Hagerstown Ford

My husband and I recently purchased a vehicle from Craig Grove at Hagerstown Ford. Craig was very friendly, professional, and knowledgeable. We have both agreed that this was the most FUN we have had purcha Grove at Hagerstown Ford. Craig was very friendly, professional, and knowledgeable. We have both agreed that this was the most FUN we have had purchasing a car. We were straight forward with him, and He treated us with the same respect. He is definitely someone I would make a future purchase from. This now makes my 3rd purchase from Hagerstown Ford and we will be back for a 4th. A vehicle purchase is not something I would normally classify as "fun" or even consider taking the time to write a review on, but these guys were a lot of fun and did a GREAT job! Thumbs up to Hagerstown Ford and 2 Thumbs up to Craig Grove! More

Jimmy helped me purchase my vehicle and was extremely helpful! He has a great demeanor and attitude, and kept the visit interesting! He is not your typical salesman, he can actually be honest, objective helpful! He has a great demeanor and attitude, and kept the visit interesting! He is not your typical salesman, he can actually be honest, objective and still make you laugh at the same time! He went out of his way to find the exact car I wanted even though it was 3 hours away, and then went to get it and made sure I got it the next day! He did everything possible to accomadate me throughout the purchase. I don't think I could buy a car from another dealership or sales person ever again! More

Daniel was very knowledgeable with the car show us everything we needed to be and was not pushish just to make a sale and setup my bluetooth for me everything we needed to be and was not pushish just to make a sale and setup my bluetooth for me More

I had a great total experience at Hagerstown Ford from start to finish. Craig Grove did a great job working the deal taking care of all my needs and finishing the deal. I would like to take a moment and start to finish. Craig Grove did a great job working the deal taking care of all my needs and finishing the deal. I would like to take a moment and thank him for all he did to make this deal complete. More

Great overall experience. The salesman Craig Grove did a great job of getting me the best price possible for my vehicle. The customer service there was exceptional. Very friendly. Would recommend this deale great job of getting me the best price possible for my vehicle. The customer service there was exceptional. Very friendly. Would recommend this dealership to everyone. More

Zack is a very good sales person and very friendly I would tell everyone to come and buy any car or truck form Zack B. would tell everyone to come and buy any car or truck form Zack B. More

Smittie was my salesman and did a fantastic job listening Smittie was my salesman and did a fantastic job listening to my wants and needs in a vehicle and then landing me on my dream car...a new Taurus! He t Smittie was my salesman and did a fantastic job listening to my wants and needs in a vehicle and then landing me on my dream car...a new Taurus! He took the time to go over the whole vehicle in particular the Sync system which is so cool! I also wanted to thank the Manager Sherry and Kevin Steen in the Finance Dept. for their help in my new purchase. I will definately recommend Smittie and Hagerstown Ford as a place to purchase a new or used vehicle. Thanks Hagerstown Ford! More

My experience at Hagerstown Ford with Smittie (and other associates) was wonderful! He was extremely knowledgeable when it came to vehicle questions and a very fun and personable associate to work with. Smi associates) was wonderful! He was extremely knowledgeable when it came to vehicle questions and a very fun and personable associate to work with. Smittie ensured that I found the exact car I wanted and made sure it was perfect for me to take home. I have already told family and friends what a great experience I had at Hagerstown Ford and would urge everyone to stop in. I love my Fusion! Thanks Smittie! More

Our saleman John Christopher Smith was awesome!!! I had called over two days in advance about a vehicle, and he had it put away so I was going to drive the same vehicle I questioned him about. When my wife called over two days in advance about a vehicle, and he had it put away so I was going to drive the same vehicle I questioned him about. When my wife arrived at Hagerstown Ford, she was given the up-most attention, and answered all the questions she may have had. All to say, we drove away in a 2011 Ford Fusion SE. I would recommend Hagerstown Ford, and especially my salesman to any of my friends. Mr. Smith showed the professionalism one would expect when buying a new car. I can honestly say, he had our best interest in mind; meaning, we were not pressured in purchasing a new vehicle. This is something I value a lot. When we visited other dealerships, I surely did not get the same respect and diginty I got from Mr. Smith. He presented a positive atmosphere, and was not just worried about the sale. In closing, the team at Hagerstown Ford in my opinion, is the best dealership I have encountered in the purchase of a new vechile, and I will return to them in the future if I purcahse of any new or used vehicle. Mark R. Jenkins More

I walked in, asked for Jimmy and he was right with me ready to help me find exactly what I was looking for. It was a spontaneous decision to trade my 2008 Fusion in for a newer one so I was not prepared ready to help me find exactly what I was looking for. It was a spontaneous decision to trade my 2008 Fusion in for a newer one so I was not prepared with useful information, but Jimmy took the time to make the necessary phone calls to get the information needed in order to get the process started. I walked in at 4pm just looking/discussing any possible deals and walked out the door at 7pm (that includes the time it took to drive back home to get my trade in car) with the keys to a new 2011 Fusion. I will definitely be back in the future! More