Hagerstown Ford

I met Jack Harris about 6 months ago when I was just getting started on looking for a new car. My wife and I were looking at a 2011 Fiesta, Jack answered all my questions and was not pushing what so eve getting started on looking for a new car. My wife and I were looking at a 2011 Fiesta, Jack answered all my questions and was not pushing what so ever, Jack is a straight shooter. Right then I knew I wanted to buy the car at Hagerstown Ford and I wanted to buy it from Jack Harris. If you are looking for a car to purchase. Please give Hagerstown Ford a chance and for sure ask for Jack Harris, you will not be disappointed. I will buy all my cars in the future from Jack Harris. More

All employees were extremely friendly. I have no regrets buying a F150. Smitty made us feel a ease. Sherry was very helpful also. Lovely lady. buying a F150. Smitty made us feel a ease. Sherry was very helpful also. Lovely lady. More

We first met Jack Harris in the spring of 2007; however, we did not purchase a vehicle until December of that same year. Since that time, our family and referred friends have purchased 11 vehicles in 3 and we did not purchase a vehicle until December of that same year. Since that time, our family and referred friends have purchased 11 vehicles in 3 and half years. Jack’s product knowledge is exceptional throughout all Ford’s vehicles. He is very straight forward and will not misrepresent the price, vehicle, sales, finance, and service departments. Jack will always make time for his customers before, during and after the sale. Jack even stayed after the dealership had closed to take care of us on one occasion. Jack is not only a salesman, but he will treat you like a friend. He makes the experience of purchasing a car less stressful than other salesmen at other dealerships we have dealt with in the past before making this Ford dealership the only one we will purchase from. I would not hesitate in recommending Jack to anyone nor will I purchase from anyone other than Jack. He will go out of his way to make sure you are a satisfied customer. More

I appreciated that the salesman (Smittie) and the management went beyond the normal channels to present my request for a special paint job on my ordered vehicle. I was disappointed that my color o management went beyond the normal channels to present my request for a special paint job on my ordered vehicle. I was disappointed that my color of choice was not available but I understand that this was due to factors beyond the dealership's control. More

My experience with them was awesome. I was without a vehicle and they came and picked me up and helped me secure a car that day. I am very please with the people at hagarstown ford..they have gained a c vehicle and they came and picked me up and helped me secure a car that day. I am very please with the people at hagarstown ford..they have gained a customer for life. More

We had no issues what so ever with our new car puchase. Our salesman, Jack Harris went out of his way to get the paper work done as efficiently as possible. Also, it may not seem like a big deal to most b Our salesman, Jack Harris went out of his way to get the paper work done as efficiently as possible. Also, it may not seem like a big deal to most but when we went to look at the vehicle, instead of trying to keep us there really late to finalize the sale (past dealers have done to us), he saw that we had young kids and suggested that he stay and get everything together and for us to come back the next day if we still wanted to move forward. More

This dealership was very clean and Mr. Bussard was a great help in finding a used vehicle. I would recommend this to a friend any day. great help in finding a used vehicle. I would recommend this to a friend any day. More

Jimmy helped me out so much. I wasn't real sure what I wanted but he helped me pick out a great car.I will be going back to jimmy when its time for a new car. wanted but he helped me pick out a great car.I will be going back to jimmy when its time for a new car. More

I absolutely enjoyed the entire experience of buying my new truck from Hagerstown Ford. Within a few seconds of entering the showroom, John Smith asked if he could help me with anything. I told him what new truck from Hagerstown Ford. Within a few seconds of entering the showroom, John Smith asked if he could help me with anything. I told him what kind of truck I was looking for and we went from there. At first, as with many, I was skeptical about the Ecoboost V-6 compared to the standard V-8 engine. John allowed me to test drive a V-8 and then the Ecoboost to compare the two vehicles. I thought this was great. Not only did he explain the differences but he allowed me to experience them first hand. Once I drove the Ecoboost, I was a believer. In addition, John had the greatest personality. Talking to him was like talking to a long time friend. I would definitely recommend Hagerstown Ford to friends and family; and especially recommend John Smith as the salesperson. More

My husband and I went in to Hagerstown Ford after having a terrible issue with Hamilton Nissan and Chris Reid went right to work helping us obtain financing and getting us in the right car. He was great!! W a terrible issue with Hamilton Nissan and Chris Reid went right to work helping us obtain financing and getting us in the right car. He was great!! Want a great saleman that cares about his customer's see Jimmy Bussard!!!Takes really good care of his customer's. What a really nice guy. Stay's on top of things and he is always willing to do anything to help you. Thanks Chris and Jimmy Dennis and Sandra Atwell More