Hagerstown Honda
Hagerstown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 876 reviews
So I'm leasing a car for the first time. My dad tried to work out a deal with another dealership on a Honda Insight but they refused to move enough on the price for me to afford it, then he went to Hagersto work out a deal with another dealership on a Honda Insight but they refused to move enough on the price for me to afford it, then he went to Hagerstown Honda. They dropped my lease rate lower than we every thought they would so I could afford the lease deal. Then the night I went to pick up my car and sign the papers, a metting I was in ran long so I couldn't get there until after they were closed. Ray and Matt both stayed after hours to get all of my paper work signed and the keys in my hand. Ray even took time to give me the tour of my new car as well, with no rush with the questions I had. These guys are great! I enjoyed working with them and would recomend Hagerstown Honda to all of my friends. More
I bought a used 2003 Chevy S10. I am pleased with the truck and think it was a good buy for the price. Although I do not recommend using the bank they recommended for financing.. The BB&T interest rate i truck and think it was a good buy for the price. Although I do not recommend using the bank they recommended for financing.. The BB&T interest rate is way higher than what I found after bringing the truck home.. Other than that the service I received from Greg was great.. Very attentive, informative and sincere. More
Matt greeted us at the front door and was very polite and helpful, i went in to purchase a 2010 ridgeline, i was trading in my 2007 pilot and they gave me a very good price for my pilot. They also gave me a helpful, i went in to purchase a 2010 ridgeline, i was trading in my 2007 pilot and they gave me a very good price for my pilot. They also gave me a good price for the ridgeline and i was even happier when they came down to the monthly payment i wanted, they also threw in a set of floor mats. supposedly honda does not offer the mats with the rt ridgeline. Not only was matt great but another matt who worked in finance was also a great guy to work with, he got me a great rate and he knew the paperwork well, which made it easier on us. I would recommend this dealership to anyone that wishes to purchase new or used, this is my 2nd car from them and it was a non pressured experience. More
SALESMAN (BEN) WAS VERY ACCOMODATING, COURTIOUS, INFORMATIVE AND EXPLAINED THE LATEST FEATURES SINCE I'VE OWNED A 2002 ODYSSEY & A 2005 ODYSSEY PRIOR TO THE PURCHASE OF A 2009 ODYSSEY. I THOUGHT TH INFORMATIVE AND EXPLAINED THE LATEST FEATURES SINCE I'VE OWNED A 2002 ODYSSEY & A 2005 ODYSSEY PRIOR TO THE PURCHASE OF A 2009 ODYSSEY. I THOUGHT THE TRADE-IN VALUE FOR MY 2005 WAS FAIR. THE EXTENDED WARRANTY WAS RECOMMENDED SINCE THERE WAS SO MANY ELECTRONIC POWER FEATURES. I APPRECIATED THE NICE WAITING AREA AND REFRESHMENTS WHILE WE WERE WAITING FOR FINAL PREP. THEY ALSO FILLED MY GAS TANK. More
Ray has been an awesome salesman. I got a Kia from him and now a Honda and I would recommend him to anybody. I am happy with Ray. He is very friendly and I am glad to have him as my salesman. He always ma and now a Honda and I would recommend him to anybody. I am happy with Ray. He is very friendly and I am glad to have him as my salesman. He always makes sure that I am happy with my car. Thank you Ray. Amber Wright More
We found a used car online at this dealership. My wife decided to go take a look and test drive the vehicle. We decided to go back the next day and see if we could work out a deal for a trade in. The sa decided to go take a look and test drive the vehicle. We decided to go back the next day and see if we could work out a deal for a trade in. The salesman and staff were very accomodating. We took another test drive, looked over the car, even tried out the car seats to make sure they fit properly. Randy, our salesman, even helped out. They gave me a great price on our trade in beating KBB and dropped the price on the car we were purchasing. I never once even had to haggle. They did better than what I had expected to get. Even through all the paperwork our salesman, the manager, and the financing department guided us through the entire process that night as painlessly as possible. It was the easiest car buying experience I have ever had. They took care of the transfer of tags (even though we live in the next state) and contacted our insurance agent first thing the next morning to give them all the information so we just had to call and confirm. Futhermore, the car is top notch. It is a 2007, with 30,000+ miles, but I cannot find the slightest bit of wear on the car, nor can I find one speck of dirt on the car, even under the hood. It rides smooth and the tires have to be brand new, or very close. I would definitely recommend Hagerstown Honda to anyone, and I will definitely head there for my next car puchase. More
From the time I entered the lot, I was greeted very friendly by the Salesman and another employee. I had picked out a vehicle I was interested in online and inspected the car. It was in emaculate shape friendly by the Salesman and another employee. I had picked out a vehicle I was interested in online and inspected the car. It was in emaculate shape with low mileage and the vehicle I was interested in. The Salesman and Manager worked out the price and financing making my deal exceptional. I'm very pleased with my car and the service I received. I had bought a new Honda Pilot the year before and received the same exceptional service. I will definitely return for my next vehicle. More
Everyone at this dealer is friendly and willing to help. They remember you when you return for service. You feel like they are concerned about your needs, they listen to you and do their best to take care They remember you when you return for service. You feel like they are concerned about your needs, they listen to you and do their best to take care of the issue. I've purchased three (3) vehicles from them. Every purchase experience has been low pressure and they are willing to give you a great price. They want you to return for service and have you as a customer for life. More
I engaged two Honda dealers via the Web in my search for a White Touring Honda Pilot (Hagerstown and Criswell in Germantown Maryland). The experiences were VERY different. Criswell made many empty promiss a White Touring Honda Pilot (Hagerstown and Criswell in Germantown Maryland). The experiences were VERY different. Criswell made many empty promisses which kept me driving down there or stopping by on my way home from work, only to find they could not come through or the fact they were not listening to what I was looking for. Hagerstown, kept me up to date and explaining to me the reality of the Touring during this time. However, they continued to look and keep me abreast of possibilities. They found a second color I liked and made arrangements to swap a dealer for the second choice car coming off manufactoring. As we were ready to go up and look at the Blue Pilot - they called and let me know they found a white one! This meant they were going way beyond what I imagined. We drove up to allow them to look at our trade-in, they made us an offer and we accepted. The following day (a Saturday), we had planned to go to Hagerstown and make the deal complete. My wife could not make it which would have pushed the deal into the following week. Hagerstown Honda then suggested they could bring the new vehicle to us, have us sign the paper work in our own home and then they would drive the used vehicle back...... WOW! what service. I had never experienced anything like it. Overall, the people (even beyond David, Jeff, and Ryan) were very friendly and provided input to some of our add-ons we were thinking about. All in all - very friendly, very accomodating, and interested most of all in the happiness of me and my wife! I think they [Hagerstown Honda] should offer the in-home delivery and signing of the paper work as a service - was very nice. More





