Back

Hagerstown Ford

Hagerstown, MD

3.2
876 Reviews

1714 Massey Boulevard

Hagerstown, MD

21740

Directions

By Type

876 Reviews of Hagerstown Ford

August 02, 2015

just looking Having lived in Hagerstown for about 17 years I have always heard terrible stories of this dealership. Yesterday I stopped to look at the Escape and More

by ilovebutters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla and Meerkat! And the kind gentleman who's name I don't recall but he's a clear spring fella
July 25, 2015

Great Salesperson and Best Trade In Value Doug was very personable and professional. Doug walked me through the whole process and was very knowledgeable about the vehicle I purchased. Hagersto More

by GCookIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Taylor
July 18, 2015

Poor customer service I bought a 2015 f250 from you. It was missing a hub cap. I was told I got a good deal and they would not help me. I was there from 10 till 1 for a cas More

by Billy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Socks
Jul 23, 2015 -

Hagerstown Ford responded

Sorry for handling the situation poorly, Mr. Bozman. Thank you for allowing us to make things right!

July 18, 2015

"ANOTHER AWESOME DEAL" This was our second purchase from Mike Reed at Hagerstown Ford. With our first purchase Mike went out of his way to help us stay within our budget an More

by Satisfied Customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reid
July 11, 2015

An amazing buying experience. Amazing sales experience for our brand new ford fiesta. Highly recommend everyone on this sales team and the staff. Very friendly and super easy proce More

by awest32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tex Miller
July 08, 2015

2015 Expedition We ordered a 2015 Expedition EL. I wanted a certain color and style. There were no vehicles anywhere in the area to match what we wanted. Mike Reid More

by fordlover
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reid
July 03, 2015

New 2015 Ford F-150 We had a good experience with the sales person and with the dealership. Everything seemed to go well and was very smooth. We got what we wanted and More

by ajdflaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheyenne Love, Doug Taylor
June 29, 2015

First Car I bought my first car (2016 Ford Fusion) from Jack Harris and enjoyed my experience. I didn't know everything about the process, but Jack helped expl More

by cullang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Harris, Chris Black, Mike Branson, Peter Christensen
June 29, 2015

very good Very good dealership to deal with , they really work with you & try to compermize with you ,also loved that the salesman i was working with knew i was More

by Ashley0321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Taylor
June 20, 2015

great friendly service and no pressure atmosphere I've bought 3 Escapes from this dealership. 2 were from Jack Harris. I like the friendly, no pressure atmosphere this dealership offers. Jack took the More

by shoey1553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Harris
...
47
...