Haddad Toyota

This is the 4th car we bought from Haddad Toyota. The service is extraordinary. The sales staff took an unusual amount of time with us to make sure we selected the right car for us at this time of our l service is extraordinary. The sales staff took an unusual amount of time with us to make sure we selected the right car for us at this time of our life. We eventually decided on a RAV 4 and after we reviewed the data we decided to lease it for 3 years with a clear understanding of our buy back price at the end of that period. This is the first time in more than 50 years that we decided to lease a car and we are thrilled with the decision. In our opinion the Haddad Dealership is far and above their competition. Haddad Toyota they go the extra mile for their customers. Larry & Beverly Bader More

The service department does a very professional job. All of the service advisors, Angie, Jason, and Chris are friendly and make suitable recommendations. I purchased my previous Highlander in Oregon, but re of the service advisors, Angie, Jason, and Chris are friendly and make suitable recommendations. I purchased my previous Highlander in Oregon, but received the same service as if I had purchased from Haddad. When I purchased my new Highlander in 2010, Patrick Codey was excellent to work with. I researched prices and vehicles online and he dealt with me with a low key approach and worked with me on price and options. He found what I wanted at another dealership. I have also dealt with Matt in the collision department and he provided competitive estimates with excellent results. I like the feature of being able to schedule appointments online for service. I receive a confirmation and appointment reminders. In the distant past, I had problems with a Toyota pick up and did not receive satisfaction from the dealership in Oregon. However, I like the quality of Toyota and purchased a new Highlander prior to moving back to Massachusetts. Since returning in 2006, Haddad has been my dealership of choice. More

I bought a Rav4 from Patrick Codey 12 years ago, and, even though I now live in CT, I returned to purchase a 2013 Rav4 from him as well. Patrick is kind, professional, low-key, and not pushy. He makes even though I now live in CT, I returned to purchase a 2013 Rav4 from him as well. Patrick is kind, professional, low-key, and not pushy. He makes the car buying experience as stress free as possible. He goes above and beyond in his customer service. I would recommend Patrick Codey to any of my friends interested in purchasing a Toyota. More

I would recommend this dealership, Haddad Toyota is great, and the employees are friendly. I worked with Steve Davis, he is such a nice employee. My dad doesn't understand much English, but he helped u great, and the employees are friendly. I worked with Steve Davis, he is such a nice employee. My dad doesn't understand much English, but he helped us patiently. My dad had a lot of questions, Steve answered each of them with detailed information. We are very happy to work with him. He helped us go through almost everything, and he also mentioned that we can call him if we have any other questions. You will be happy if you choose this dealership. More

I bought a Rav4 in 2007 from your Pat Cooney and have had it serviced ever since by Haddad on the Lenox Road. My wife has had her Jeep Cherokee serviced there too, but we use her car very little, so I will it serviced ever since by Haddad on the Lenox Road. My wife has had her Jeep Cherokee serviced there too, but we use her car very little, so I will talk about service experience for my Toyota only. We have about 170 thousand miles on that car now, with the end nowhere in sight, thanks to Haddad service. One measure of my satisfaction is the fact that I have written two letters of special commendation in the last few months, one concerning Matt in your Body Shop, the other concerning Jason at your Front Desk, both to your Service Manager. Matt oversaw amazingly good collision repairs, in a short time and at a price fully covered by my insurance. Hopefully I will not need the services of Matt and his shop staff often, but when I do I'll be back in their care. Jason Artioli is the service representative I see most of these days (Angie and Chris having given me excellent service in past years). Jason is smart, personable and as considerate of me and my car as an agent with little else on his mind (hardly the case of course). My letter about Jason complimented his expert oversight of some recent major maintenance work, plus a thorough cleaning of the car, inside and out, gratis. I can compare Toyota service at Haddad since 2007 with service at a Toyota dealer in Albany in the early '90's. The difference has been like night and day. For one thing, the service desk at the Albany dealer was regularly the site of arguments between dissatisfied customers and the service representatives. Trench warfare practically. I have seen nothing remotely resembling this at Haddad on the Lenox Road. Let me finish by tipping my hat to those experts in the shops, like Marco Artioli, on whom the quality of the whole enterprise rests. Maybe the Albany dealer needed better workers behind those having to play defense at the Service Desk. More

car was brought in for service. After I picked it up and drove it home noticed all lights were on (service engine, tires, airbag ) On dash. That is why i brought it in. bought tires, airbag repaired s and drove it home noticed all lights were on (service engine, tires, airbag ) On dash. That is why i brought it in. bought tires, airbag repaired spent a lot of money and had to bring car back because it was shaking and still had lights on. Paid over $ 1900 last week and another $700 today . and things were not fixed. I was also missing a hubcap!!! Not happy More