing. I LOVE MY AWD VENZA. Looking forward to maintaining my Ve More

by tee2106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scibelli
September 03, 2011

Jarod was very knowledgable and helpful. I was not sure what I wanter for a vehicle and he helped me test drive a couple styles and tried to find what was best, More

by jpassetto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Bennett
August 18, 2011

Tried to slide several defects with the vehicle by on me and then acted like they didn't know they were there! Come on! And this wasn't an old clunker! They did nothing to try to save the deal! More

by cya later
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Internet Salesman and Manager
July 31, 2011

Scott worked directly with me to get me set up in a new car. He managed to make this happen over 3 business days. The people at the dealership were all great and helpful in the process. I even referred som More

by mafonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott O'Connell
June 09, 2011

Our experience was great. We were treated fairly and no dishonest tactics were used. We appreciate the friendly way we were treated and would definitely return and reccommend the dealer/sales person to fr More

by kris2293
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Davis
October 14, 2010

I am very familiar with this particular dealership, it's quite close to my residence, and I drive right by Haddad's at least twice a day. I've purchased a number of Toyota's here. I use the Tacoma's in my More

by Jay M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat (Sales), Dave (Parts), Don (Service), Jason (Sales)
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