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Hagerstown Ford

Hagerstown, MD

3.1
875 Reviews

1714 Massey Boulevard

Hagerstown, MD

21740

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875 Reviews of Hagerstown Ford

January 21, 2012

Great company to work with and Chuck Wade is a great salesman and very attentive to customer needs. I would recommend Hagerstown Ford and Chuck Wade to anyone interested in a new or used vehicle. More

by dmaas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Wade, Chuck Wade
January 19, 2012

I BROUGHT MY 2011 F-150 ECO-BOOST IN FOR AN ENGINE PROBLEM THAT OCCURED WHILE ON A TRIP. HAGERSTOWN FORD FIXED THE PROBLEM BUT SINCE THEN MY GAS MILEAGE HAS GONE DOWN THE TUBES!!!! MY 3.5 IS RATED AT More

by STIKWITHGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TECHNICIAN &ASSISTANT SERVICE MANAGER
January 17, 2012

I apply for a loan online on Sunday was aproved Monday. the service is not great at all even in person I will never back More

by oldschool3162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
4
January 16, 2012

Over all good experience. We had a problem with our car, but they stood up and fixed it. It's always a great feeling when you know someone will stand by their product after the sale is done. Some places hon More

by M,miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick kelly, Rick Kelly, Tim Rowe
December 21, 2011

Truck had coolant loss,low power problem. Truck had Truck had coolant loss,low power problem. Truck had Egr/oil cooler replaced under warranty,but when I asked to have them look further in to the engin More

by steaminginpa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Shidemantle service, Tim Rowe
Jan 05, 2012 -

Hagerstown Ford responded

Dealer has attempted to look at this case thru this venue in private communications with customer to see how the documented experience came about. Customer did not want to make information available to dealer so we do not have a response to the complaint at this time.

September 21, 2011

I had a nice 99 Ford Ranger with 217,000 miles, until the second car waiting at a stop sign at the intersection, where I had right of way, decided to go around the car in front of them and run into me. I ha More

by rozansky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Harris, Jack Harris
September 16, 2011

I was very satisfied with the service I received. They were very courteous, friendly and helpful. The price was good, given my credit rating, and I found the exact type of car that I had been seeking. T More

by Rhonda3fcl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Belford, Chris Reed
August 04, 2011

I have purchased over a dozen cars to date from Chuck Wade and Hagerstown Ford. They are the most knowledgeable regarding working with a nonprofit organization and tax issues. I am always confident that More

by bta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Wade, Chuck Wade
July 31, 2011

The Sales Consultant and Finance Manager that we worked with were very informative and gave us the information we needed to make a decision. Both were very pleasant and polite and made this car buying exp More

by Susanr01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Layman, Kevin Steen, Jody Layman
July 31, 2011

Jack was extremely friendly and knowledgable about the vehicle that I purchased. He explained any and all questions that I had concerning the vehicle, warranty, interest on payments, and registration of t More

by BennettMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Harris, Jack Harris
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