Hagerstown Ford

What an awesome experience! Mike Reid provide top rate customer service from start to finish! The whole Team was outgoing and very helpful with the purchase of my car. Mike Reid provide top rate customer service from start to finish! The whole Team was outgoing and very helpful with the purchase of my car. More

VERY HELPFUL , FRIENDLY , VERY PROFESSIONAL BOTH FINANCE AND SALES WERE VERY HELPFUL AND PROFESSIONAL HAVE DEALT WITH DEALERSHIP IN THE PAST AND WOULD SO AGAIN!!!!! all of the staff went over BOTH FINANCE AND SALES WERE VERY HELPFUL AND PROFESSIONAL HAVE DEALT WITH DEALERSHIP IN THE PAST AND WOULD SO AGAIN!!!!! all of the staff went over and above standard of eccellence More

Visit Hagerstown Ford Very food experience, salesman was very knowledgeable. He new everything about the vehicle. Felt AI was treated very fare, and got a good deal. Als Very food experience, salesman was very knowledgeable. He new everything about the vehicle. Felt AI was treated very fare, and got a good deal. Also, the financing team was very helpful in explaining all the options and the belt way to go. I would recommend my salesman to anyone looking to but a truck. More

The Only Place to Go with People Who Care The selection, price, and customer service at Hagerstown Ford is exceptional. The people who work there care about their customers and make you feel l The selection, price, and customer service at Hagerstown Ford is exceptional. The people who work there care about their customers and make you feel like you are their number one priority. When I'm ready to buy again, I will not need to look anywhere else. More

Quick and easy vehicle purchase and helpful service! I arrived at the dealership at roughly before 1pm and was home with my new vehicle by 3:30pm, Quickest and most stress free vehicle purchase i have ev I arrived at the dealership at roughly before 1pm and was home with my new vehicle by 3:30pm, Quickest and most stress free vehicle purchase i have ever made. I had done a lot of online vehicle searching prior to going into visit. I knew exactly what vehicle i wanted to look at. A 2008 with only 28,000 miles... a rare find indeed! Paid close to 10,000 for an almost new vehicle mileage wise, and the car was very well taken care of by only one owner. Was provided with ample information about the vehicle via a carfax report, and the finance dept. was willing to work with me to meet my needs as a buyer. Overall I thought it was an incredibly smooth and easy purchase. My loan was processed with a local credit union and I got a very reasonable APR of 7% with $2000 down and a 670 credit score. Would have given another star on the rating if the dealership offered more buyer incentives, many local competitors offer free lifetime oil changes or at least a handful and I was only offered one free oil change. Also, they quickly detailed the vehicle for me and I found large globs a wax on the bumpers when I got the vehicle home, and some small scratches in the hood that could have easily been removed prior to sale.. More

Excellent ! Our family is all Ford! We have purchased 5 vehicles from Hagerstown Ford and would not go to any other dealer in the area! I have never had a bad e Our family is all Ford! We have purchased 5 vehicles from Hagerstown Ford and would not go to any other dealer in the area! I have never had a bad experience with anyone at Ford. Every person from James to Smittie to Mike have been friendly and very helpful! I would recommend everyone to purchase from Hagerstown Ford! More

Wonderful 1st Time Experience Wonderful experience at Hagerstown Ford. I would definitely recommend anyone to come here, Great Sales Department, and Finance Department. Will for su Wonderful experience at Hagerstown Ford. I would definitely recommend anyone to come here, Great Sales Department, and Finance Department. Will for sure go back in the future to purchase a vehicle. They were the friendliest people to work with and stayed WELL past closing to get us home in a new vehicle. More

Positive experience and simple process Mike was extremely patient and answered anything I threw at him. He listened to my requests and helped get the deal done how I wanted. I was never pr Mike was extremely patient and answered anything I threw at him. He listened to my requests and helped get the deal done how I wanted. I was never pressured into anything that I didn't want which made the process quick and easy. Mike's professional service and relaxed attitude make it easy for me to recommend him along with Hagerstown Ford. More

just looking Having lived in Hagerstown for about 17 years I have always heard terrible stories of this dealership. Yesterday I stopped to look at the Escape and Having lived in Hagerstown for about 17 years I have always heard terrible stories of this dealership. Yesterday I stopped to look at the Escape and had a fabulous experience. Sales team was great and worked extra hard to get me a great deal. My advice to others check them out, nothing I had been told was true about this dealership. Will definitely go back ! Great customer service guys and gals! More

Great Salesperson and Best Trade In Value Doug was very personable and professional. Doug walked me through the whole process and was very knowledgeable about the vehicle I purchased. Hagersto Doug was very personable and professional. Doug walked me through the whole process and was very knowledgeable about the vehicle I purchased. Hagerstown Ford gave me the best trade in value. Would Highly Recommend Hagerstown Ford! More