Haldeman Ford Lincoln

Excellent Haldeman Experience Absolutely one of the BEST vehicle purchases I've ever had! Our salesperson, Keith Hawk went above and beyond to get us the best deal on our F250 and Absolutely one of the BEST vehicle purchases I've ever had! Our salesperson, Keith Hawk went above and beyond to get us the best deal on our F250 and the most out of our trade-in. He, as well as every other employee we interacted with at Haldeman, were easy going, polite, professional and thorough! Many thanks to your entire team for such a great experience.. More

Always a good experience Always convenient, timely scheduling of appointments; my service advisor always keeps me well-informed; and, of course, quality service at a fair pric Always convenient, timely scheduling of appointments; my service advisor always keeps me well-informed; and, of course, quality service at a fair price! Never does any service that's not needed or approved first. More

flat tire after Christmas The staff, Mike, at Haldeman Ford worked us in on a busy schedule in a timely manner and very professional. The day after Christmas is always a busy The staff, Mike, at Haldeman Ford worked us in on a busy schedule in a timely manner and very professional. The day after Christmas is always a busy time of the year and having a flat tire was definitely not a part of my agenda for the day. Having several bags/items to return, the shuttle service, Bob, was fantastic in helping me get things done while the car was being serviced. More

Service I always receive great service at Haldeman Ford Allentown each time I go there. The Service Advisers are very kind and courteous and easy to work with I always receive great service at Haldeman Ford Allentown each time I go there. The Service Advisers are very kind and courteous and easy to work with. More

Major Problem with Older Expedition Made Easy My 2008 Expedition is under a Ford extended warranty and has been maintained at Haldeman Allentown Ford for the last 4 years. My service guy is Pete My 2008 Expedition is under a Ford extended warranty and has been maintained at Haldeman Allentown Ford for the last 4 years. My service guy is Pete K. My Expedition has been my ride to work up and down Route 78 since we bought it. It has also taken my family, friends, dog and associated stuff on many trips all over the Northeast. Love my Ford. I ran into some major mechanical trouble recently. The work was covered by the warrantee. Pete took charge of the logistics and business side of the issue. He got us squared away with temporary transportation and got our Expedition on the lift and back on the road as quickly as possible. Thanks Pete and thanks Haldeman for making a difficult situation relatively easy to deal with. More

Great service Molly stayed with it as I was approved for credit. She was great. The whole team is great. Mike always make sure everything is done and up to date. I Molly stayed with it as I was approved for credit. She was great. The whole team is great. Mike always make sure everything is done and up to date. I trust him. More

Good service department Friendly service. Nice shuttle driver picked me up from work to go get my car. Opportunity for improvement: It would be nice if someone explain Friendly service. Nice shuttle driver picked me up from work to go get my car. Opportunity for improvement: It would be nice if someone explained work completed and charges on bill. More

Do not purchase a used car from this dealer!! Do not buy a used car from this dealer!!! We purchased a used 2016 Dodge Ram with around 3,000 miles and we had to replace the clutch at 14,000 miles, Do not buy a used car from this dealer!!! We purchased a used 2016 Dodge Ram with around 3,000 miles and we had to replace the clutch at 14,000 miles, not even a two months after purchasing the truck. The General Manager refuses to stand by the used cars he sells unless it is a Ford. The clutch was bad when we purchased the truck but we thought the noise we heard was normal for a Dodge, until the noise continued to get worse. The cost to replace the clutch was $2,000 dollars and we even asked if he would be willing to give us a few hundred dollars toward it, instead of the whole amount but he refused to do so. Also, the General Manager is impossible to get a hold of, he takes days to return phone calls. We have purchased dozens of cars over the years at various dealers across the country and we have never received such poor customer service as we have at this dealer. More

Superb Service experience I've been a customer with Haldeman Ford since 2000; I've purchased 4 Ford's during that time and I regularly have my vehicles serviced there as well. I've been a customer with Haldeman Ford since 2000; I've purchased 4 Ford's during that time and I regularly have my vehicles serviced there as well. My experience has very been positive, especially when the Ford store moved to Lehigh Street. Victor Siegfried has been my service contact and he just gets it! He's been professional and consultative and I have yet to feel like I'm being "sold" something that I don't need. I'm sure they people in the trenches don't hear enough positive feedback from customers, so I wanted to make sure that Victor and his team knew they were appreciated. More

Great Purchase experience Sales staff was very helpful. Salesman Lucas Wehr was informative and instrumental throughout the purchase process. To add to that, the purchase pro Sales staff was very helpful. Salesman Lucas Wehr was informative and instrumental throughout the purchase process. To add to that, the purchase process was expedient and simple. More